Opal Aged Care
3.1 out of 5 stars.
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Opal Aged Care Employee Reviews

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Australia163 reviews

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2.9Work–Life Balance

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Not a good place to work for a long time.

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Not a good place to work for a long time. If you don't have any job than you can do it. Better look for similar jobs in other aged care. I never get any appreciation from the manangement.

Pros

Good collegues.

Cons

Bad Management
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Great team member

Usually a fast pasted work, good team members, nice residents, work culture is good, hardest part off the job is always on your feet but you get breaks to rest, I enjoy when at the end of the day the residents are all cared for.
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Stressful

Terrible place to work. Management has no idea the stress that care staff is put under. I was constantly on the floor by myself in a wing with 20 people and only 2 of those were fully independent.

Pros

Lovely residents

Cons

Poor management, too many agency staff who would sit on their phones all shift and do no work
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Poor management

Company itself is growing but people don’t grow. Poor management. Friendly elderly residents. Love the residents but management is hopeless. It’s better to work for a not for profit organisation.
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Poor management

*Poor management*Unfriendly senior staff (some people are friendly)*New staff leave soon after*The staff complains about their shifts because they are always short-staffed.

Pros

Residents are nice people

Cons

Terrible management
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I was bullied

i was belittle and was not supported by certain number of people. making stories about me even if i already left the company. they were demanding for excellence but you were never supported . the people that was supposed to train and support you are making gossip about you
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Management very bad

Staffing poor. Job safety poor a big ohs issue staff put at a high risk with aggression and violence. Progress notes were screened and changed by management to show a favourable outcome for the facility residents family were not notified about violence forced on them by other residents staff were threatened with ending of employment if disclosing incidents

Pros

Team mates were great
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not enjoyable

It's super busy and the work load and expectation is beyond limits. Hard to achieve your goals. You don't feel like you completed all tasks because of the over load.
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Not a bad place to work for

Has a lot of facilties, so career progression is easy to come by. Some management are helpful, some are not. Very clickey in the facilties, so best to keep your head down
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Do not work here!!!

At first it was a great place to work or so it seems… management put a fake personality on for the residents and family but they could see through the lies! Management always guilt tripping you into working and don’t take no for an answer. They force you to do double shifts and rarely give you time off. They do not care for staff or residents. You’re sick and you are made out to be a liar. The residents needs are not cared for as the staff are run off their feet and always severely understaffed. Never get acknowledged for the work you do. Has been slight improvements since the new manager but it’s over all terrible as the place started sinking over two years ago and 6 months ago it got too much that nothing was ever fixed causing staff to quit left right and centre and leaving them with a negative mental impact. Do not waste your time and find a better job that cares for you
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Not paid enough for the workload.

Staff are dropping like flies from being overworked. Workers deserve a pay rise. Management does its best but the regional higher ups do not care one bit about resident quality of life.
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A Company with a vision in theory that is not lived in practice

Biggest problem this provider is culture / pretending to be innovative , but not giving the necessary resources. Providing person-centred care with the poorest staffing levels I have ever experienced simply doesn’t work. High turnover. Positive is their investment in training and education. Top heavy and the so called Leadership is Fake and if you are happy with a yes sir culture you‘d be at the right place. I enjoyed the opportunities I had and the growth during my time, but the lack of fairness and respect saw me leave

Pros

Investment in training and education

Cons

Too heavy toxic culture
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Team morale is very low.

4 years with Opal, feeling very low, tired, has not been a good time, too many changes with management. Then Covid has reared its head, not a good time to be in aged care.
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Some nice staff, but management isn’t very good, they don’t care about there good staff

You always have to work short staffedI wouldn’t work there , they have lost so many good staff members but they don’t seem to care or do anything about it

Pros

Nothing

Cons

Short staffed
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Not a happy place to work at

A company where they will aways find fault with your work. Nothing good to say about the place. Left due to stress and other staff members have done the same.

Cons

Bad management Bulling and intimidation of staff members
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inconsistent company wide management

I started with opal in Sydney and they were great management was considerate and caring but after working in other facilities I found that they have a wide divide in what they consider quality care the company needs to focus on having a consistent culture and management style and put quality safe care at the fore front staff are not blind to this and this has lead to a mass exodus of many wonderful and talented staff I would strongly recommend getting to know the general manager before starting in any opal facility and assess if your going to be happy working with this person

Pros

employee assistance program many facilities to choose from

Cons

supply shortages mismanaged staffing unsafe client/staff ratios
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Horrible floor staff, rude and disrespectful management, full of bullies!!!

You're quick to get any type of job within Opal, they treat you friendly at the start. THEN the back-stabbing begins, the b*tchy-ness comes out in the floor staff, the "management" don't care and don't fix the issues on the floor.The rude disrespectful floor staff are unbelievable, poor wages and extremely high staff turn-over within Opal.Contacting the HR dept doesn't resolve any issues, they seem to know there is a problem but won't act on it.DO NO WORK THERE YOU WILL REGRET IT!!!!!

Pros

None!

Cons

Bullies within all staff levels, they seem to know and won't fix the issues.
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Ain

this is a lovely place to work and the staff are very friendly, also management will listen to both staff and residents. you have a work-life balance.
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Terrible place to work or advance your career

Team culture is non existent. Fast paced environment where care comes second place to making a profit. Management lack empathy people skills and emotions. In fact management here are behind the times and inadequate of dealing with issues they would rather hide and bury things to make themselves look capable and competent. Things would be a lot more professionally run if the right candidate was in place.

Pros

Residents and family members

Cons

Staff turnover unbelievable. Rudeness from management.Unclean furniture and dirty premises.
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Not a Good Place to Work

When working as an AIN, the job is intensive. The residents are lovely, but the management is terrible. It is like a dictatorship. No staff recognition, and fellow AINs running things. Not enough RNs and the good ones are few and far between. Some AINs are no concerned with patient welfare. I would not send my relatives here.

Cons

Management; short staffed
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No

Manager is not professional and doesn’t deal with problems in the facility. Poorly run and door always shut and not available when you need to raise concerns. Everyone is unhappy and leaving the place. I wouldn’t recommend at all unless under a new manager . Jensen why they have a lot of staff come and go. And unappreciated and under valued.

Pros

None

Cons

None
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Overall rating

Based on 166 reviews

Ratings by category

2.9 out of 5 stars for Work/Life Balance
2.7 out of 5 stars for Salary/Benefits
2.7 out of 5 stars for Job Security/Advancement
2.7 out of 5 stars for Management
2.9 out of 5 stars for Culture

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