Questions and Answers about Optus
27 questions about working at Optus
What is the company culture like at Optus?
Fantastic, inclusive and forward thinkingAsked 29 July 2017
Answered 29 July 2017
Does Optus require a background check? What kind of background check does Optus do?
On your social media accounts and also police check and 2 references!Asked 17 August 2017
Answered 17 August 2017
Why do/did you like working at Optus?
Flexibility/Work Life BalanceAsked 20 January 2018
Answered 20 January 2018
If you were to leave Optus, what would be the reason?
Awful customer base in my area, retail is neglected by upper management. Not what I want to do for the rest of my life.Asked 20 January 2018
Answered 20 January 2018
Does Optus have a staff discount? How much is Optus’s staff discount?
It depends which area you work in I believe. Currently the 25% plan discount and also a monthly $80 credit applies to your Optus bill. There's also access to partner discounts (ie 25% off Dyson) and a smart spending app which has a bunch of discounts for various retailers (ie Woolworths Gift Cards 5% Discount, Uber Eats 4% Discount) and more, depending on where you're located.Asked 6 November 2017
Answered 6 November 2017
What is the work environment and culture like at Optus?
Cold, harsh, unfriendly, unwelcoming.Asked 20 August 2020
Answered 20 August 2020
What is the interview process like at Optus?
1. Telephonic interview2. Personal interview with area manager/ operations manager3. Group interview4. Personal interview with GMAsked 17 September 2017
Answered 17 September 2017
How has Optus responded to the COVID-19 outbreak?
work from homeAsked 7 February 2021
Answered 7 February 2021
What was the most challenging part of your role at Optus?
Training and rude customers and the phone towers not working Asked 28 October 2020
Answered 28 October 2020
What is Optus sick leave policy? How many sick days do you get per year?
Excellent - 10 per yearAsked 20 March 2019
Answered 20 March 2019
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