3.7 out of 5 stars.
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Optus Careers and Employment

About the company

  • CEO
    Kelly Bayer Rosmarin
    approve of Kelly Bayer Rosmarin's performance
  • Company size
    5,001 to 10,000
  • Revenue
    more than $10B (AUD)
  • Industry
  • Headquarters
    Macquarie Park
  • Link
    Optus website
Learn more


Salary estimated from 128 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 251 reviews and is evolving.



Assistant Store Manager in Sydney NSW
on 25 June 2022
Good workplace, room for progression. Beware of management in some stores.
A good place to work with room to progress if you want it. Job quality largely depends on if your store manager is good. If you have a good store manager, you will have a great time. If you have a micro-manager (which is a decent portion of the stores), you will struggle to hit commission and it won't be so great.Pay is quite good overall, and like I said above, if your store performs well, there are good chunks of commission that are paid monthly.Very KPI driven, can be really stressful at times. You will learn a lot, your sales technique will improve. You will get a lot of downtime during weekdays where usually you won't have too much to do but to socialise with your team, which is great. Weekends get hectic.Customers are the worst in all of retail though, so be ready.
Technical Engineer in Macquarie Park NSW
on 21 June 2022
Appearance over Results
Management is obsessed with Office attendance above productivity , well fair and employee retention. Management and HR do not live by the behaviors and culture they advertise. It is very much a cult like obsession to being visible , which does not make sense as Optus is a telco, and should be living and breathing the products we sell. If catching up with work colleges , a minimum of three days a week , slow paced and rarely hitting lofty target, sounds positive? then this is the place for you.If you care about achieving goals, career progression, work/life balance, good leadership, reward and recognition , for your own sake , save your time and look elsewhere.
Customer Relations Executive - Administration in Adelaide CBD SA
on 9 June 2022
Wonderful place to work
Great culture. Great people. Great training and support. Great opportunities to move sideways and upwards. Flexible hours. Excellent staff discounts and annual bonuses.
Sales Assistant in North Sydney NSW
on 14 May 2022
Great place to work
Excellent I really enjoyed trAining and the team environment great store and manage her would definately work there again good pay and benefits made you feeek
Retail Sales Assistant in Sunshine Coast QLD
on 6 May 2022
System is hard to get the hang of - pay is good
Management won't treat you well if you're not hitting your targets. System is very confusing to learn and there's quite a strict outline on the conversations you need to have with customers and if you don't ask them all 283752 questions you'll get in trouble. I did end up leaving pretty early on because the stress-load for a casual job I wasn't looking for a career in wasn't really worth it.

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Questions and answers

People have asked 27 questions about working at Optus. See the answers, explore popular topics and discover unique insights from Optus employees.

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Interview insights

Insights from 138 Indeed users who have interviewed with Optus within the last 5 years.

Favourable experience
Interview is average
Process takes about two weeks

Interview Questions

face to face interview

Shared on 17 March 2022

General questions related to the position applied for

Shared on 7 October 2018

Good communication and understanding of Cisco and its tools.

Shared on 2 May 2018

Common questions about Optus

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