Priceline Australia
3.8 out of 5 stars.
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Priceline Australia Management reviews

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3.7Work–Life Balance
3.3Management

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Good start

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Good first job , very professional training but could only offer me weekend shifts as I was casual. Just depends on how the management is so every priceline is different
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Fun place to work

Worked for 10+ years. easy work. sometimes management can be difficult due to it changing often but team is often experienced. Lots of goodies when working there.
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Priceline Australia insights

Based on 9 survey responses
Areas for improvement
  • Support from manager
  • Inclusive work environment
  • Trust in colleagues

Would not recommend

The managers that i had worked with were extremely rude and petty. The job itself was very repetitive and repeating the same movements for 5-6 hours straight with only 1 15 minute break!
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Relaxed workplace with nice team members

Relaxed workplace with nice and helpful team members. Good management team. Trainings (products) provided from time to time which helps all team members to get to know more about the products
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Amazing environment with subpar management

Whilst I loved the people I worked with and the general nature, management at this store was very harsh, and always targeted casual workers like myself who worked less than others. Got sacked for an unexplained reason even though the day prior was praised immensely and even discussed an increase in my role responsibilities, and was then ghosted following me reaching out.

Pros

Staff discount, great people

Cons

Awful management
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Fun place to work

Not enough to cover living expenses pay was below average, management was supportive but depends who you work with, flexible with working hours. Pay could be better
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Easy job but it really depends on management & co-workers

A typical day involves stock replenishment, working at the register & assisting customers. If you're a casual the hours are inconsistent, some weeks you get multiple full days in a row but other weeks you barely get any hours. Fine for students/those who want extra money but aren't reliant on their own income. Pay is slightly above minimum wage. There isn't much career progression. Stick to the pharmacy branches as they seem to be phasing the non-pharmacy stores out. Staff normally consist of all women which makes sense for a beauty retailer. If management doesn't like you then good luck getting shifts. Gossip and cattiness are rampant.The free samples are a nice bonus and also help you know the products. Staff discount is isn't great at 10% off but it applies to sale items too.

Pros

- Free samples, easy-going work culture, small staff discount

Cons

- A lot of cattiness, inconsistent hours, typical retail cons
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Good and Bad

Liked the employees. They would rather hire more people then train the ones they have. Being on the register sucked. Hard to know where you stand with management

Pros

Free expired products

Cons

Standing all day at a register
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worst workplace culture I've ever seen. staff are wannabe mean girls clique

Was good the first 2 weeks then everyone showed their true colours. Staff members who are mostly all female act like they're still in high school and are very neglecting of new employees. poor management and zero communication skills in the workplace. hours worked are always taken away which means you are underpaid. they will set you up for failure and won't give proper training.. after hours of work an employee will claim you haven't done anything for no particular reason.
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Overworked and treated poorly

Very fast paced which is good always lots of things to do except they expect you to do 3 peoples work load and you are yelled at if you don’t finish it. Not allowed to take your breaks if you haven’t finished the job you are mid way through doing even though there’s plenty of staff that could take over or you can finish it after your break. No good for people entering into the pharmacy field you can’t ask questions without being screamed at. Very hard to learn new things as no one wants to help you without being nasty and frustrated with you. They’ll target employees bully them and bully anyone else who is nice to them. Not worth the minimum wage you will be paid.

Pros

None

Cons

Bully environment, rude staff, poor management.
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Good Workplace, bad pay

The work environment was good and the staff were lovely however, the management is poor and the pay rate is not up to standard. No weekend rates or public holiday rates.

Pros

discount

Cons

pay
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Very stressful and toxic environment

Environment is not very nice. Management only care about you if they like you. They Expect you to do everything
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Not the best place to work.

Not the greatest place to work) too negative and a stressful environment, Hopefully it's changed and management are more supportive,appreciate their staff.

Pros

Discounts, helping customers find what they need and want and building relationships

Cons

Low pay, negative environment, staff gossip
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The staff are all nice, the managers are too but theres clear favouritism and bias

The staff are all nice, the managers are too but theres clear favouritism and bias. Be prepared to be suddenly taken off the roster for a month with out explanation lol.

Pros

Free/discounted products

Cons

Management
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Priceline itself is great we are Franchise stores though and some of the franchisees run the business without care for team

To many chiefs you have Franchise bosses plus corporate bosses and conflicting information and expectations It’s very hard to be able to get clear directions when each person has a different view

Pros

Customers

Cons

Long hours lack of support
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Stressful but lots of perks and valuable experience

Great stepping stone into beauty, pharmacy or retail management.However very stressful, long hours and heavy liftingWould still recommend it though

Pros

Staff discounts, product samples, training and room for growth

Cons

Long hours, heavy lifting, stressful
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Great place to work but be prepared to learn a lot of information.

Priceline has been excellent to work for.They are highly focused on staff wellbeing and safety. They are passionate about providing a great experience for customers. However, there is a lot of products and information to learn, and I had no training on anything. I've learnt from casual conversations with other staff, but no specified training on skincare/makeup/other and nothing on the brands we sell. Customers expect staff to have a lot of knowledge and as a new staff member with no training, it's very hard.

Pros

Nice xmas gift, Great co workers, Great management

Cons

Staff only get 10% discount which is the lowest I have ever experienced in retail, Expected to have product knowledge with no training
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Lots of training of products provided and management are willing to teach if you ask

Loads of training for products available. Company reps come visit to do mini trainings and offer samples to try. Management and higher do seem genuinely concerned about their employees, and have a good relationship with unions.

Pros

samples of products to try
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The staff were nasty to each other all the time??????

Didn't like working there staff all ganged up on who they didn't like & were rude to the customer without the customer you have know job I use to say they hated me for that cause I was friendly did a good job I was the one that got fired like any work place they hate the one that works hard put you done cause you do a good job wouldn't recommend working there as they are a culture of negative horrible people work in Brisbane City store hated it but of cause needed money so stayed till I got sacked for doing a good job

Pros

Nothing

Cons

Nothing
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Fast paced, lovely girls on floor but…..

Lovely customers and girls on the floor are lovely to work with but you are just a number. Under paid for what you do. White coats and dispensary are always treated differently to the other staff. To much work with to short of time to complete. Unrealistic KPIs. Management try their best but owners do not care. It used to be a family first company but now all about the profits. Not paid for time you actually worked only rostered hours.

Cons

Under paid
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terrible environment wouldnt recoment working here to anyone

a typical day at work was getting talked about badly by other co workers, boss/manager treating staff awfully, nothing to do all day, no training, high expectations and 0 reward for when you complete a 'job' properly. management so bad in desperate need of an update of management style and way of operation.

Pros

got to leave at the end of the day

Cons

everything
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Overall rating

Based on 320 reviews

Ratings by category

3.7 out of 5 stars for Work/Life Balance
3.3 out of 5 stars for Salary/Benefits
3.4 out of 5 stars for Job Security/Advancement
3.3 out of 5 stars for Management
3.6 out of 5 stars for Culture

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