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Optus
3.7 out of 5 stars.
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Optus

Optus Employee Review
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture

Worst company culture Zone communication

*Be prepared for anxiety: The job description is normal for a store manager position but they add so much extra stress that would give anyone anxiety issues *Very rough treatment: There is no respect shown whatsoever to the store managers by their area managers or the operations manager who is apparently having her nose in everybody's job including area managers. *incentives & bonuses: Nil. They talk too much about the bonus system called "Beyond Yes' but withhold all and any claimed incentives cards that your store team would have earned. Upon inquiry, they will simply tell you they know nothing about that. It was a nightmare trying to get those incentives. Took 1 long year. That too only happened after the store approached Optus directly. *work-life balance: Be prepared to bring your work stress to home and work and attend unpaid meetings/ attend unpaid workshops on your days off and after work. *Management: Terrible. There have been 6 area managers in 1 year. No area manager stays longer than a month in the company. *The only good thing about this job was the store team- that you will have anywhere else as well.

Pros

You have a job. Customers will reward you with their positive feedback.

Cons

Politics, unnecessary stress, no rewards, unpaid extra work and unpaid compulsory meetings etc.

Ratings by category

1.0Work/Life Balance
1.0Salary/Benefits
1.0Job Security/Advancement
1.0Management
1.0Culture
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