Food and Beverage Attendant (Former Employee) – Australian Capital Territory – 15 October 2018
I have had numerous experiences where shifts have been offered or cancelled at the last minute. The majority of work is made available less than 2 hours before the start time. On many occasions I have been required to arrive at least half an hour before the start of a shift, only to find I was not to be paid for that time, and management had not yet showed up.
'Flexible' Shift arragements
Long hours, Little-no benefits, poor staff quality
The management is very strange. They only sent shifts to new staffs in the first few months. Then you would be hard to get a shift. Even your friend told you they are busy and you call the office for a shift, you wouldn't get it. After you spent money to buy uniforms (pants, black shirt, white shirt, vest), name badge, shoes. You would find out it is a waste of time and money. The office staffs are rude. They do not acknowledge staffs' effort.
Waitress (Former Employee) – Perth WA – 18 December 2018
I worked for this hospitality agency at Australia they usually gave me a few shifts each week and because of high minimum wages which was 23.5 per hour I could earn enough money to pay for me rent. The best thing about them was that they sent us to different places and this made working fun.
General Hand (Former Employee) – Adelaide SA – 8 January 2019
I worked for them during the ten days of the Royal Show, all staff were friendly, positive and enthusiastic, the people i worked with were all great too pnly problem was the early starts abd having to get up at 4:30am for the morning shift because public transport sucks. Overall though i loved the job and the people i worked with 10/10 would recommend.
Varied roles to choose from and every shift is different- no two days the same. Each role has it challenges such multi-tasking and thinking quick on your feet, dealing with demanding customers but nothing I couldn't handle.
Food and Beverage Attendant/Barista (Current Employee) – Sydney NSW – 11 January 2019
Everyday with Pinnacle People is a new learning day. As I am a casual staff there I got an opportunity to work with a very big organization like ICC Sydney as well as big hotels like The Start, Hyatt Regency, Sofitel, Pier one and lots of restaurant in the city. working in different places gave me an exposer to boost my knowledge in the hospitality industry as well as always meeting new people. I have experienced a lot and I am now evolved waitress due to being part of pinnacle people.
(Melbourne) (F & B Attendant) (Former Employee) – Melbourne VIC – 26 June 2018
- Typically night shift / graveyard shifts were given - I learned a new skills in each different venue - Sometimes the management would aggressively pursue us to cover a shift, even if my skills were not appropriate to the job - Well-paid - Sometimes i did not get respect from the client company's staff because I was a contractor
Sous chef (Current Employee) – Melbourne VIC – 29 September 2018
this company looks after me but has a problem understanding when people are available they need to follow there pin book, no chance of moving up in this company even thought i have been a Sous chef for along time i always get excellent review's,
there work placement officers, need training which i would gladly do
Barista/All Rounder (Former Employee) – Canberra, ACT, AU – 6 December 2018
Pinnacle People provide work in very high paced environments, with a broad range of clientele. My main client while working with pinnacle people was Parliament House, where the pace was something i had never experienced in another cafe.
Coming into each week you would send in your availability for the next week. Depending on the client and the venue the work could be very straightforward and organised or a bit chaotic and stressful. There was generally lots of opportunity for shifts and the freedom to choose contracts to a degree was great.
felt good travelling and enjoyed mixing up with fellow work mates of different backgrounds
Chef (Casual) (Former Employee) – Western Australia – 16 May 2018
I have worked for this company for a couple of years and no one ever complained of my services i had been given a lot of opportunities at the WACA and most of the CBD hotels in fact i think i was the first person to earn an employer of the month award .Thankyou very much Pinnacle people cheers Philippe williams
Customer Service Representative (Casual) (Current Employee) – Melbourne VIC – 31 January 2018
Shift may cancel sometime, wages are good but as it is a casual staffing firm so even you may left without any shift in a week. People working in the office are rude if you will cancel any shift prior to the starting.
F&B Attendant (Current Employee) – Perth WA – 22 April 2018
As a member of Pinnacle People, I have worked a wide variety of staff and a wide variety of events at Optus Stadium and I can say with confidence that I would like to continue on with them until I find more permanent or more frequent work.
Great place to work at and opportunity to build new skills
Food and Beverage Attendant (Current Employee) – Sydney NSW – 4 February 2018
By working for Pinnacle, I had the opportunity to work for many client sites, from working at Stadiums & arenas as retail employee and being a food & beverage/kitchen hand at 5 star hotels. Great place to work at as your first job, mainly while doing studying to get a bit of income, but it wouldn't able to last long as shifts are not consistent each week. Shifts usually occurs 1-2 days per week, sometimes none and sometimes if busy, 3-4. Usually for agency staff, clients tend to send us home earlier as per your required shift finishing time.
Opportunity to work at many client sites, build up hospitality skills.