Work at pet barn if you are looking for 3 hours per week, if that and do not want career progression. Full-time and management roles are favourited by external hiring and no/limited company promotions.
It is not very good pay, other than sundays and public holidays. They limit your shifts ALOT. Very busy and then incredibly boring for hours. Management is easy to negotiate with, but needs to hire more staff.
Sales Assistant (Current Employee) – Queensland – 4 November 2017
Management expects a lot of overtime and meetings outside work hours to be taken up without pay or they threaten to cut hours ) fire you. Highly incompetent management in general to the point that they are either conveniently "sick" every weekend with no repurcussions or elsewise simply leave early when they feel like it, leaving junior staff to open, close and operate the store without management - which infuriates customers (and staff) to no end.
Anyone that isn't management will be treated like dirt by the head office and managers. Be expected to pull not only your own weight but that of the lazy managers as well. Pay is as low as you would expect from a retail chain.
The Petbarn group as a whole needs to reassess their company culture and their approach to stock management, customer management, and treatment of staff.
Would absolutely not recommended.
People sometimes bring in cute animals
The animals will make a mess on everything and you have to clean it. Also, everything else ranging from management culture to treatment of staff.
A typical day includes a lot of face to face customer service and sales, cleaning up the store after customers, merching in new products and replenishing stock, maintaining aquariums, scooping out dead fish from the aquariums, chatting to people with varying levels of animal care knowledge about their pets, meeting customers dogs (or sometimes cat or bunny or rat!), doing water tests and convincing customers that they should wait for the toxic water levels to subside before introducing fish into their new aquarium while their 4 year old is screaming about how they were promised a fish right now.
There seem to be two different store manager styles at Petbarn. The manager that is on the floor working with their team for the majority of the day and the other which is your office manager who stays in the office for 80 per cent of the day and comes out an hour before closing or leaves early claiming to be sick every other week.
I have nothing to say about upper management or the team at head office that hasn't already been written about. Its mostly negative.
The hardest part of the job is when you get stuck with a store manager that doesn't care about their staff members at all and it shows. Dealing with customers who have no interest in learning about fish keeping but want fish anyway.
The most enjoyable part is developing relationships with local and loyal customers and their pets.
Un paid team meetings and training nights. Casuals get their hours cut on a whim. If they end up not liking you they will force you out by cutting your hours down and telling othermore... mangers not to give you shifts at other stores, watched it happen many times.less
meeting people and their dogs that come into the store.
Petbarn had some fantastic customers and was a great place to work, there was a a lot of different areas and you were always on the go which kept you busy in between customers, there was always something to do. I loved the modules we had to complete as they taught you a lot about the products you were selling, having product knowledge and the basics for animals helped.
Casual Sales Assistant (Former Employee) – NSW North Coast NSW – 13 June 2017
The part that keep me there was meeting the customers and their animals Plus the lack of job opportunities in a regional town. Higher level management treat you as just a number and not valued employees Way too top heavy with all the people they have in management and they don't invest in the people that actually keep the customers coming back. Staff discounts are poor Perbarn have just become like Woolworths andbthe other big band retailers It's all about the $ and nothing else There stock system is the biggest joke The amount of excess stock they have sitting out in their store rooms is ridiculous
Retail Sales Assistant (Current Employee) – Noarlunga Centre SA – 18 January 2018
Group of great people who are selfless and do anything to help and leave the customer happy! Work great as a team and very happy and go lucky! Very educated about their jobs and willing to help or give anything a crack!
Work Experience (Former Employee) – Nerang, QLD – 22 November 2014
- A typical day at work would include; cleaning out bird cages, cleaning out puppy cages, cleaning fish tanks, cleaning hermit crab tanks, serving customers and stocking shelves. - I learned how to properly clean fish tanks and bird cages, how to work with animals and serve customers. - The management as good and they were very well organised. - My co-workers were lovely and were very helpful when I needed assistance. - Cleaning everything, all of the shelves, bird cages, hermit crab tanks, fish tanks and puppy cages. - The most enjoyable part of the job was working with animals as I love them.
the people working there are easy to get along with. the most enjoyable part it that you get to meet new people and there pets everyday. you will learn about new products and become more familiar with information about a product. the management is well sorted and organised.
Wide range of pet supplies for most domestic animal types
Sales (Current Employee) – Gladstone, QLD – 10 March 2015
Working for this company allows me to use my vet nursing knowledge. A typical day includes animal care (in store animals)customer service, housekeeping, computer work such as emails, scanning and data entry. The main co workers I work with on my shift make the day fun which in turn make it go faster. Its also important for workplace harmony if the co workers all get along. Hardest part of the job is the lower pay rate and not being able to work from home as my children do distance education schooling from home.
Staff discount as I have numerous animals. Have made new friends.
Ticketing, Planograms, Customer Service (Former Employee) – Kangaroo Flat, VIC – 27 September 2015
Great environment to work in, enjoyed meeting new customers everyday, interacting with employees, hardest part of the job was the traveling as i traveled an hour one way each day and often drove home at night time.
Travel was hard everyday as i lived an hour away from work.
Casual Sales Assistant (Current Employee) – Cannon Hill QLD – 26 May 2016
I've worked here for the past 2 years and have loved learning all things needed for the pet industry, I've met some great people and to work with them. Being able to help customers with their needs for looking after the animals just brings joy to my life.
Petbarn is a large fun company to work for. Throughout my day I encounter many customers who entre the store, some knowing what they want, others needing help. the staff there are so friendly and cooperative and it is a perfect fun working environment.