Working on new Opal age care (bankstown) is a very hectic experience.
AIN (Assistant in Nursing) (Current Employee) – Bankstown NSW – 26 January 2019
No respect for staffs. Harsh communication of management. Always short of staffs. Policy is not to replace for sick calls. Not providing enough equipments.even no trolleys for room service. If staffs want to talk about any issues, they are given warnings. Too much profit oriented . Don't have any feelings for staffs. Residents are also compromising because of less staffs and not enough equipments.
I completed my placement at Opal Calamvale, in 2019 the staff were excellent compassionate and showed respect and dignity to residents. They were fantastic to buddy with and answered any questions that I had.The kitchen staff were on the ball and new every resident by name and by meals requirements very professional with a good variety of meals. Overall the residents needs were look after in a speedy time frame and had a lot of daily activities to keep them occupied throughout the day. I had a excellent rapport with residents and staff and felt like a extended family I miss them dearly. Even tho I was kept running the whole day I still found time to have one on one conversations with residents putting a smile on their face. I would love to have full time work with them , however it’s just a bit of distance from where I live .i only spoke with management on a few occasions and found them to be kind and helpful.