A challenging environment at times, but a generally rewarding one
Logistics Services Manager - Planning (Former Employee) – Sydney NSW – 31 January 2019
Pacific National always provided a stable, positive and just environment to work. Given the transport operational nature of the business, it certainly provided challenges to ones ability at times, however, my overall feeling was a positive one given the way that the teams operated and behaved under considerable pressures. The culture is more of a blue collar culture,even in a lot of the office environments and given that most employees are train crew, there is a unionised culture throughout.
The hardest part of the roles is undoubtedly having to work under pressure in times of disruption where ambiguity reigns, however this was generally the most satisfying part of the roles too once positive outcomes were achieved. There really are some exceptional people in this business.
Excellent wages compared to other industries
Rail tends to provide levels of operational ambiguity that will challenge people
Integrated service officer (Former Employee) – North Sydney NSW – 11 September 2018
High stress at times Learned all aspects of maintenance ,loco ,wagon info Parts ,schedules,rosters ,time management Workplace culture was meant to be transparent but wasn't . Unsecured work . Most enjoyable team work mates
Requires better managers that know about rail industry. Runs skeleton staff and rolling stock. Locomotives breakdown and can take up to 3 days to move the train waiting on Locomotive to arrive. Staff shortage constant due to staff going of sick, late running service
Runs skeleton staff and rolling stock. Not family orientated
Very good company, was told they would re employ me should I return, enjoyed my time there and made many friends. Management could always improve, but are doing a fair job given they are trying to meet targets
Terminal Operator (Former Employee) – Victoria – 29 January 2017
Loved working with management, my voice was heard and safety was a main priority with keeping people safe in the work place. The working environment was a great atmosphier. Working as a terminal operator was always a great position to be in.
Logistics (Former Employee) – Newcastle NSW – 5 December 2016
People at Pacific National are great. Its the people you work with that make the company. All employees are hard working. They could improve in the area of training as their is so much to learn in this industry and about this business.
Resource Coordinator, Live Program (Current Employee) – Parramatta NSW – 5 October 2016
In my role every day was different with ample opportunities to make a difference. Satisfaction of knowing that without my intervention, set programs would not be achieved. Each day had its challenges with the rewards of learning something new. Working in a self managed team environment fostered a can do attitude where you take ownership of a problem and fix it with collaboration of your co-workers. The most satisfying part of the job is knowing that you have contributed in the companies success because of my interpersonal and negotiation skills in achieving the targets.
I enjoyed my 30 years working with the railway. Met a lot of nice people and I was always willing to help were ever I could. My work required me to have multi skilling, drive 10 ton fork lift, drive trucks, operate hi-ab, weld, oxy cut, etc.
Team Leader/Supervisor Rostering & Fatigue Team (Former Employee) – Tighes Hill NSW – 14 December 2015
Oversee the allocation of train crew to ensure they were rostered as per EA, rail Industry standards,Fatigue rules and qualifications Handle complaints and request regarding Shift breaches, build holiday roster liase with live Run on a daily basis regarding crewing requirements, fill sick leave and complete a daily summary for reporting to management of the crews used to fill programme and any reason as to why programme was unable to be filled.
Worked with an outstanding and dedicated staff
Hardest part of the job was there was always a shortage of train crew on a daily basis and trying to fill the necessary jobs required a lot of hard work and thinking outside the square.
The most enjoyable part of the job was at the end of the day seeing how the team came together and helped each other
1. Typical work day involved working 12 hour shifts controlling freight trains and crews, very demanding and required constant attention to detail. 2 .Learnt good workplace safety principles and practices 3. Management was ineffectual 4. Co-workers in general were excellent 5. Hardest part of the job was constant interference and harassment from fellow shift manager 6. Most enjoyable part of the job was achieving results in the face of extreme pressure to get trains stowed, interaction and working with train crews and keeping them productive and happy.