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PROBE CX Careers and Employment

About the company

  • CEO
    Andrew Hume
    approve of Andrew Hume's performance
  • Company size
    more than 10,000
  • Revenue
    $140m to $700m (AUD)
  • Industry
    Human Resources & Staffing
  • Headquarters
    Australia, New Zealand, T...
  • Link
    PROBE CX website
Learn more


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Customer Service Representative

13 jobs


Salary estimated from 58 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 191 reviews and is evolving.



Inbound Customer Service in Gold Coast QLD
on 14 January 2023
Your just expected to sit on the phone and take the abuse your not allowed to do anything the management I experienced were horrible
Management are rude, training staff were heard speaking badly about my training group and they say flexible hours but that's only if ur able to swap shifts otherwise your expected to work and the shifts rotate, so one week you work 7-3pm then 9-5pm then 3-10pm.
CSS in Remote
on 19 January 2023
Inadequate training, and no support.
The training was inadequate, and no support was given. Management expectations were high (KPI's) and the wage was exceptionally low. The worst place I have ever worked.
Customer Service Team Member in Melbourne VIC
on 1 December 2022
If you need a job, chances are you will be hired, just don't expect great pay or culture
Probe are always hiring because they do not look for quality staff, management is unrealistic and unorganised and expectations will change on a daily basis.
Customer Service Representative in Melbourne VIC
on 26 November 2022
Not too much fun to work with
Boring people always giving feedbacks snd nagging for anything and everything. Salary is less can throw u out anytime preder6 outsiders more than people working from your own c ompany
Customer Solutions Specialist in Springfield QLD
on 15 November 2022
Soul Crushing
Lack of any advancement opportunities, lack of any proper training, toxic workplace culture instilled in the business from the top down, paid very little and expected to give your all for a company that won’t meet you halfway

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Questions and answers

People have asked 43 questions about working at PROBE CX. See the answers, explore popular topics and discover unique insights from PROBE CX employees.

See questions about:

  • Benefits
  • Interviews
  • Working Culture
  • Working Hours
  • Working Environment
  • Work from Home
  • Hiring Process
  • Promotion
  • Salaries
  • Background Check
  • Company Future
  • Dress Code
  • Job Opportunities
  • Part Time Jobs
  • Work Life Balance

Interview insights

Insights from 248 Indeed users who have interviewed with PROBE CX within the last 5 years.

Average experience
Interview is easy
Process takes about a week

Interview Questions

Nothing important just if you have the equipment for the role

Shared on 28 April 2022

General information about you. What experience do you have? How would you handle a difficult call? Have you experience in customer service. Can you show empathy towards callers? What hours are you available? For remote work - what computer system do you have. Do you have a quiet area/home office? Do you have reasonably fast and reliable internet? Do you have a headset?

Shared on 23 December 2021

How fast do you run the hundred

Shared on 4 October 2021

Common questions about PROBE CX

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