Peregrine Corporation Employee Review
Good Work Place
• Provide outstanding customer service to all customers, whether a fuel, lubricant or convenience transaction. • Process sales in an accurate and timely manner. • Experienced Barista • Looking after the bakes Brumbies area. • Increase sales through promotions and up selling. • Process relevant paperwork accurately (settlements and shift totals) for reconciliation, and advise Site Manager of any concerns or discrepancies • Ensuring that stock is full replenished and rotated. • Answer the site telephone using the site approved telephone script • Undertake any other general duty associated with console and site operation, as directed, by the Site Manager
Ratings by category
My time at OTR made me realise 2 very important things—those who work on the front lines, those people you see behind the counter— are probably some of the most resilient people you will ever meet and secondly—when it comes an extremely toxic workplace culture, to the most unrealistic expectations and a morale that nothing is ever good enough despite how hard you work, this is the company for you. The good: Lovely customers, nice store, buy 1 get 1 free coffee, fuel discountThe bad:- Extreme level of micromanagement- Will work really hard and still get told off about small things, no recognition or incentive for hard work - Not appreciated by management and taken advantage of- Unstable hours/one week you'll get lots of shifts, the next week very little: this makes it near impossible to budget- Below standard and highly confusing pay rate system that involved 5 different pay rates depending upon when you worked, what day you worked, what time you worked, how many shifts you worked and if you did morning/afternoon/evening shifts, only morning/only afternoon/only evening or a combination of all 3- The morning rate is less than afternoon shift despite being the busiest time of day, whether you start before or after 1pm will affect your rate of pay as well- A traditional "penalty rate" only applies if you work after midday on Saturday or all day Sunday or only work overnight shifts- Despite working overnight shift, if you work mornings or afternoons too, your rate of overnight pay will be less - Unrealistic expectations regarding workload- Getting rostered on days off - more...
Lovely customers, nice store, half price coffee, fuel discount
Too many to mention
It is an excellent job but it may not suit everyone. If customer service is your thing go for it! I had the opportunity of working behind a console and also at head office in the phone sales department and also the warehouse picking and packing orders.
Weekend work at sites
Management is not concerned about the employees well being. Unrealistic workload, understaffed, constant bullying by night supervisors and managers, part-time staff are treated as casual without having to pay penalty rates, no fixed roster, no work/life balance. Staff discount is limited to 4c/l on fuel and buy 1 get 1 for coffee.
Casual pay rate is goo
Weekend rate on public holidays