3.7 out of 5 stars.
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Questions and Answers about Optus

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27 questions about working at Optus
Fantastic, inclusive and forward thinking
Answered 29 July 2017
On your social media accounts and also police check and 2 references!
Answered 17 August 2017
Flexibility/Work Life Balance
Answered 20 January 2018
Awful customer base in my area, retail is neglected by upper management. Not what I want to do for the rest of my life.
Answered 20 January 2018
It depends which area you work in I believe. Currently the 25% plan discount and also a monthly $80 credit applies to your Optus bill. There's also access to partner discounts (ie 25% off Dyson) and a smart spending app which has a bunch of discounts for various retailers (ie Woolworths Gift Cards 5% Discount, Uber Eats 4% Discount) and more, depending on where you're located.
Answered 6 November 2017
Cold, harsh, unfriendly, unwelcoming.
Answered 20 August 2020
1. Telephonic interview2. Personal interview with area manager/ operations manager3. Group interview4. Personal interview with GM
Answered 17 September 2017
work from home
Answered 7 February 2021
Training and rude customers and the phone towers not working
Answered 28 October 2020
Excellent - 10 per year
Answered 20 March 2019
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