Optus
3.7 out of 5 stars.
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Optus Employee Review

Fast Paced and potential for good commisions

4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
5 August 2020
Amazing discounts and product acquisition opportunities. A typical day at work is longer than the standard 8hrs, can be extremely fast passed or go to real slow within a matter of minutes. Issues with systems lag in store makes the experience longer and more difficult to give a great customer experience. Targets are often unachievable, but when achieved, good commissions are paid. There is often an 'us vs them' mentality that can create a bad work culture. Often in trying to create a good culture, it becomes more toxic. There is lots of pressure on managers to succeed, but minimal support. Overall: Great benefits but terrible culture creates a potential toxic enviornment
Ratings by category
1.0Work/Life Balance
4.0Salary/Benefits
3.0Job Security/Advancement
3.0Management
2.0Culture
Pros
Free Products
Cons
No work life balance
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  1. Fast Paced and potential for good commisions