Priceline Australia
3.8 out of 5 stars.
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Priceline Australia Employee Reviews for Sales Assistant

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Job Title
Sales Assistant66 reviews
Location
Australia66 reviews

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3.7Work–Life Balance

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Found 66 reviews matching the searchSee all 324 reviews

not bad for a first job

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good first job i guess but they basically left you up the front with no task to complete throughout shift. also wasn’t educated on products so was difficult to help customers.
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pretty good

pretty good place to work, support from your employees was good and the pay is very good compared to other jobs that I have had. It is difficult to become part-time would be the only downside
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Priceline Australia insights

Based on 12 survey responses
Areas for improvement
  • Support from manager
  • Sense of belonging
  • Inclusive work environment

Would not recommend

The managers that i had worked with were extremely rude and petty. The job itself was very repetitive and repeating the same movements for 5-6 hours straight with only 1 15 minute break!
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Fabulous company to work for

Love Priceline….I was part-time Great set roster I chose no weekends Lovely store manager Great teamWas an uplifting experience being a team member I would recommend Priceline
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Easy job but it really depends on management & co-workers

A typical day involves stock replenishment, working at the register & assisting customers. If you're a casual the hours are inconsistent, some weeks you get multiple full days in a row but other weeks you barely get any hours. Fine for students/those who want extra money but aren't reliant on their own income. Pay is slightly above minimum wage. There isn't much career progression. Stick to the pharmacy branches as they seem to be phasing the non-pharmacy stores out. Staff normally consist of all women which makes sense for a beauty retailer. If management doesn't like you then good luck getting shifts. Gossip and cattiness are rampant.The free samples are a nice bonus and also help you know the products. Staff discount is isn't great at 10% off but it applies to sale items too.

Pros

- Free samples, easy-going work culture, small staff discount

Cons

- A lot of cattiness, inconsistent hours, typical retail cons
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Good Workplace, bad pay

The work environment was good and the staff were lovely however, the management is poor and the pay rate is not up to standard. No weekend rates or public holiday rates.

Pros

discount

Cons

pay
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The staff are all nice, the managers are too but theres clear favouritism and bias

The staff are all nice, the managers are too but theres clear favouritism and bias. Be prepared to be suddenly taken off the roster for a month with out explanation lol.

Pros

Free/discounted products

Cons

Management
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Great place to work but be prepared to learn a lot of information.

Priceline has been excellent to work for.They are highly focused on staff wellbeing and safety. They are passionate about providing a great experience for customers. However, there is a lot of products and information to learn, and I had no training on anything. I've learnt from casual conversations with other staff, but no specified training on skincare/makeup/other and nothing on the brands we sell. Customers expect staff to have a lot of knowledge and as a new staff member with no training, it's very hard.

Pros

Nice xmas gift, Great co workers, Great management

Cons

Staff only get 10% discount which is the lowest I have ever experienced in retail, Expected to have product knowledge with no training
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terrible environment wouldnt recoment working here to anyone

a typical day at work was getting talked about badly by other co workers, boss/manager treating staff awfully, nothing to do all day, no training, high expectations and 0 reward for when you complete a 'job' properly. management so bad in desperate need of an update of management style and way of operation.

Pros

got to leave at the end of the day

Cons

everything
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I loved working here so much

I loved working here so much, was a fun and friendly environment, the girls are all welcoming and willing to give you a hand when ever you’re in need. You get some amazing free items/ benefits

Pros

Free products

Cons

Past pace customer service
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Great company to work for

Lovely storeGreat staffGreat pay and conditions Love the uniform Learning everyday Always at least 3 on the floor Great support Absolutely loved it

Pros

Personal development
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Rude and unwelcoming.

I’m going to assume this was just the store I worked for and hope that every other store manager/team is much better than the ones I had to deal with. I felt very unwelcomed, my manager didn’t seem to want to have a conversation with me, same as the staff members. I called in sick once and had all my hours taken from me and I also never received the uniform I ordered.

Cons

Rude/poor management and staff. No staff discount.
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Very productive and inclusive to all team members.

Overall, the experience that i have had by working at Priceline Australia had been extremely knowledgable and insightful towards my way of life and have been brought out of my comfort zone by being able to talk to customers more regularly as i was very nervous talking to people i didn't know.
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Fun quiet workplace environment

- opening the shop and organizing it for the day - managing customer service and behind the counter (multitasking skills) - opening and serving at the fragrance cabinet. - keeping the stock forward and clean throughout the day to minimize clean up in the afternoon. - receiving scripts to pass onto the pharmacist (regarding brands) and translating any notes or comments regarding medication. - always keeping an eye on the front counter, and never leaving it vacant, always being cautious of the floor and aware of surroundings. - greeting every customer upon entry and acknowledging their needs and if they need any assistance. - final pack up and cleanup of front till, dispensary, wiping benches and taking out bins. - leaving the shop in how it was found and allowing the next employee to experience the same equal clean organised space. - the most challenging part of the job was probably weekend shifts at around 2 o'clock in the afternoon when I was multitasking the front till and the dispensary and had to manage the whole shop in a safe orderly fashion.
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Work environment

Priceline has a friendly and welcoming environment. - improved customer service skills - good interaction with customers - counting stocktake - keeping everything neat and tidy
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Great learning experience

Was a lovely way to start a job within sales the people withing priceline were very friendly and always ready to give a hand when othert were struggling.

Pros

Friendly peers

Cons

not as much training
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Terrible

Manager was horrible, she was verbally abusive and incorrectly payed me I was never comfortable working there feeling pressured and nervous particularly when the manager was there
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productive yet boring

A typical day at this job consisted of both happy and angry customers, slow business and a lot of nothing to do. Unless you were assigned to be on the floor, behind the register I would be cleaning constantly until a customer approached. However, working on the floor would allow me to be a lot more helpful and interactive with people. This job was enjoyable as a sales assistant. I enjoyed working with customers and having the opportunity to help them with their shopping requirements. As this was my first job, I learnt how to deal with unsatisfied customers. This was the hardest part of the job but this is something that happens in any job and you should only learn how to deal with it rather than take offence. The workplace was a very clean and safe workplace.
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Low pay

I only get payed $10 an hour, no shifts. Looking for a different job. Manager is rude to all the employees and its just an overall sad job.. my location is isolated so there’s no option

Pros

No shifts

Cons

No shifts
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Good experience opportunity

I worked here for about 6 months and loved dealing with the wide range of customers. Over a short amount of time I found that I gained much knowledge about the products I was selling

Pros

Staff Discount, Product Knowledge
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Productive and fun place to work at

I work as a sales assistant this includes, register duties, Strong customer service skills to reach targets, tiding the store, doing stock, writing missing tickets, doing stock take as well.

Pros

Loverly people

Cons

There is non
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Sales Assistant at Priceline Australia

Estimated salary
$26.88 per hour

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Overall rating

Based on 324 reviews

Ratings by category

3.7 out of 5 stars for Work/Life Balance
3.3 out of 5 stars for Salary/Benefits
3.4 out of 5 stars for Job Security/Advancement
3.3 out of 5 stars for Management
3.5 out of 5 stars for Culture

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