Health Care Assistant (Current Employee) – Browns Plains QLD – 29 September 2016
I have worked at opal for 2.5 years and it has to be the worse job ive ever worked in. They treat you like puppets, they have no compassion for their staff. The money isnt the greatest and all they care about is money. Opal work you so hard so bad to the point you get sick and then treat you like rubbish when you need a break. I wouldnt reccomend opal to anyone.
Receptionist (Former Employee) – NSW – 25 September 2016
A typical day at work was very stressfull - Underpaid, undersupported and overworked. Management were oblivious. Co workers were miserable. I learnt that I do not want to end up in the care of Opal when I am aged.
I enjoy helping out the hairdresser and interacting with the elderly residents. it is a great company to allow student to do their placement there to gain experience in the industry and to teach us how to communicate with strangers.
Something to assist with communication with others
Assistant in Nursing (Former Employee) – Springwood NSW – 26 July 2016
The maingement only like those people who butter them ... And this company is all about money always short staff... Managers only like the persons who are in management....they are bad in problem resolving They never appriciate for ur contibution They only appreciate the people who are in administration. ..thats why all reviews from administration position are nice.... They dont care for their employees.... Worst place to fill short staff shifts....
AIN (Current Employee) – Western sydney – 21 July 2016
where i work some carers shouldnt be working in this industry, i think management are to busy trying to make a profit and not care about the residents care. they have cut a lot of stuff for us to use when attending to the residents. i wouldnt recomend working for opal, it's frustrating and sad. we are always short staffed and dont get replaced. It is a nursing home shouldnt be worried about making a profit and cutting care to these residents.
Personal Care Assistant (Current Employee) – Inverloch VIC – 30 June 2016
I enjoy working at Opal specialist aged care, their has been a lot of changes in the years i have been employed their, All for the good. Everyday their is always something new and I learn and pick up things very easily and quickly. We have had a lot of change over of management, this is due to being a very large business and so much responsibility. But every manager we have are very lovely and do their job well. I love working as part of a team environment, i build such a strong rapport with my residents, family members of those residents and as well as my co-workers. The hardest part of my job is losing people so close to me. My job is very physical but it so rewarding, I really enjoy being part of Opal.
Lifestyle Support Worker (Former Employee) – NSW central west – 7 June 2016
I would not recommend this facility...worst place I have ever worked! No support from management, made all the promises in the world, but never deliver! Uncaring staff that should never be in the aged care industry
Lovely residents and families I met throughout my employment
Assistant in Nursing (Current Employee) – Caloundra QLD – 1 June 2016
I have worked all shifts so each shift is different i am mainly rostered on for night shift, i have to help get residents into bed and changed and do their rotations through out the night we have very minimal staff on of a night time so i are always very busy attending to residents who need my assistance.
Way too much work load, zero support from management
Ain (Former Employee) – Gold Coast QLD – 20 May 2016
Zero support from management, staff who been with opal from years thinks they owe the place and treat new staff really bad. Too much chit- chat around the place. Not a very good money for the work staff does. No appreciation opal is all about money .
Registered Nurse (Former Employee) – Quakers Hill NSW – 1 May 2016
Very busy. In addition to medication administration for 30+ residents, RNs are responsible for doing dressings that are due, case conferences, follow up of issues, etc. Management was supportive. Co-workers do not their part most of the time so other shifts have to cop with what's left. Most enjoyable part was interacting with the residents.
Flexible work hours
Discrepancy with pay from time to time, delayed pay - only happened once but pay was delayed for 1 month, heavy workload, no salary packaging
When cleaning (which I was rostered to do 4 days a week with a six hour shift). Commence work at 7am proceed to clean toilets in staff rooms and Visitors area then go up to the level I was allocated which catered for 30 residents. Clean their rooms which all had an ensuite attached, then vaccum and mop the corridors dining room, lounge area, nurses station,and all other areas required. Clean all glass windows, polish sideboards and all furniture. When doing Food Services (which I was rostered to do 2 days a week with a 4 hour shift) I would commence work at 3pm prepare and serve afternoon tea, clean up proceed to the main kitchen collect the meals for dinner, transfer into the bain marie record and document temperatures to ensure compliance check the matrix for any dietary changes. Serve the meals. clean the kitchen area all utensils crockery & cutlery mop floors clean down benches and counter tops change linen in the dining rooom set tables for breakfast service. I didn't find my job hard I did however enjoy the interaction with the residents and staff.
Opal have a very good quality program with support from state and national managers. There aim is to provide quality care with respect and dignity. I was working minimum of 50 hours a week, oncall 24/7 and my family and I found it was too demanding for me. I enjoyed my time at Murwillumbah, and learned a lot.
Temp Administration Assistant (Former Employee) – Sydney Central Business District NSW – 12 January 2016
This was a fantastic office to work in, very modern and comfortable with friendly and polite staff.
I would monitor and respond to emails on the company inbox, search for new applicants for positions using their on-line recruitment software, liaise with candidates and managers, answer all incoming calls on the admissions enquiry line, assist with administration and assist the marketing department with any Ad Hoc tasks.
The highlight of this role for me was the team, I felt fully supported at all times.
Not the best place to work due to management, but the people that work there are mostly good.
Kitchen Hand, Food service Assistant (Current Employee) – Browns Plains, QLD – 27 September 2015
everybody that works at opal is great but there is a lot of chit chat that goes around the place and a lot of rumors happen, but when it comes down to it if you go in there and get the job done it keeps everyone happy.