Optus Employee Reviews for Manager
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Manager7 reviews
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Australia7 reviews
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Fast Paced and potential for good commisions
Manager (Former Employee) - Queensland - 5 August 2020
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The most useful review selected by IndeedAmazing discounts and product acquisition opportunities.
A typical day at work is longer than the standard 8hrs, can be extremely fast passed or go to real slow within a matter of minutes.
Issues with systems lag in store makes the experience longer and more difficult to give a great customer experience.
Targets are often unachievable, but when achieved, good commissions are paid.
There is often an 'us vs them' mentality that can create a bad work culture. Often in trying to create a good culture, it becomes more toxic.
There is lots of pressure on managers to succeed, but minimal support.
Overall: Great benefits but terrible culture creates a potential toxic enviornment
Pros
Free Products
Cons
No work life balance
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always at the edge with constant restructuring
Manager (Current Employee) - Macquarie Park - 1 November 2019
Constant restructuring doesn't help in providing job security, loyalty and aiming for long term roles. Management is generallly secretive on announcing job cuts and thus there's a lack of trust built in the culture.
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Optus Business going through change
Manager (Current Employee) - Melbourne VIC - 14 January 2019
Constant change, dysfunctional and just not enough staff to get the job done properly. Two head cuts a year over the past 6 years has really depleted the company.
Pros
Good pay, work from home encouraged
Cons
Aimless
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Poor Culture
Manager, Fixed (Former Employee) - North Ryde NSW - 11 November 2017
Optus had a culture where individuals were focused on their own advancement not the good of the team. The organisation was full for individuals loafing behind inadequate process and excuses of 'it's not my job'.
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Great fun
Customer Fault Management (Former Employee) - melbourne - 18 October 2015
was a great job, only reason i left was to relocate back home to adelaide as i had found another job here.overall a great place to work
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Quite good
Porting Manager (Former Employee) - Sydney - 15 January 2014
Although allowing workers to work from home when needed, the management didn't fully realise what was required in the job.
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productive place to work.
Great place to work and good relationship between bewteen head office and stores
Pros
good comition structure.
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3.8Work/Life Balance
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