Optus Employee Reviews for Retail Sales Associate
Review this companyJob Title
Retail Sales Associate8 reviews
Location
Australia8 reviews
Ratings by category
Sort by
Found 8 reviews matching the searchSee all 231 reviews
Great Culture
Retail Consultant (Former Employee) - Sydney NSW - 8 April 2020
Indeed Featured review
The most useful review selected by IndeedGreat culture, environment of learning
- Gaining skills of an office job in a retail setting
- Requires collaboration and team work to achieve store KPIs and bonuses so I would say working in a team is crucial to your own success as well as the the store you work in.
Was this review helpful?
Productive, fast paced & rewarding environment
Retail Consultant (Current Employee) - Sydney NSW - 6 April 2021
I love working here!!! I have an amazing team & manager. The hiring process was so efficient! The training process although long & at times overwhelming, is thorough and the team is super supportive. I feel motivated to do better every day and appreciate the goal oriented & competitive sales approach as it pushes me to be my best. Optus cares about its employees and takes a detailed and dedicated approach. It also encourages and recognises talent & hard work and has an amazing structure to promotion within the company.
Pros
Employee discounts and credit, training, work culture
Was this review helpful?
No training for critical work
Retail Assistant (Former Employee) - Westfield, Waurn Ponds - 17 July 2020
Had zero training, manager left after my first shift, worked between stores where I went 2 months without meeting the new and current managers. Wasn't given personal login details until after the first month, wasn't even able to sign in and out each day for the length of employment. Thrown straight into the deep end without supervision in a busy store, expected to know the 30odd aspects of the role immediately. only positive was the staff members of Westfield Geelong store who were very supportive.
Pros
Staff discount, penalty rates
Cons
Terrible training process
Was this review helpful?
Consulting with customers and prospects to provide phone and internet solutions.
Retail Sales Consultant (Current Employee) - Sydney NSW - 16 March 2020
Consulting with customers and prospects to provide phone and
internet solutions
• Consistently exceeded sales targets and substantially increased
revenue on high-margin accessories
• Track record of resolving customer complaints and devising
solutions for difficult customer issues
• Training team members in upselling and closing techniques
• Acting as weekend store manager
Was this review helpful?
Bad place to work at the time but I'm sure has improved
RETAIL SALES ASSISTANT (Former Employee) - Woden ACT - 9 October 2017
personally i didnt find it the best place to work, the team and management was terrible at that point in time.
I'm sure looking into the future that the management would of been replaced and the full potential of the store would been shown with the right team and management.
Pros
Great customer and products to sell
Cons
Management at team at the time
Was this review helpful?
very demanding
Retail Assistant (Current Employee) - Mulgrave VIC - 14 May 2017
a great job for someone looking to challenge themselves
a lot of sales goals and targets as the focus. Workplace culture is dictated on management. !!
Pros
employee perks
Cons
management
Was this review helpful?
Great place to work.
Retail consultant (Current Employee) - Yes Optus store Parramatta l - 10 August 2015
Great work atmosphere and flexibility. Working in Optus store is a mix of two jobs , one is customer care and another is sales. If customer has any issue or problem regarding there services, we try to fix it or escalates it to different team. Also have to help people to choose right product for their telecommunication needs. The team at Optus is awesome and everyone help each other. All in all a great work environment to work.
Pros
Flexible timings
Cons
Weekend works
Was this review helpful?
A Day at Work
Full Time Retail Sales Consultant (Current Employee) - Sydney Australia - 2 March 2015
Start a day with smile and getting daily targets to achieve as a team and as individual.
Meet & Greet customers , help them. Making sure they are satisfied with my customer service when they leave store.
Learn about new products and new plans through trainings. Very Supportive co-workers and Manager and that's the best part to work.
Pros
Bonus when achieving targets
Was this review helpful?
Jobs at Optus
Retail Sales Associate positionsSee more Optus reviews
You may want to try:
Want to know more about working here?
Ask a question about working or interviewing at Optus. Our community is ready to answer.Ask a QuestionOverall rating
3.7
5
64
4
93
3
42
2
14
1
18
Ratings by category
3.8Work/Life Balance
3.8Salary/Benefits
3.3Job Security/Advancement
3.2Management
3.5Culture
Questions about Optus
- What is the company culture like at Optus?7 people answered
- Does Optus require a background check? What kind of background check does Optus do?6 people answered
- Why do/did you like working at Optus?5 people answered
- If you were to leave Optus, what would be the reason?5 people answered
- Does Optus have a staff discount? How much is Optus’s staff discount?5 people answered
- What is the interview process like at Optus?4 people answered
- How long does it take to get hired from start to finish at Optus? What are the steps along the way?3 people answered
- What should you wear to an interview at Optus?3 people answered
- Can you have fun coloured hair?2 people answered
- What are the benefits and perks of working at Optus?2 people answered
Optus Reviews by Job Title
Optus Reviews by Location
- Companies
- Optus
- Employee Reviews
- Retail Sales Associate