PROBE CX

PROBE CX Employee Review

Stressful workload

Customer Service Representative (Former Employee) - WFH - 27 September 2023

Many issue's while working for Probe. Training was lack thereof and when you get thrown on to phones after 2 weeks of training, it is so overwhelming and you have to abide by strict processes and quality. Micro management but not much support, requested additional resilience training and possibly reduced hours to assist with mental stress and burn out. Both requests acknowledged but then tossed aside. I resigned.

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Customer Service Representative (Former Employee) - Western Australia - 29 November 2023

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Customer Service Specialist (Current Employee) - Springfield QLD - 24 November 2023

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