3.7 out of 5 stars.
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Petbarn Careers and Employment

About the company

  • Company size
    1001 to 5,000
  • Revenue
    $700m to $1.5bn (AUD)
  • Industry
    Animal Production
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41 jobs

Rating overview

Rating is calculated based on 64 reviews and is evolving.



Customer Service Representative in Sydney NSW
on 10 November 2021
Amazing managers and supervisors!
It was lovely working for Petbarn. The training was thorough and the supervisors and manager were lovely to work under. There was no politics or drama and everyone got along really well. The customer interactions were generally positive conflict resolution was difficult due to much of product availability and control being with distribution centres. The website and the systems were an absolute nightmare as most things were outdated and slow. Overall a nice place to work at and very friendly and kind colleagues and management.
bather in Brisbane QLD
on 13 October 2021
good group of workers in salon , management etc not to great
good bunch of girls in the salon, equal workplace, everyone gets in and helps each other out when needed. can be stressful and busy at times. salon and bathing room is very outdated and needs upgrading. management slack when salon needs urgent things done. eg: shower head was cracked and dribbling, barely useable. took 2 weeks to order a new hose when we could've ducked to Bunnings and had it done in 5 mins.
Assistant Manager in Victoria
on 29 June 2021
Poor workplace culture and toxic environment
The only time I have ever worked for a company which has had a toxic workplace environment. Management constantly changes and their staff retention is low (presumably due to the atmosphere in the store).
Store Manager in Canberra ACT
on 15 May 2021
One of the Better Places I have worked
From the beginning, I have been made feel respected and like a person to the upper management of Petbarn. The hierarchy visit my store occasionally and are great with myself and my team. They treat everyone as a valued team member. My direct manager has been amazing in assisting me to continue to grow.and develop myself and my store.
Supervisor/Manager in Brookvale NSW
on 8 August 2020
Do not work here ever
worked for this joke of a company for 8 years and was NEVER offered any higher position. I had to BEG for a supervisor role! I had more experience than anyone else i worked with (even management!)

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Questions and answers

People have asked 22 questions about working at Petbarn. See the answers, explore popular topics and discover unique insights from Petbarn employees.

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Interview insights

Insights from 40 Indeed users who have interviewed with Petbarn within the last 5 years.

Favourable experience
Interview is easy
Process takes about a day or two

Interview Questions

What customer service experience have you had. Do you know much about animals.

Shared on 7 September 2017
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