Pacific National Employee Reviews

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5.0
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Productive
Assistant Accountant (Former Employee) –  Brisbane QLD2 January 2019
Good opportunities. My then boss was a good mentor and supportive in terms of training, inclusion etc. Interaction with Corporate was excellent. They provided training which was also really good.
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4.0
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Very busy high stress productive day
Integrated service officer (Former Employee) –  North Sydney NSW11 September 2018
High stress at times
Learned all aspects of maintenance ,loco ,wagon info
Parts ,schedules,rosters ,time management
Workplace culture was meant to be transparent but wasn't .
Unsecured work .
Most enjoyable team work mates
Pros
Large logistics company
Cons
Not secure
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1.0
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Run, Run for your life
Assistant Shift Manager (Former Employee) –  Sydney NSW7 April 2018
the grass is 100% greener on the other side....
they will chew you up and spit you out
no loyalty
no desire to help you be the best you can be
....
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2.0
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A good social workplace
Service Delivery Superintendent (Former Employee) –  North Sydney NSW21 March 2018
Good team culture but management suffers from cronyism and nepotism.
There was a general lack of training in my area(because they were relying on skills transferred from another company).
Pros
Good team morale
Cons
cronyism and nepotism
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2.0
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Nice to work for
Operation Supervisor (Current Employee) –  Moolabin, Brisbane Quueensland13 March 2018
Requires better managers that know about rail industry. Runs skeleton staff and rolling stock. Locomotives breakdown and can take up to 3 days to move the train waiting on Locomotive to arrive. Staff shortage constant due to staff going of sick, late running service
Pros
Nil
Cons
Runs skeleton staff and rolling stock. Not family orientated
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4.0
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Busy work environment
Customer Service Representative (Former Employee) –  Coopers Plains QLD25 April 2017
A busy productive work environment.
Satisfaction in moving customers Freight nationally.
A good working repore with other CSC's and transport companies with in the industry.
Pros
Close to home
Cons
none to report
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4.0
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Would work for PN again
Train driver level 1 coal trains Copperbella Qld (Former Employee) –  Mackay QLD20 February 2017
Very good company, was told they would re employ me should I return, enjoyed my time there and made many friends.
Management could always improve, but are doing a fair job given they are trying to meet targets
Pros
Accomodation and food power allowsnce
Cons
Shift work
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5.0
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Fun, nice working for them
Terminal Operator (Former Employee) –  Victoria29 January 2017
Loved working with management, my voice was heard and safety was a main priority with keeping people safe in the work place. The working environment was a great atmosphier. Working as a terminal operator was always a great position to be in.
Pros
people
Cons
long hours
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3.0
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Recent takeover with new owners
Logistics (Former Employee) –  Newcastle NSW5 December 2016
People at Pacific National are great. Its the people you work with that make the company. All employees are hard working.
They could improve in the area of training as their is so much to learn in this industry and about this business.
Pros
Alot to learn in this business
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4.0
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A challenging and rewarding place to work.
Resource Coordinator, Live Program (Current Employee) –  Parramatta NSW5 October 2016
In my role every day was different with ample opportunities to make a difference. Satisfaction of knowing that without my intervention, set programs would not be achieved. Each day had its challenges with the rewards of learning something new. Working in a self managed team environment fostered a can do attitude where you take ownership of a problem and fix it with collaboration of your co-workers. The most satisfying part of the job is knowing that you have contributed in the companies success because of my interpersonal and negotiation skills in achieving the targets.
Pros
24/7 operation
Cons
24/7 operation
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4.0
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Working in a team environment
SHUNTER EXAMINEER,REACHSTACKER&CRANES (Current Employee) –  Melbourne City Centre VIC7 July 2016
Working was great the team was very good had the best experience
& very hard workers who were always ready to step up when needed to happen
Pros
The team & the way we worked together
Cons
Criticism when i did'nt think it was warranted
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5.0
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awesome work enviroment
Cleaner (unsupervised) (Current Employee) –  Bomaderry NSW4 June 2016
I goto work come home happy is all I have to say its a fun environment easy going and would like to continue working for the company as long as possible
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3.0
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good people to work with and generally good atmosphere.
Operations Supervisor (Former Employee) –  Moolabin, QLD19 April 2016
staff were good to work with, management had issues with communication, great atmosphere with the ground staff, hours were good shift work.
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5.0
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good place to work
retired engineering operator (Former Employee) –  Cootamundra NSW24 March 2016
I enjoyed my 30 years working with the railway. Met a lot of nice people and I was always willing to help were ever I could. My work required me to have multi skilling, drive 10 ton fork lift, drive trucks, operate hi-ab, weld, oxy cut, etc.
Pros
Plenty of overtime
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3.0
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Always needed to think outside the square
Team Leader/Supervisor Rostering & Fatigue Team (Former Employee) –  Tighes Hill NSW14 December 2015
Oversee the allocation of train crew to ensure they were rostered as per EA, rail Industry standards,Fatigue rules and qualifications
Handle complaints and request regarding Shift breaches, build holiday roster liase with live Run on a daily basis regarding crewing requirements, fill sick leave and complete a daily summary for reporting to management of the crews used to fill programme and any reason as to why programme was unable to be filled.

Worked with an outstanding and dedicated staff

Hardest part of the job was there was always a shortage of train crew on a daily basis and trying to fill the necessary jobs required a lot of hard work and thinking outside the square.

The most enjoyable part of the job was at the end of the day seeing how the team came together and helped each other
Pros
An exciting and challenging job every day
Cons
Managements understanding of how rosters work
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5.0
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Caring, professional and proactive company
Environmental Specialist/Officer (Contract) (Current Employee) –  Newcastle, NSW15 April 2015
- Management and Environmental team are caring, supportive and in tune with the realities of the business
- offer opportunities to learn and improve
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4.0
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very good overall company
Driver trainer/Assessor traininmg coordinator (Former Employee) –  Cootamundra/Victoria24 January 2015
Asciano was a good company to work for it had a great management team with a great outlook and safety culture
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3.0
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Competition driven industry
Operations Co-ordinator (Current Employee) –  Parramatta NSW15 October 2014
I have worked for Pacific National for over 13 years and have seen the company change from a Government owned business to a fully privatised company.
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4.0
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Challenging workplace
Management Accountant (Former Employee) –  Newcastle, Australia14 July 2014
Challenging workplace, good workmates and plenty of work.
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3.0
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Good place to work and good co workers
Shift Manager (Former Employee) –  Cootamundra, NSW3 June 2014
1. Typical work day involved working 12 hour shifts controlling freight trains and crews, very demanding and required constant attention to detail.
2 .Learnt good workplace safety principles and practices
3. Management was ineffectual
4. Co-workers in general were excellent
5. Hardest part of the job was constant interference and harassment from fellow shift manager
6. Most enjoyable part of the job was achieving results in the face of extreme pressure to get trains stowed, interaction and working with train crews and keeping them productive and happy.
Pros
Plenty of challenge and variety
Cons
Interference and harassment
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Overall rating

3.8
Based on 34 reviews
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Ratings by category

3.5Work/Life Balance
4.2Salary/Benefits
3.3Job Security/Advancement
3.2Management
3.5Culture