Upper level management care little for even the hardest working of employees, and nothing says that more than the amount of jobs piled on while alot of hours get cut. Employee discount is next to nothing.
A typical day includes tons of customer service, which is company policy to put first even though your manage expects you to get ten other jobs (usually away from the registers) done.
Tons of stuff to learn about customer service and animal care, except you're expected to do all your online training in your own time. There's probably around 100-150 hours of it all up.
Stock control is an absolute joke, with no flexibility to adjust amounts in orders, resulting in large excess amounts of unwanted goods and no way to order more stuff on sale until whoops the sale is over and customers missed out. Unreasonable demands such as unpaid staff meetings and working the late shifts the managers don't want to work is normal. Managers themselves all have to work 45 hour weeks with no way to take their owed time, so they're all stressed and taking it out on their team. Oh and they might loose their bonuses if they put too many staff on and go over budget, so guess how often a store is properly staffed.
Most of all it's very sad to see animal care sacrificed to try to make more time in the day. Petbarn are a typical large company who only care about profits not their team. Which is sad because there's alot of good customers, brands and services on offer, they could achieve so much more.
Great customers, interesting jobs.
Poor upper management