Priceline Australia
3.8 out of 5 stars.
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Priceline Australia Management reviews

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Fast paced, lovely girls on floor but…..

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Lovely customers and girls on the floor are lovely to work with but you are just a number. Under paid for what you do. White coats and dispensary are always treated differently to the other staff. To much work with to short of time to complete. Unrealistic KPIs. Management try their best but owners do not care. It used to be a family first company but now all about the profits. Not paid for time you actually worked only rostered hours.

Cons

Under paid
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terrible environment wouldnt recoment working here to anyone

a typical day at work was getting talked about badly by other co workers, boss/manager treating staff awfully, nothing to do all day, no training, high expectations and 0 reward for when you complete a 'job' properly. management so bad in desperate need of an update of management style and way of operation.

Pros

got to leave at the end of the day

Cons

everything
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Poor management

Staff over loaded with tasks which can be seemingly impossible to manage alone for minimum wage. Not many benefits and lots of favouritism, if they don’t like you they will get rid of you. Not all Priceline’s are like this. However, Cockburn have a high turnover due to lack of development and support
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Management is horrible

I originally enjoyed working at Priceline but as the management constantly changed, I found it increasingly biased and the work culture was terrible. Managers blame you for their incompetency and constantly pit you against your co workers making it a stressful and competitive work environment that is unsuitable for employees to work together comfortably. When issues arise between staff members, the management is unable to resolve the problem and attempts to force employees to pretend everything is fine. Nevertheless, if you can put up with the terrible management and unnecessary stress, the job is fairly easy to pick up and pays well above the national wage.

Pros

Pays well

Cons

Terrible and poor management
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Not good

Doesnt treat you like you're important. Cares more about money than staff. Gossipy team. LOW rate of pay. Cant call in sick. Management has favourites.

Cons

Long hours, sick people always, major gossip
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Wouldn’t Recommend

Overworked with ridiculously high expectations on staff. Very high stress environment with minimal training and support. Poor culture with rude and unprofessional management.

Pros

Hard to think of any

Cons

Almost everything
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Rude and unwelcoming.

I’m going to assume this was just the store I worked for and hope that every other store manager/team is much better than the ones I had to deal with. I felt very unwelcomed, my manager didn’t seem to want to have a conversation with me, same as the staff members. I called in sick once and had all my hours taken from me and I also never received the uniform I ordered.

Cons

Rude/poor management and staff. No staff discount.
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Interesting and rewarding job

Loved working with medicine and learning something new everyday but it’s a shame manger to had to ruin it for me. When I raised issues it never mattered and many customers could visibly see this and would make comments. The manager had made many people leave due to the treatment of the employees.

Pros

Enjoyed the job itself and people I worked with

Cons

Management
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Stressful and you get nowhere in the company

Management team are a joke. They always choose their friends for promotions. So many issues with this company including lazy workers. Would not recommend working here at all.
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Unfair treatment, ridiculous expectations with minimal staff on the day

What you see on the outside is all for show, hard to trust staff in this workplace, management is terrible which results in the store looking terrIble. No clear instructions to daily tasks, unfair treatment to staff only to benefit management, staff members blamed for things they aren’t involved in. Training procedures are useless. Shame that a place like Priceline should be a great company to work for, even with their new rebranding but diversity is still lacking and it doesn’t look like anyone is going to do anything about it anytime soon.

Pros

Nice staff discount

Cons

Terrible Management
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Stressful job for nothing

underappreciated job with a lot of stress and responsibility for nothing to take. No one knows you from the management of head office. Also, too much physical and mental effort.

Pros

Near my house

Cons

unpaid breaks - no overtime - no other benefits - no career pathway
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Bad place to work for!

Beware gossiping environment. If your sick they expect you to come in. Make you work over 6 days without consulting you. Favour employees that are friends of the manager if your not part of the group then you will get bullied and tried to be pushed out. No training given. No point complaining to h r it will make it worse for yourself.

Pros

Breaks

Cons

Stressful
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Avoid at all costs

I would only recommend working at Priceline to people you don’t like. The culture is so poor, I can honestly say it was the worst place I have ever worked.

Cons

Long hrs, no support, people in wrong management roles
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Productive, fun employees to be around.

Open the store, count safe, do all paperwork and sign off on things that have been completed the day before. Count up a register and get one out for other team membersGo through if a catalogue needs to be scanned or set up for, organise any baskets of stock to be set up into "bins" for setting up of catalogue.Hardest part would be dealing with difficult customers that claimed they wouldn't come back.Our service was always amazing and we would go above and beyond to ensure customers are satisfied with their purchases.Management was always amazing, whenever I needed help if I was a little clueless there were many amazing store managers that would assist me. The staff were always awesome to work with, I could get along with almost everyone and never had an issue with someone.

Pros

Free samples of products
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Poor culture

Priceline offers a good job if you are not dependant on income and dont mind how the individual (staff and customer) are treated by management. I may consider working again for priceline however I would choose the pharmacy more carefully

Pros

Staff relationships

Cons

Money, respect
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Depends who the owner is

It really comes down to who the owner is and which store you are at with any pharmacy job you are going to walk into.. always be open minded and look at the big picture

Pros

Home time and staff discount

Cons

Retail manager lazy as.. owner having no idea how to run a business and still doesn’t.
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Caring, competent professional staff, home delivery and professional counselling provided on new medications and when request by customers.

A typical day at work included communicating with colleagues, dispensing scripts correctly and promptly and counselling patients starting new medications or who have experienced side effects and want clarification if medication related. Delivering medications to certain patients homes after work finished if they had difficulty with transportation. Learned to adapt to work with colleagues in a streamline fashion that allows efficient dispensing to take place. Listen to suggestions from colleagues. Management; co-ordinate with staff at the front line so that the pharmacist only attended to those customers who needed more detailed information. Roster staff so that a good compliment of skills were present to attend promptly to customer needs. Friendly and caring workplace culture and efficient work performance so that KPI's were met. The hardest part of the job was when multiple phone calls are being received while servicing customers and having to contact doctors to clarify scripts etc... The most enjoyable part of the job is the many thanks received from customers.
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Haven’t worked for pharmacy, however reviews to me are not favourable. Doubt the company will ever be what it was once sadly.

My 16 years at Priceline was absolutely diverse, initially the company was filled with great staff which changed after about 5 years & changed so regularly it was hard to keep up with who was our leader, they do offer lots of training, however rarely follow up with learnings, there is no transparency with senior management management and hence left wondering.
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Friendly work atmosphere

Staff is helpful. Management appreciates your hard work. Customer service is the most enjoyable part at work. Leant to provide friendly and genuine customer assistance
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Great place to work, great staff & management

Great place to work, great staff & management. Has great membership program- Sister Club. Pharmacy is great industry to work in but the pay isn’t so great for all the training you have to do
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Bullying, lack of information, immaturity, no workflow, unorganised

Management was immature, unorganised and didn't know information or educate. Belittling, bullying and insults weren't uncommon. Both people in charge encouraged gossip and bullying. No steady workflow and management would blame things on the "non favourite" staff. High turnover.
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Overall rating

3.8

Based on 279 reviews
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Ratings by category

3.7Work/Life Balance
3.3Salary/Benefits
3.4Job Security/Advancement
3.4Management
3.6Culture
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