Ozcare Employee Reviews

Worked here for several years. Learnt alot and loved looking after the residents . Management were unapproachable and especially during the hight of the pandemic.. staff were very unsupported

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For the time I worked there I seen alot that I didn't like and I would t like for my own family.

Acting Assistant Coordinator Part-Time & Personal Care Assistant (Former Employee) - Townsville - 30 July 2023

What is the best part of working at the company?The clients were the best part of the job with ozcare.What is the most stressful part about working at the company?Not organised. No communication between office staff.What is the work environment and culture like at the company?Field staff and some office staff (who have been in the field) amazing What is a typical day like for you at the company?Busy then not busy. Told not enough hours but then always saying they are short staffed.

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Jobs at Ozcare

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Client Services Assistant

Support Services - Housekeeping

Oxley QLD

16 days ago

Administration Support Officer

Every year got worse

Care Assistant (Former Employee) - Malanda QLD - 10 June 2023

My first year was quite enjoyable. I was having fun working in the care industry and making friends at work. Each year got. harder after that. I was forced to have vaccinations and it affected my health. I had to work late shifts and it made me tired. I eventually got out during COVID.

Pros

Good pay

Cons

Shift work

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Wonderful.

Care Assistant (Current Employee) - Malanda QLD - 13 May 2023

Love working here. Can be hard at times but the role is definitely doable and good fun. Good work team and great management. Would recommend to anyone and everyone.

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ain

Assistant in Nursing (AIN) (Former Employee) - Clontarf QLD - 23 February 2023

they need to upgrade to a ceiling hoist.. because some rooms are way to small .. i loved working there all the residents are beautiful people .. but on the downside i wasn’t taught how to use the computers

Pros

staff are friendly

Cons

need more staff

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Toxic office & manager

ACC (Former Employee) - Hervey Bay QLD - 18 January 2023

Manager is not supportive, you have a huge workload. You are made to report petty things about your work colleagues. Morale is very low. You report bullying but nothing happens or it doesn't change because the main instigators are people in management roles.

Pros

A birthday cake if you're in the purple circle

Cons

Feeling unappreciated, gossip, bad management

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Great place to work

Personal Carer (Current Employee) - Hervey Bay QLD - 26 December 2022

Its a fast paced work environment but the workers helpful. Ozcare really cares about you as a person your circumstances. Its niceto be able to make a difference

Pros

Supportive

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Not a happy environment to work in always walking on eggshells

Personal Care Assistant (PCA) (Former Employee) - Permanent - 31 October 2022

Work load is huge sometimes 1 carer for 20 residents More often than not no kitchen staff so carers are doing both residents do not get the care that’d need due to staffing issues management don’t want to know as long as there budget is under for the year doesn’t matter how hard you work it’s never hard enough management certainly does not have your back or care

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Too many short shifts

Personal Care Assistant (Current Employee) - Redland Bay QLD - 6 September 2022

I’ve been rostered with too many short shifts per day (30 mins per client, and 4 shifts like that in the row so you won’t do much hour per day!) Travel too far from where you live!

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Terrible, Even as Aged Care Facilities Go

Client Services Assistant (Former Employee) - Noosa Heads QLD - 7 August 2022

Working at Ozcare you will almost always be understaffed and not supported in your role. Management are sometimes good people, but all are focused on increasing profitability, so hours are always cut and workers are understaffed.

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Toxic

Support Worker (Former Employee) - Queensland - 16 June 2022

Bullying environment. Not a caring environment considering they are supposed to care about their clients and their staff. You can't complain about anything and if you do you get your hours cut back to teach you a lesson to keep your mouth shut!!!!!!

