Pinnacle People
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Pinnacle People Employee Reviews

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5.0
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Productive days with daily teachings
Working with Pinnacle is a great opportunity to learn about the different types of jobs that exist in Hospitality. I learned a lot, and I continue learning.
Pros
Payment is on time
Cons
Not having your own car.
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5.0
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Good agency to work for
good place to do some casual job. good hours as you can have your life, family time or study at the same time.

they find a job for us we take decision, either we want to take it or not
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5.0
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reliable and professional contract employer
A company with good infrastructure and procedures in place, good managers. When you are available to work in various areas, and not too fuzzed about travelling a distance, you could be busy for 5 days shifts.
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4.0
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good workplace
Good group of people, bosses worked well, great for variety of roles and getting to meet new people, some jobs more stressful than others, so many positions available
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5.0
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Excellent Staff
Great Staff and Team to work with. No stress.On going work.Very reliable.The Team at the Perth Office is very helpful and understanding.They are very professional and nice.
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5.0
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Good place to work
Working condition depends on the shift,it can be fast and some time normal if the venue is less busy,I recommend friends to work if given the opportunity to,you can actually plan your day and fit in to any shift,all depends on your mission to ACT
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1.0
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Not so casual
Pinnacle advertise as "casual - choose your hours through our app".
In Canberra, what this actually means is that they assume you have full time availability.

The Pinnacle office will ignore the unavailabilities you put on the app, and call you up for shifts during times you have already said you cannot work. If you don't accept shifts because you are unavailable, the office will treat you rudely, and then stop offering you shifts on days that you are available. There are very few weekend shifts offered.

When you do accept a shift, the start and end times are frequently changed without your consent (in my experience, moving the shift outside my available hours), and you have to call the office and get the times changed back to the shift you agreed to. Shifts can also be cancelled without explanation (even as close as 3 hours prior to your shift starting).

In Parliament House, you will not be trained. Stressed supervisors do not have time for you, and instead get angry at new staff for not knowing what to do. They frequently expect you to stay back late, with shifts that are supposed to finish at 10pm or 12pm regularly extending until 2-4am.

The pay is good, but for me, honestly not worth it.
Pros
Casual rates.
Cons
Mostly late weeknight work, Shifts can be changed & cancelled, Office ignore your unavailabilities and are rude when you do not accept shifts that you cannot do, Poor workplace culture.
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4.0
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Good
So far not bad, but some of the staff was a bit rude and sometimes they are canceling shift with only one day notice that make us feel worried if we already decline the other job opportunity
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5.0
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Opportunity and flexible
Massive opportunity to experience different work styles, environments, teams, organizations and cultures. Whether good or bad, you will still learn lots. Flexible rosters, you can make a side of extra cash when you have time to spare.
Pros
Flexible rosters
Cons
Have to give time for looking for transportation for every new venues
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5.0
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Enjoyable to work at catering and bar sites.
Working hard at catering sites and bar sites.
It is a good atmosphere to work with friendly people. It is hard to work when it gets very busy. The most enjoyable part is job satisfaction from doing a good job and the people are happy,
Pros
There is free food at some sites.
Cons
Sometimes the shifts are long and there are no breaks.
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5.0
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Best of all pro staff agency
Nice and friendly management,
Security job .

Fair payments .

Close locations to CBD . Staff training professionals .

Ongoing job promotions and activity!
Pros
Free app
Cons
Fair work
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3.0
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Productive
Get to work in different environments every time. Lovely management. Allows you to gain experience in waitressing, bar tending, food handling. Easy going if you don't know what to do i.e. showed me how to poor drinks.
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5.0
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Fifo
It's simply an amazing company which has my foot in the door for fifo work I appreciate this opportunity to work onsite so Thank you pinnacle people I really needed the experience and I have thorough enjoyed flying in and out meeting experienced utility workers
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4.0
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challenging
While working with them I had to learn and develop a very good eye to detail, not all customers were the same however I had to keep focused on delivering great customer service
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1.0
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awful to work for
App based jobs? I am fully qualified chef over 20 years experience sent to clean benches for two hours before service...This group has no idea . The jobs offered are not commensurate with qualifications. App is rubbish if you live in area with no mobile coverage, they just pump the numbers through for the next sucker!
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4.0
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They advertised for a job that didn’t exist
The work was mostly out of my area and did not suit me and was not what the advertised position was so I did not get enough shifts wish that the position advertised and was told about in the interview had of been the situation
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4.0
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Empresa dinamica e agradável de trabalhar
Empresa que respeita o funcionario, dá liberdade para decidir o que fazer, onde trabalhar.
Pros
Liberdade
Cons
Beneficios
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5.0
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Type of work
The management was really helpful and the shifts were always convenient to my schedule. Overall I really enjoyed my time working for and at pinnacle people.
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5.0
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Tell about P. People
Everything is perfect & precise. All staff are very co-operative, friendly & excellent in communication, easy to explain.......so i'm impressed & very appreciated.....saluate to all Pinn Staff members
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5.0
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Fun place to work nothing is the same every single day
Arrive at your workplace half an hr early to change into your uniform & go for the breefing from your supervisor. I learned self sufficiency in being able to work at different places everyday. The hardest part is dealing with the drunkards and the most enjoyable is exceeding your customer service skills when the customer needs you mostxxxx
Pros
Free lunches
Cons
Long hours
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1.0
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Unprofessional and they don't value there staff
A Very unprofessional unorganised Group who do not value there staff. I would not recommend them. The way they talk to staff and treat staff is so unprofessional.
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Overall rating
4.0
Based on 96 reviews
5
42
4
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3
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9
Ratings by category
3.9
Work/Life Balance
3.7
Salary/Benefits
3.3
Job Security/Advancement
3.7
Management
3.7
Culture