Ain (Former Employee) – Springwood NSW – 13 December 2018
I worked for Opal for 8 years.. The first 5 years were fantastic, but the last 3 years were not so.... Opal needs to look at the management that run the facilities There has been a number of staff leave because of management, but no one listens... I only hope the residents future comes out best because of it. Time will tell
I completed my placement at Opal Calamvale, in 2019 the staff were excellent compassionate and showed respect and dignity to residents. They were fantastic to buddy with and answered any questions that I had.The kitchen staff were on the ball and new every resident by name and by meals requirements very professional with a good variety of meals. Overall the residents needs were look after in a speedy time frame and had a lot of daily activities to keep them occupied throughout the day. I had a excellent rapport with residents and staff and felt like a extended family I miss them dearly. Even tho I was kept running the whole day I still found time to have one on one conversations with residents putting a smile on their face. I would love to have full time work with them , however it’s just a bit of distance from where I live .i only spoke with management on a few occasions and found them to be kind and helpful.