Optus
3.7 out of 5 stars.
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Optus Pay & Benefits reviews

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Amazing discounts and product acquisition opportunities. A typical day at work is longer than the standard 8hrs, can be extremely fast passed or go to real slow within a matter of minutes. Issues with systems lag in store makes the experience longer and more difficult to give a great customer experience. Targets are often unachievable, but when achieved, good commissions are paid. There is often an 'us vs them' mentality that can create a bad work culture. Often in trying to create a good culture, it becomes more toxic. There is lots of pressure on managers to succeed, but minimal support. Overall: Great benefits but terrible culture creates a potential toxic enviornment
Pros
Free Products
Cons
No work life balance
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Optus is a great place to work, fantastic Staff benefits also included. Great chance to grow some skills in the work place, and establish a Career. Yes.
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The best people to work with good computer systems and great employee benefits very interesting job lots of opportunities and good company discounts...................................................
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I enjoyed my time with Optus and was able to gain a great deal of experience and build on my skills. I was fortunate to work with some fantastic people and my managers were wonderful and very mindful of work/life balance. As such, I was more than happy to put in the extra hours required to get the job done as there was a strong culture of 'give and take'. Whilst there were many great staff benefits and a beautiful campus, unfortunately, the salary offered was not competitive. There was also the ongoing and very real threat of possible retrenchment - which became a reality for me in June 2018 (along with over 400 other employees at that time).
Pros
Great Staff benefits, Excellent Campus facilities
Cons
Threat of retrenchment, salary not competitive
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stale hostile type of organisation. Situation terrible. Work / life balance ok Salary is above average( maybe because of the location. Silo teams. May cross over of functions I am a little anti the company ad I was fired for something my bossss boss does often
Pros
Nothing to do just work
Cons
Terrible location
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Good Company , nice benefits. Nice Off CBD location Flexible working environment. Nice transport facilities for commute from various parts of Sydney CBD
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Optus are continuing to out source (Capex) its workforce due to improved tax benefits and business modelling. Unfortunately as a few people have noted, this leaves many positions surplus to needs - redundancies abound and a lot of contractors (mostly OS workers) are engaged. I spent 4 years at the Sydney Macquarie Park facility - bling central and lovely place to work however that's only if you can retain a job and last more than 6 months. Sintel Senior managers came and go and don't appear to fully understand the Australian market when compare to how Singapore operates. The have grand notions of how wonderful Singapore is and how Australia is the most expensive and slow to build anything. Generalising Optus (not all departments) appear to be extremely aggressive and bully contractors in meetings. They don't have a problem if the contractor fails - theirs always another contractor who could take theirs place - mentality. With that said, the pays are good, excellent flexible work life balance, health and safety good and the campus is awesome.
Pros
Facilities, people, interesting working in Telco (always changing)
Cons
job security, management professionalism in some areas.
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Optus is a fun lace to work and has lots of opportunities for career advancement. However as the company goes through its transformation you will see new roles and job functions arise and some become obsolete. Overall a good place to for.
Pros
BBQ's, Drinks, Melbourne cup, Xmas, yearly parties, etc
Cons
salary grade low, difficult location to reach, no investment to fix the broken before investing in the new.
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Work was extremely busy and had to handle many enterprise customers consecutively. The pay was quite good and there was flexibility to work from home on occasions when required, although this was definitely not standard practice.
Pros
Challenging work
Cons
Very old systems to work with and management was questionable.
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Ho lavorato per Optus (parte del colosso delle telecominicazioni Singtel) per quasi 5 anni. In questi anni mi sono occupato di Marketing Diretto, Mobile Site marketing & ecommerce, ecommerce e digital innovation e sales capability tools. Nell'ultima posizione di 'Digital Sale innovation manager' la mia responsabilità era quella di assistere il Dipartimento Online Sales nel raggiungimento dei target di vendita di ogni anno. Con un team di circa 25 professionisti in vari campi (copywrite, project manager, business anaysists, User experience, Producer, IT architects, testers, developers) abbiamo portato a termine molti progetti di successo che hanno beneficiato il business con vendite incrementali e traffico sul sito di Optus. Mi appassiona lavorare a progetti innovativi e complessi con un team di persone dinamiche e desiderose di imparare e fare bene. La mia esperienza a Optus è stata molto positiva. Ho imparato a gestire situazioni di grande stress dovute a ristrette deadlines, a comunicare con differenti aree del business (Optus ha circa 7,000 dipendenti), a lavorare in grandi/costosi progetti ed infine essere responsabile dei risultati richiesti dal business.
Pros
Salari sopra la media, parking, Sales incentives, Commissioni sales targets, awards annuali, orari flessibili
Cons
deadlines, burocrazia, cambi di strategia, ego, troppe presentazioni, perdita di risorse umane
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was a good place nice culture and good benefits nice people and management let you do your own thing. good pay and fun place to work and move if you want to
Pros
good pay
Cons
sitting down
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It is a good workplace, the staff are really good to work with as well as a fair management team. the pay is also ok and the work environment is very friendly
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The company is full of silos leading to poor inter departmental dealings and broken processes. Twice yearly restructuring seems to be the only strategy applied by senior management. The company used to have a great culture, but now it’s become vary divided with a clear line between management and staff. Location and campus is great and you do get good benefits and a flexible work life balance.
Pros
Great work life balance
Cons
Too many silos make delivering even the most simple service painful
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Good work and family life balance. Good employee retainership Excellent management skills Fun and exciting work place Good coporate quality governance Good employee pecks, benefits and package
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the owner was not kind or respect the workers there or there disabilities i would not recommend this job to people with a disability the pay changes on the hours or work you do no soiled income
Cons
not a soild roster or pay
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not to bad of a job very full on and manager does not look after there staff, other than that the commission structure isn't bad if you can sell easily
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Any day can throw challenges that will keep you running on your feet and thinking outside the box. The work environment is great, with co-workers helping to reach a common goal. Management are great and always supportive to ensure the outcome is a positive one
Pros
Work benefits, work like balance
Cons
Salary could be a little better / aligned better in the industry
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great place to learn and grow. Project Management is excellent. Co-workers were very supportive. Learned few technologies. Training were conducted through external vendors.
Pros
Flexible, HR policies are excellent
Cons
Salary Structure
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Ideal place to work if you are looking for work life balance but not in terms of salary or other perks. The company is very mature when it comes to processes. The management is also very transparent.
Pros
Work life balance
Cons
Salaries are low as compared to competitors
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Management are really nice. Pay is good. Especially at a massive Gig where oncoming fans are willing to tip and tip well I dare say. It is long hours, but if you can endure a long day, then it is worth it if you can handle the irregular hours.
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Salary was good. Work colleagues were exceptional. Management lacking good employee management skills. Rare to apply for new\better positions. The working environment would have been far better if staff weren't micromanaged so harshly. Expectations were high but allowed little flexibility to really become pro-active. Those who went out of their way to help the team and take on harder challenges are punished over those who push out the 'numbers' doing the easy, repetitive work. A common issue in this industry. If you can put up with being devalued by management Optus can be a pretty good place to work.
Pros
Good pay, working environment, colleagues
Cons
Micromanagement. Little to no career advancement.
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