Unique environment for helping the community
Operations Assistant (Current Employee) – Sydney NSW – 18 January 2017
A typical day for me at work is taking up to and over 100 Emergency calls from hospital to hospital transfers, to 000 callers experiencing their worst day of their life.
NSW ambulance have ongoing training as medical procedures change, so does our 000 call taking change (we have to keep up with the changes as these days medical practices change every year )
The managers are very supportive and help me with any situation about the job and we also have peer support officers who help when we experience a very difficult call.
I work with the best team of people doing a very unique job and we support each other throughout each shift and away from work we have a social club who organise social activities.
The hardest part of my job is when my patient who I have been on the line with for some time passes away.
The most enjoyable part of my job is helping people in their time of need. In my 28 year career I have delivered 27 babies and when you hear that baby cry and know that mother and baby are fine it is the best feeling in the world.
Helping people in their time of need.