Priceline Australia
3.8 out of 5 stars.
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Priceline Australia Employee Reviews

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3.7Work–Life Balance

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Stressful but lots of perks and valuable experience

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Great stepping stone into beauty, pharmacy or retail management.However very stressful, long hours and heavy liftingWould still recommend it though

Pros

Staff discounts, product samples, training and room for growth

Cons

Long hours, heavy lifting, stressful
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Great place to work but be prepared to learn a lot of information.

Priceline has been excellent to work for.They are highly focused on staff wellbeing and safety. They are passionate about providing a great experience for customers. However, there is a lot of products and information to learn, and I had no training on anything. I've learnt from casual conversations with other staff, but no specified training on skincare/makeup/other and nothing on the brands we sell. Customers expect staff to have a lot of knowledge and as a new staff member with no training, it's very hard.

Pros

Nice xmas gift, Great co workers, Great management

Cons

Staff only get 10% discount which is the lowest I have ever experienced in retail, Expected to have product knowledge with no training
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Lots of training of products provided and management are willing to teach if you ask

Loads of training for products available. Company reps come visit to do mini trainings and offer samples to try. Management and higher do seem genuinely concerned about their employees, and have a good relationship with unions.

Pros

samples of products to try
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The staff were nasty to each other all the time??????

Didn't like working there staff all ganged up on who they didn't like & were rude to the customer without the customer you have know job I use to say they hated me for that cause I was friendly did a good job I was the one that got fired like any work place they hate the one that works hard put you done cause you do a good job wouldn't recommend working there as they are a culture of negative horrible people work in Brisbane City store hated it but of cause needed money so stayed till I got sacked for doing a good job

Pros

Nothing

Cons

Nothing
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Fantastic retail pharmacy job

This is my favourite Retail Pharmacy to work at over my 20 years of retail pharmacy ext.Supportive staff and business Customers extremely loyal and kind Best Priceline Store I have worked at.

Pros

Breaks

Cons

Parking
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Fast paced, lovely girls on floor but…..

Lovely customers and girls on the floor are lovely to work with but you are just a number. Under paid for what you do. White coats and dispensary are always treated differently to the other staff. To much work with to short of time to complete. Unrealistic KPIs. Management try their best but owners do not care. It used to be a family first company but now all about the profits. Not paid for time you actually worked only rostered hours.

Cons

Under paid
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terrible environment wouldnt recoment working here to anyone

a typical day at work was getting talked about badly by other co workers, boss/manager treating staff awfully, nothing to do all day, no training, high expectations and 0 reward for when you complete a 'job' properly. management so bad in desperate need of an update of management style and way of operation.

Pros

got to leave at the end of the day

Cons

everything
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I loved working here so much

I loved working here so much, was a fun and friendly environment, the girls are all welcoming and willing to give you a hand when ever you’re in need. You get some amazing free items/ benefits

Pros

Free products

Cons

Past pace customer service
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product nights xmas function and get togethers

The xmas parties where staff members had to dress up for example one year we had a pirate theme.the things l learned were different sorts of products there was a operation course that i really got a lot out of.it was retail operation s in 2 and 3generally l liked working at pricelinei seemed to get on with all staff and managersBut there were only a few times where l could not get onwith managers and staff
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Poor management

Staff over loaded with tasks which can be seemingly impossible to manage alone for minimum wage. Not many benefits and lots of favouritism, if they don’t like you they will get rid of you. Not all Priceline’s are like this. However, Cockburn have a high turnover due to lack of development and support
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Great company to work for

Lovely storeGreat staffGreat pay and conditions Love the uniform Learning everyday Always at least 3 on the floor Great support Absolutely loved it

Pros

Personal development
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Management is horrible

I originally enjoyed working at Priceline but as the management constantly changed, I found it increasingly biased and the work culture was terrible. Managers blame you for their incompetency and constantly pit you against your co workers making it a stressful and competitive work environment that is unsuitable for employees to work together comfortably. When issues arise between staff members, the management is unable to resolve the problem and attempts to force employees to pretend everything is fine. Nevertheless, if you can put up with the terrible management and unnecessary stress, the job is fairly easy to pick up and pays well above the national wage.

Pros

Pays well

Cons

Terrible and poor management
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Not good

Doesnt treat you like you're important. Cares more about money than staff. Gossipy team. LOW rate of pay. Cant call in sick. Management has favourites.

Cons

Long hours, sick people always, major gossip
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Wouldn’t Recommend

Overworked with ridiculously high expectations on staff. Very high stress environment with minimal training and support. Poor culture with rude and unprofessional management.

Pros

Hard to think of any

Cons

Almost everything
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Rude and unwelcoming.

I’m going to assume this was just the store I worked for and hope that every other store manager/team is much better than the ones I had to deal with. I felt very unwelcomed, my manager didn’t seem to want to have a conversation with me, same as the staff members. I called in sick once and had all my hours taken from me and I also never received the uniform I ordered.

Cons

Rude/poor management and staff. No staff discount.
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Easy work not too stressful

Enjoyable easy going work environment not much progression offered unless you push for it yourself suit someone without much ambition just wants to work at something they enjoy

Pros

Cohesive team

Cons

Late closes
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Interesting and rewarding job

Loved working with medicine and learning something new everyday but it’s a shame manger to had to ruin it for me. When I raised issues it never mattered and many customers could visibly see this and would make comments. The manager had made many people leave due to the treatment of the employees.

Pros

Enjoyed the job itself and people I worked with

Cons

Management
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Stressful and you get nowhere in the company

Management team are a joke. They always choose their friends for promotions. So many issues with this company including lazy workers. Would not recommend working here at all.
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Unfair treatment, ridiculous expectations with minimal staff on the day

What you see on the outside is all for show, hard to trust staff in this workplace, management is terrible which results in the store looking terrIble. No clear instructions to daily tasks, unfair treatment to staff only to benefit management, staff members blamed for things they aren’t involved in. Training procedures are useless. Shame that a place like Priceline should be a great company to work for, even with their new rebranding but diversity is still lacking and it doesn’t look like anyone is going to do anything about it anytime soon.

Pros

Nice staff discount

Cons

Terrible Management
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Stressful job for nothing

underappreciated job with a lot of stress and responsibility for nothing to take. No one knows you from the management of head office. Also, too much physical and mental effort.

Pros

Near my house

Cons

unpaid breaks - no overtime - no other benefits - no career pathway
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Bad place to work for!

Beware gossiping environment. If your sick they expect you to come in. Make you work over 6 days without consulting you. Favour employees that are friends of the manager if your not part of the group then you will get bullied and tried to be pushed out. No training given. No point complaining to h r it will make it worse for yourself.

Pros

Breaks

Cons

Stressful
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Overall rating

3.8

Based on 284 reviews

Ratings by category

3.7
Work/Life Balance
3.3
Salary/Benefits
3.4
Job Security/Advancement
3.4
Management
3.6
Culture
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