Optus
3.7 out of 5 stars.
Receive weekly updates, new jobs, and reviews

Optus Employee Reviews for Store Manager

Job Title
Location
Found 4 reviews matching the search
See all 231 reviews
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Have found it hard to progress with internal opportunities for promotion being very competitive. Optus has aggressive sales targets with big expectation on closing deals. The people you work with are great
Pros
Discounts on Mobile and Home Internet Plans
Cons
High Targets
Was this review helpful?
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
*Be prepared for anxiety: The job description is normal for a store manager position but they add so much extra stress that would give anyone anxiety issues *Very rough treatment: There is no respect shown whatsoever to the store managers by their area managers or the operations manager who is apparently having her nose in everybody's job including area managers. *incentives & bonuses: Nil. They talk too much about the bonus system called "Beyond Yes' but withhold all and any claimed incentives cards that your store team would have earned. Upon inquiry, they will simply tell you they know nothing about that. It was a nightmare trying to get those incentives. Took 1 long year. That too only happened after the store approached Optus directly. *work-life balance: Be prepared to bring your work stress to home and work and attend unpaid meetings/ attend unpaid workshops on your days off and after work. *Management: Terrible. There have been 6 area managers in 1 year. No area manager stays longer than a month in the company. *The only good thing about this job was the store team- that you will have anywhere else as well.
Pros
You have a job. Customers will reward you with their positive feedback.
Cons
Politics, unnecessary stress, no rewards, unpaid extra work and unpaid compulsory meetings etc.
Was this review helpful?
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Day to day work is enjoyable however the company sometimes forgets about the people within the business and also about the goals they are trying to achieve - profit over customer service.
Pros
Employee Discounts
Cons
Management
Was this review helpful?
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Apart from zero support from the area managers, great place to work. I always enjoy a changing atmosphere and that's a constant in a telco environment.
Pros
Always changing products
Cons
No upper managenent support
Was this review helpful?
Rate your recent company
Share your experience to help others