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Great opportunity to learn new roles

Support Worker (Former Employee) - Southport QLD - 13 March 2022

Always different experience s lots of training opportunities, close to home,all jobs were 15 minutes travel time apart, paid for travel inbetween jobs and fuel allowance

Pros

Paid for everything

Cons

Nil

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Great job bad management

Assistant in Nursing (Current Employee) - Clontarf QLD - 2 February 2022

As long as you keep your head down and don’t say anything you’re fine. Management is rude and confrontational making the staff turn over ridiculous. In saying this there are so many shifts available you can pick when you want to work and there is always work available. In saying that there is never enough staff to get jobs done in a safe timely manner and you’re always in a rush. As a student they are good at letting you get time off for placements and studying.. I would say join a union so you know your rights, go in for the residents and don’t expect a lot of help because often there’s no time.

Pros

Rewarding to help elderly. Benefits are good (salary sacrifice). Good for students.

Cons

Never enough staff, Very negative workplace and environment, management seem to be rude and confrontational unless they want something from you, Lack of communication.

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Good supportive workplace

Registered Nurse (Current Employee) - Rockhampton QLD - 29 January 2022

Great variety of work and clients. Positive supportive team. Work flexibility, supportive management team. Good roster. Variety of clients very appreciative of all that you do

Pros

Staff and clients

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Poorly ran....you don't even know your clients.

Coordinator (Former Employee) - Townsville QLD - 27 December 2021

RN's refuses to see Clients because they smell....your staff are providing the personal care!!! You've got so many clients, you don't even have time to meet them, but happy to take their $$$

Pros

None

Cons

None...it's toxic

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Dead end job, us and them culture.

Care Worker (Former Employee) - Hervey Bay QLD - 21 April 2021

At Ozcare it is a them and us culture. The staff in the field are not treated with dignity and respect. You are not made to feel welcome in the office by all the staff.

Pros

If youre a favourite with the Boss, you'll be treated well.

Cons

You'll get clients that are a bad fit.

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A lot of cleaning

Care Assistant (Former Employee) - Shailer Park QLD - 31 January 2021

Love cleaning? Love looking after complex clients for respite? Love not getting paid proper casual wages for public holidays? Then this is the company for you. If you don’t agree to work extra hours they cut your hours drastically on the pretence that full time staff haven’t taken leave. Most clients are amicable but there are those that are difficult and you will be kept being sent back there. Only yes people will survive in this job. It is mentally and physically draining especially cleaning on hot humid days. You may be lucky if you get a unpaid half hour break, usually a 10 minute paid break, but if you’re running late you drive to the next client through your paid break to catch up. You have been warned.If you work a public holiday you will be paid the same lower rate as a permanent staff member, no casual loading if you are a casual due to their EBA.

Pros

Not in an office

Cons

Hours will be cut if you’re not agreeable

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There is no teamwork

Care Assistant (Former Employee) - North Lakes QLD - 6 January 2021

Toxic work environment and hardly any work hours.There is no team work, or apprieciation. Constantly monitored and they keep hiring new staff, so hours get less and less.When i resigned, i got abused over the phone for leaving, but i could no longer afford to work for them.

Pros

May be lucky enough to drive an ozcare car

Cons

Not enough hours

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Great place to work for

In home Care Assistant (Former Employee) - Shailer Park QLD - 9 September 2020

I absolutely loved working for the company it was good very fast pace that quite enjoyable and rewarding. The management was very understanding and family friendly which was fantastic. Hardest part was meeting the requirements to and from clients places because of traffic so you never knew exactly what time you were going to finish or arrive there

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work experience

Care Assistant (Former Employee) - Bundaberg West QLD - 27 August 2020

I have had experience in aged care but wish to have a more suitable full time position. I have learnt alot in this sector with 2 man jobs also. I needed a change from the cleaning that started to escalate and the too much driving I had experienced with lots of waiting times.

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Very good employers. Well paid and organised.Had 8 happy years there

Head Chef/Kitchen Manager (Former Employee) - Bundaberg Central QLD - 9 August 2020

Ozcare is a professional outfit. Lots of at work training which you get paid for. Good working environment. Good pay. Way better than working for St. Vinnies ( who are the opposite).