5: Plush Sofas Employee Reviews

If you ever want to know how to sell your soul- Work at Nick Scali Plush! Honestly the worst place! No work and home balance! Renovations without consulting employees with health issues. The list goes on and on..

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Would never work for Plush again under Nick Scali!

Assistant Manager (Former Employee) - Jindalee QLD - 31 December 2022

No transparency of your delivered sales commission, manager incentives not paid properly, when you quit, your undelivered sales will be ripped off, even the last payment, you can't see your delivered commission, either, as it is not in your contract. No after sales services! If there's a customer complaint, let them wait for months, and they don't care! Low quality sofas are introduced in as they are cheap so that can get huge margin.Not a good vibe in the showroom, most off staff quit after this company ownership changed.If you are the robot, you can work there.

Pros

You can get minimum payment

Cons

Feeling stressful

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Company with a great culture

sales person (Current Employee) - nsw - 19 July 2021

Great place to work as a salesperson .Everything put in place to help you achieve and exceed targets. Supportive management with many and varied rewards paid happily for good performance .

Pros

Rewards for performance

Cons

none

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Focus on sales ONLY!

Sofa Specialist (Former Employee) - Belrose NSW - 11 August 2020

Working for plush is Ok for a short time if you are a student, but in all honesty, there are better places to work for. Management is archaic, as is their computer system. My manager was a manager only in title. Our regional manager, although a really nice person, was a yes man for upper management, so as long as they hear a yes, they are happy. Focus is ONLY on sales and budgets, without any acceptance of constructive feedback, well they "listen" to you but nothing is implemented. Work review is ridiculous, they think they are supporting you but they are not. They pay lip service for staff morale, with a couple of highly limited dinners a year despite ranking in great profits. They decreased the bonus from 2% to 1.8% because of a salary increase they were "giving us." Thing is this salary increase was due to annual government review so in reality they did not increase our salary at all but had to give to us via a government directive. To compensate for "their loss" they cut our commission but made it sound as if they were actually increasing our pay. Regarding commission, if you leave the company they KEEP the commission that is still due to you as it is paid upon delivery which is often 10 to 12 weeks after the sale. I believe this to be illegal. Their reasoning is that is promotes a person remaining with the company. They require you to arrive 15 minutes earlier but DO NOT PAY YOU for that which is required by government, as stated in government guidelines, and adds up for a reasonable amount of lost paid work depending the time you stay with the company. They ask -

Pros

Can't think of any! Really!

Cons

Low pay, non existing management, focus on sale only but without support

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First store to open in Brisbane

Store Manager (Former Employee) - Brisbane, QLD - 8 January 2014

Enjoyed my time working for Plush. Enjoyed the atmosphere within the company and learned everything to do with leather and fabrics within the sofa industry.