3.7 out of 5 stars.
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Optus Employee Reviews for Manager

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Manager7 reviews
Australia7 reviews

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3.7Work–Life Balance

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Fast Paced and potential for good commisions

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Amazing discounts and product acquisition opportunities. A typical day at work is longer than the standard 8hrs, can be extremely fast passed or go to real slow within a matter of minutes. Issues with systems lag in store makes the experience longer and more difficult to give a great customer experience. Targets are often unachievable, but when achieved, good commissions are paid. There is often an 'us vs them' mentality that can create a bad work culture. Often in trying to create a good culture, it becomes more toxic. There is lots of pressure on managers to succeed, but minimal support. Overall: Great benefits but terrible culture creates a potential toxic enviornment


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No work life balance
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always at the edge with constant restructuring

Constant restructuring doesn't help in providing job security, loyalty and aiming for long term roles. Management is generallly secretive on announcing job cuts and thus there's a lack of trust built in the culture.
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Optus Business going through change

Constant change, dysfunctional and just not enough staff to get the job done properly. Two head cuts a year over the past 6 years has really depleted the company.


Good pay, work from home encouraged


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Poor Culture

Optus had a culture where individuals were focused on their own advancement not the good of the team. The organisation was full for individuals loafing behind inadequate process and excuses of 'it's not my job'.
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Great fun

was a great job, only reason i left was to relocate back home to adelaide as i had found another job here.overall a great place to work
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Quite good

Although allowing workers to work from home when needed, the management didn't fully realise what was required in the job.
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productive place to work.

Great place to work and good relationship between bewteen head office and stores


good comition structure.
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Overall rating

Based on 256 reviews

Ratings by category

3.7 out of 5 stars for Work/Life Balance
3.8 out of 5 stars for Salary/Benefits
3.2 out of 5 stars for Job Security/Advancement
3.2 out of 5 stars for Management
3.5 out of 5 stars for Culture
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