Priceline Australia
3.8 out of 5 stars.
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Priceline Australia Employee Reviews for Retail Sales Associate

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I enjoyed working at Priceline Australia, I was paid fairly, loved my coworkers and had fun whilst learning customer service skills which help me in everyday life
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product nights xmas function and get togethers

The xmas parties where staff members had to dress up for example one year we had a pirate theme.the things l learned were different sorts of products there was a operation course that i really got a lot out was retail operation s in 2 and 3generally l liked working at pricelinei seemed to get on with all staff and managersBut there were only a few times where l could not get onwith managers and staff
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Management is horrible

I originally enjoyed working at Priceline but as the management constantly changed, I found it increasingly biased and the work culture was terrible. Managers blame you for their incompetency and constantly pit you against your co workers making it a stressful and competitive work environment that is unsuitable for employees to work together comfortably. When issues arise between staff members, the management is unable to resolve the problem and attempts to force employees to pretend everything is fine. Nevertheless, if you can put up with the terrible management and unnecessary stress, the job is fairly easy to pick up and pays well above the national wage.


Pays well


Terrible and poor management
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Not good

Doesnt treat you like you're important. Cares more about money than staff. Gossipy team. LOW rate of pay. Cant call in sick. Management has favourites.


Long hours, sick people always, major gossip
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Bad place to work for!

Beware gossiping environment. If your sick they expect you to come in. Make you work over 6 days without consulting you. Favour employees that are friends of the manager if your not part of the group then you will get bullied and tried to be pushed out. No training given. No point complaining to h r it will make it worse for yourself.




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Productive, fun employees to be around.

Open the store, count safe, do all paperwork and sign off on things that have been completed the day before. Count up a register and get one out for other team membersGo through if a catalogue needs to be scanned or set up for, organise any baskets of stock to be set up into "bins" for setting up of catalogue.Hardest part would be dealing with difficult customers that claimed they wouldn't come back.Our service was always amazing and we would go above and beyond to ensure customers are satisfied with their purchases.Management was always amazing, whenever I needed help if I was a little clueless there were many amazing store managers that would assist me. The staff were always awesome to work with, I could get along with almost everyone and never had an issue with someone.


Free samples of products
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It was great working for priceline. The reason i had to leave was because it was closed and made redundent

great environment, excellent working culture, fairness in treatment of every staff member. Staff were well looked after and suported. It was always great to be working for priceline


Staff discount


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i was young so dont remember

i was young so dont remember much about the work environment. relatively easy job, was pretty relaxed. customers are okay to deal with as well. not stressful.
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Bullying, lack of information, immaturity, no workflow, unorganised

Management was immature, unorganised and didn't know information or educate. Belittling, bullying and insults weren't uncommon. Both people in charge encouraged gossip and bullying. No steady workflow and management would blame things on the "non favourite" staff. High turnover.
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a fun place to work with respectable culture

I have been working with Priceline Pharmacy for nearly 4 years and I love this job. I highly recommend for those who is interested in health and beauty to join the team.
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Best company to work for

Such a great company to work for, and couldn't ask to work with a better bunch of people like I did a Priceline. Highly recommend Priceline Australia.
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I had work experience there, it was wonderful

They were all so very kind and helpful, the system/management was all smooth sailing. I really enjoyed coming in every morning. It was a great environment to work in.
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Decent workplace

Great, stable job. Always guaranteed shifts, also very Flexible hours if you have appointments or events to attend. If you’re fussy with what hours you’re working this job probably isn’t for you as they change up a lot.


Friendly regular customers


Low pay rate
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Would not recommend

Very very corrupt management, does not care about employee well being and store that i am currently working at the air conditioner is always faulty hence on hot days cannot stand the heat. Store managers bases on favorite and would definitely not recommend working here. Management does not take into account employee safety and health. I dont mind working at Priceline but i do not enjoy it as well. Not saying all stores are like this but the store im currently work at does.




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Franchise sucks, Corporate doesn't.

Love Priceline, but working at a Priceline Franchise, the culture is 2 stars. Priceline Corporate is minimum 3 stars - not so much a reflection of Priceline, but of the management I experienced.


The occasional good colleague


Franchise Management
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Enjoyable Workplace, Customer Service

I only worked here for a week as part of 1-week work experience when I was in High School. A typical day at work involves restocking the shelves, helping customers find products, helping at the registers etc. I learnt how to greet customers, restocking shelves accordingly.




Long Hours
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supportive working environment

fast paced working environment with a strong focus on teamwork and reaching set goals for the day. a friendly working environment with a lot of staff perks.
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Kind staff and good place to work

The staff are lovely and easy to get along with. Always willing to help extensively with anything you are having trouble with and always aim to give you the best customer service training.


reasonable hour days, enough breaks


having to try and upsell on everything
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Held together by employees

Altogether a great place to work, if the manager likes you, does not openly give helpful critiques and then gets mad when you do not improve. Would reccomend caution when applying
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productive and fun

Priceline has a great team to work with all the time and always a fun and safe workplace. Always a joy dealing with regular customers and seeing happy smiles.
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productive and fun work place

A typical day at work was fast paced and energetic. i learned how to communicate with all sorts of customers. the management was good. they listened to your concerns.


friendly staff


negative staff
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Overall rating


Based on 281 reviews

Ratings by category

3.7Work/Life Balance
3.4Job Security/Advancement
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