Optus
3.7 out of 5 stars.
Receive weekly updates, new jobs, and reviews

Optus Work–Life Balance reviews

Job Title
Location
Found 73 reviews matching the search
See all 230 reviews
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Amazing discounts and product acquisition opportunities. A typical day at work is longer than the standard 8hrs, can be extremely fast passed or go to real slow within a matter of minutes. Issues with systems lag in store makes the experience longer and more difficult to give a great customer experience. Targets are often unachievable, but when achieved, good commissions are paid. There is often an 'us vs them' mentality that can create a bad work culture. Often in trying to create a good culture, it becomes more toxic. There is lots of pressure on managers to succeed, but minimal support. Overall: Great benefits but terrible culture creates a potential toxic enviornment
Pros
Free Products
Cons
No work life balance
Was this review helpful?
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
I loved every aspect of working at Optus. Although my work could have been more challenging considering my experience. But over all, it was a good learning experience ..
Pros
Events
Cons
Always offers a contractual job
Was this review helpful?
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
*Be prepared for anxiety: The job description is normal for a store manager position but they add so much extra stress that would give anyone anxiety issues *Very rough treatment: There is no respect shown whatsoever to the store managers by their area managers or the operations manager who is apparently having her nose in everybody's job including area managers. *incentives & bonuses: Nil. They talk too much about the bonus system called "Beyond Yes' but withhold all and any claimed incentives cards that your store team would have earned. Upon inquiry, they will simply tell you they know nothing about that. It was a nightmare trying to get those incentives. Took 1 long year. That too only happened after the store approached Optus directly. *work-life balance: Be prepared to bring your work stress to home and work and attend unpaid meetings/ attend unpaid workshops on your days off and after work. *Management: Terrible. There have been 6 area managers in 1 year. No area manager stays longer than a month in the company. *The only good thing about this job was the store team- that you will have anywhere else as well.
Pros
You have a job. Customers will reward you with their positive feedback.
Cons
Politics, unnecessary stress, no rewards, unpaid extra work and unpaid compulsory meetings etc.
Was this review helpful?
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
In the start I thought there might be a slight discrimination but moving forward it was all good and work was smooth and ease, timings were manageable and boss is not so bossy
Was this review helpful?
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Moderate Work Environment. Limited Learning Opportunities. No Opportunities for Automation. Test team have very less access to the Business Stakeholders
Was this review helpful?
Rate your recent company
Share your experience to help others
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Optus's rem range is better than other places and their bonus is quite good too. There is quite a vast range of career opportunities. I would highly recommend this company.
Was this review helpful?
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fast paced organization which has good technical bunch of people. Challenging is the culture & decision making which needs to be more supportive to the delivery staff
Was this review helpful?
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
The best people to work with good computer systems and great employee benefits very interesting job lots of opportunities and good company discounts...................................................
Was this review helpful?
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Optus is a great company Its people are its life blood Their customers respect the capability Optus is a true challenger brand who is moving into incumbency through its diligence and considered offerimgs
Was this review helpful?
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Challenger brand, good leadership, good culture, opportunities to move internally. focused on customer. however long work hours and siloed departments
Was this review helpful?
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Would definitely recommend as a workplace. The company is fast-paced but they invest heavily in there people. The work is very rewarding as you see the results come to life.
Was this review helpful?
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Its a great workplace and great to made good friends with and build great business relationships with when looking for further opportunities in the future
Was this review helpful?
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Working in Optus wholesale has provided me the options to improve on my own development within my career. The management has changed and the new structure allows you to grow.
Was this review helpful?
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
A fast changing, exciting and busy work environment. Rapid technology change and transformations are plenty, culture promotes personal development and growth
Was this review helpful?
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Basically was very organized and our team boss very great person , friendly ,available when ever needed and ready to help in solving any query. Very fun working in group and team .
Was this review helpful?
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Happy working here. Would recommend all friends and family. All seniors are very helpful. Best trainers. Helps you get work life balance. You are well paid for all efforts you put in
Was this review helpful?
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Excellent place to work . Very friendly and relaxed team and innovative products. Flexible work arrangements offered. Cafes and gym onsite. Sustainable transport options.
Was this review helpful?
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
On a retail level, very high turnover, high stress, poor communication, constant changes, however good work life balance, a lot of annual leave, training
Was this review helpful?
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
the main negative is the uncertainty of their 2 annual restructuring. Apart from that there are a lot of opportunities for personal growth and development.
Was this review helpful?
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
I enjoyed my time with Optus and was able to gain a great deal of experience and build on my skills. I was fortunate to work with some fantastic people and my managers were wonderful and very mindful of work/life balance. As such, I was more than happy to put in the extra hours required to get the job done as there was a strong culture of 'give and take'. Whilst there were many great staff benefits and a beautiful campus, unfortunately, the salary offered was not competitive. There was also the ongoing and very real threat of possible retrenchment - which became a reality for me in June 2018 (along with over 400 other employees at that time).
Pros
Great Staff benefits, Excellent Campus facilities
Cons
Threat of retrenchment, salary not competitive
Was this review helpful?
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
You had to fit in that little box if you did not conform your life was a living nightmare. Must be highly motivated and used to constant changes. not for the faint at heart.
Was this review helpful?
  1. Work-Life Balance