O'Brien Glass Industries
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O'Brien Glass Industries Employee Reviews

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Australia8 reviews
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4.0
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At O'Briens you work as part of a team to meet your targets. It's a great environment to develop customer service, sales, time management and multitasking skills. Management will support you and encourage you to hit your goals. Hard work is always rewarded and there's heaps of progression opportunities within the business.
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1.0
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The management team only cares about the image of the company and not the actual employees. harrassment and bullying gets swept under the rug and they try to forbid employees from speaking up about it. They also get rid of employees using fake reasons to benefit their image and most of the current employees know about this.
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2.0
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The pay is low for what you do. Complicated internal processes means you work very hard for little reward. You can get paid a higher hourly rate for simpler work in many other companies. When you notify them you're leaving they make sure you don't get your last month's commissions. They will pick on the smallest mistakes you make.
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5.0
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I was given full autonomy to manage the business within company guidelines and supported to grow the business as required. manage all Regional and major accounts.
Pros
Autonomy
Cons
Large Company
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4.0
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There have been multiple changes over the time that I have been with the company - some easier to go along with than others. A typical day involves answering phones, serving customers at the counter, sourcing and ordering parts, and data entry.

The hardest part of the job is managing unhappy and sometimes abusive customers. The most enjoyable part is working with colleagues.
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1.0
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Absolutely poor management where staff including managers are rude and not approachable. not flexible or lenient with availability. You’re only ever recognised for doing mistakes but never recognised for doing good. They expect so much and more of you which wasn’t apart of the role that was advertised, with NO form of compensation. Turnover is high at the contact centre so expect for it to be understaffed at times. The culture of the call centre had become very intense and there’s a huge divide between management and associates.
Pros
few people
Cons
Almost everything
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3.0
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Reviewed previus days trade and turnover.
Planned the works for the upcoming day and week

Assisted in the field as required

Completed quotes as needed

Learing Glazing standards was challenging but enjoyable

Completing high quality work and seeing the customers happy
Pros
Was able to work autonomously
Cons
Challenging market in Tasmania
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5.0
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Great place to work and the culture is flex. i found luke the contact centre manager to be rude and very wrong on so many levels and this is why i left
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Overall rating
3.1
Based on 8 reviews
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Ratings by category
3.5
Work/Life Balance
3.8
Salary/Benefits
3.3
Job Security/Advancement
3.1
Management
3.6
Culture