Probe Group Careers and Employment

About the company

CEO
Andrew Hume
73%
approve of Andrew Hume's performance

Company size
more than 10,000
Revenue
$140m to $700m (AUD)
Industry
Human Resources & Staffing
Headquarters
Australia, New Zealand, T...
Link
Probe Group website

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Jobs

We were not able to detect your location. You can browse through all 119 jobs Probe Group has to offer

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Customer Service

97 jobs

Sales

6 jobs

Administrative Assistance

5 jobs

Hospitality & Tourism

2 jobs

Information Design & Documentation

2 jobs

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Salaries

Salary estimated from 55 employees, users, and past and present job advertisements on Indeed.

Customer Service

Customer Service Representative

$23.81 per hour

Call Centre Representative

$29.89 per hour

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Rating overview

Rating is calculated based on 157 reviews and is evolving.

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Reviews

Customer Solutions Specialist in Wollongong NSW

on 9 August 2022

Enjoy wasting your life

If you want to stare at your desk, get talked at and hit copy and paste for 8 hours all while being paid minimum wage then this is the job for you. :)

Customer Service Officer in West Perth WA

on 22 July 2022

Great People; Management Not So Good

I love the people I work with, the pay is despicable, really find the job stressful, hours can be frustrating, cost of parking prohibiting, and the job culture is not conducive to long term employment.

Customer Service in Richmond VIC

on 8 July 2022

Not enough training

We are not given enough training to do the high intensity call centre job we are required to do. No tea milk or coffee offered in the break room either

Call Centre Operator in Caulfield VIC

on 2 July 2022

No one is indispensable.

The company doesn’t value its employees. Many employees leave because they are not compensated well. There’s too much politics going on. Employees have to beg to get an increase even when they haven’t had a raise for more than 2 years. And when you do ask, there’s no guarantee that you’ll get it . The company doesn’t value loyalty. Good employees leave because of very little pay and the company let’s go without even offering a raise. The company prefers a big turnover to retaining valuable employees.

Customer Service Specialist in Perth WA

on 27 June 2022

Helps up your Customer Service skills

Work was stressful not gonna lie, I was constantly on the look out to be fired for not doing my job correctly or doing something wrong that may cause for termination. But that may just be me... Team leaders and peer support was very good, though there is a long wait due to lots of other workers needing help which is fair enough. Overall the people there are very supportive, I had fun getting to know my team. Shifts are very structured, you have a blueprint to follow in your daily work to help solve and answer customer questions.

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Questions and answers

People have asked 34 questions about working at Probe Group. See the answers, explore popular topics and discover unique insights from Probe Group employees.

Can you work remotely at Probe Group?

What is the annual leave policy like at Probe Group? How many days of annual leave do you get per year?

What would you suggest Probe Group management do to prevent employees from leaving?

What interview questions do they ask at Probe Group?

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What is the interview process like at Probe Group?

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Interview insights

Insights from 225 Indeed users who have interviewed with Probe Group within the last 5 years.

Average experience

Interview is easy

Process takes about a week

Interview Questions

Nothing important just if you have the equipment for the role

Shared on 28 April 2022

General information about you. What experience do you have? How would you handle a difficult call? Have you experience in customer service. Can you show empathy towards callers? What hours are you available? For remote work - what computer system do you have. Do you have a quiet area/home office? Do you have reasonably fast and reliable internet? Do you have a headset?

Shared on 23 December 2021

How fast do you run the hundred

Shared on 4 October 2021

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