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Optus
3.7 out of 5 stars.
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Optus

Optus Employee Review
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture

Great people, big sales targets, can be hard to progress

Have found it hard to progress with internal opportunities for promotion being very competitive. Optus has aggressive sales targets with big expectation on closing deals. The people you work with are great

Pros

Discounts on Mobile and Home Internet Plans

Cons

High Targets

Ratings by category

3.0Work/Life Balance
4.0Salary/Benefits
4.0Job Security/Advancement
3.0Management
4.0Culture
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Worst company culture Zone communication

*Be prepared for anxiety: The job description is normal for a store manager position but they add so much extra stress that would give anyone anxiety issues *Very rough treatment: There is no respect shown whatsoever to the store managers by their area managers or the operations manager who is apparently having her nose in everybody's job including area managers. *incentives & bonuses: Nil. They talk too much about the bonus system called "Beyond Yes' but withhold all and any claimed incentives cards that your store team would have earned. Upon inquiry, they will simply tell you they know nothing about that. It was a nightmare trying to get those incentives. Took 1 long year. That too only happened after the store approached Optus directly. *work-life balance: Be prepared to bring your work stress to home and work and attend unpaid meetings/ attend unpaid workshops on your days off and after work. *Management: Terrible. There have been 6 area managers in 1 year. No area manager stays longer than a month in the company. *The only good thing about this job was the store team- that you will have anywhere else as well.

Pros

You have a job. Customers will reward you with their positive feedback.

Cons

Politics, unnecessary stress, no rewards, unpaid extra work and unpaid compulsory meetings etc.
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Day to day work is enjoyable

Day to day work is enjoyable however the company sometimes forgets about the people within the business and also about the goals they are trying to achieve - profit over customer service.

Pros

Employee Discounts

Cons

Management
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Same location
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Productive, fast paced & rewarding environment

I love working here!!! I have an amazing team & manager. The hiring process was so efficient! The training process although long & at times overwhelming, is thorough and the team is super supportive. I feel motivated to do better every day and appreciate the goal oriented & competitive sales approach as it pushes me to be my best. Optus cares about its employees and takes a detailed and dedicated approach. It also encourages and recognises talent & hard work and has an amazing structure to promotion within the company.

Pros

Employee discounts and credit, training, work culture
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