Oscar Wylee
2.5 out of 5 stars.
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Oscar Wylee Careers and Employment

About the company

  • Company size
    51 to 200
  • Industry
    Retail & Wholesale
  • Headquarters
  • Link
    Oscar Wylee website
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58 jobs

Rating overview

Rating is calculated based on 29 reviews and is evolving.



Team Member in Adelaide Region SA
on 6 August 2022
Provide good optical experience but management can be improved
Friendly, supportive team, open to learning opportunities. Provides new members with the training of the basics in optics and customer service. Straightforward point of sales and patient managing system.The minuses were the underlying competitiveness (sales-focus), lack of communication between manager and team members, and poor rostering system.
Customer Service/Optical Assistant in Sydney NSW
on 7 August 2022
Good place
Relaxed team culture, relaxed attire, not too much pressure to meet kpis. Management is relaxed. However, as a casual, shifts are limited and few. Perks are free glasses.
Assistant Manager in Perth WA
on 6 August 2022
Great place to work
One of the best jobs i've had! So much support from your team, as well as Managers from other stores, and the area management. Very fun and friendly workplace to be a part of!Makes such a change from my previous jobs
Optical Assistant in Queensland
on 3 June 2022
Zero integrity of upper management
There is so much I could say, but- zero training, next minute I was dispensing multifocals alone in the store with no backup. Having to open and close and do days alone when completely inexperienced with no training or help. The promise of 30 hours a week, then regularly only getting a shift a week. Regional manager who caused a scene in front of customers and got into an argument on the shop floor with rival store personnel. Unprofessional management. Empty promises. Sweet talking. Just toxic. It might seem fun, but just don’t do it to yourself.
Store Manager in Sydney NSW
on 29 April 2022
Often feel unacknowledged by higher management
I've been with the company since the opening of their first store, there was a lot of miscommunication and two faced, backstabbing behavior going on from head office, but it's safe to say that the management style has improved drastically since then. It’s a good company to work at casually as they offer slightly higher salaries than other places if you have some optical background. As a full time however, you might find yourself feeling expendable and easily replaced by any other person; throughout the six years I have been with the company, the price of the products has inflated 3-4 times while my salary remained the same (with the exception of promotions; but salary remained at base rate of the position even after years of experience in that role), there weren’t any regular reviews for the staff, only reviews for the store and what else the manager can do to create more profit for the company. Management can get pushy if performance stalemates and it's generally up to the manager to "be the bad guy" and cut casuals' shifts.The work experience can vary depending on which location you are stationed. My team is definitely the best thing about working in Oscar Wylee despite the fast turnover time every year. I don’t feel like the company values their staff enough and it has been very demotivating and uninspiring to work here when we are treated like machines. I feel undervalued and unmotivated most days since it doesn't matter if we meet KPI targets, higher ups will always want us to achieve bigger and higher sales with little to no incentive or praise. This job has however taught me all I know about the optics industry as well as retail. I've gained an immense amount of knowledge in customer service, communication, time management and other useful skills during my time here. It's a lovely work environment and a lot of fun when you fit in with your team and it can also be rewarding to help the customer find something they love.

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Questions and answers

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Process takes about a day or two

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