Programmed Health Professionals
4.2 out of 5 stars.
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21: Programmed Health Professionals Employee Reviews

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Australia21 reviews

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4.2Work–Life Balance
4.0Pay & Benefits
3.7Job Security & Advancement
4.0Management
4.1Culture

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Found 21 reviews matching the searchSee all 22 reviews

Great place to work for flexibility

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Great and supportive management team with ability to be flexible with working hours. Perfect job for support workers that need to have flexible work/life balance

Pros

Flexible working hours, friendly managers

Cons

Casual role, no job security
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Extremely unprofessional and unorganised

Extremely unprofessional, higher management have no idea what they are doing. No support for field staff just unrealistic expectations. Majority is domestic cleaning. Lots of driving. Ridiculous turn over in staff. Excessive paperwork to do as they are so far behind where it should be done on a app. You have no idea when you start or finish or where your working until late afternoon the day before. Customers extremely disappointed with services due to changes or no shows. I wouldn't recommend working for them or getting any services provided by then to my worst enemy.

Pros

Beautiful clients

Cons

Long days, lots of cleaning, rubbish management
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Lovely clients but management useless

Beautiful clients but management have no idea what they are doing. Lots of un necessary paperwork way behind in technology where handover should be on an app. Higher management have their heads up their backsides

Pros

Bad from first service through to last service even if you have a gap

Cons

Paperwork, alot of cleaning, high management have no idea
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Productive supportive workplace

I have been a support worker for 8 years worked for several companies in this 8 years, an by far programmed health professions was the best. from management to clients was an absolute pleasure to work for.I absolutely treasure the experience and wish I never had to leave though unfortunately I relocated in a suburb they don't have a branch yet.

Pros

Making a difference in people's lives
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Nobody care about you there. Couldn't survive for that salary.

Not enough hours Somedays 3 hours, another day 9 hours, but more days with 4-5 hours.Clients was given to far from home always, asked many times to have clients closer to my house, but nobody listening you!Pay lower that at another companies.

Pros

Worked alone, without bosses next to you

Cons

Not enough $
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Official response from Programmed Health Professionals

14 February 2022
Thank you very much for your feedback. We pride ourselves on delivering a positive employee experience and so are concerned to hear of your frustration. We certainly would like to address any issues with you, and ask if you could please contact our team at homecare@programmed.com.au or phone 13 10 95 and select option 2.

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Good place to work

Very Much understanding management. I always got the shift I want and that's credit to them. If you need very flexible care, joint this company and you will not get disappointed.

Pros

Well organised campony

Cons

Good offering hours but hours depends on your availability.
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You know your timetable, and pay process is very efficient

I am a bit disappointed that my weekly hours, considering Covid, have dropped to only 10hours. I'd like to work at least double that, but that is not a fault of Programmed. Some clients broke their hips or passed away...beyond Programmed's control. Great system that you get a text 2pm each afternoon reminds you of the shifts for the next day. The pay rate is very fair, and my 4 hours weekend work really helps pay the rent. I have meant some amazing clients that have inspired me with their positive attitude, and life-long ambitions.

Pros

Excellent timetable/record-keeping.

Cons

I wish I could be allocated some more hours.
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Official response from Programmed Health Professionals

1 September 2021
Thank you for taking the time to provide your review.Unfortunately, it's hard to predict what services our clients will request during these challenging times. We are hopeful clients will be booking additional shifts as more of the population becomes vaccinated, and our clients feel comfortable heading into the community. Please ensure you provide the team with your most up-to-date availability to ensure you are contacted for relevant shifts.

Great place to work

Good management team! The office staff very friendly Co staff, very friendly Great place to work Shifts available but too long hours Active nights preferably.
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Productive, enjoyed working with Programmed Health Professionals staff members

It was competitive, I really liked working here because it was very professional, the way of talking with each other, their communications, their time management was really nice. I appreciate their efforts to give shifts to all the workers who joined this agency.
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RN Skills enhance every time: different hospitals, different wards, different shifts with different specialties

Being an RN working with nursing agency PHP, number of hours worked depends on the available shifts as requested by hospitals or any health facilities contracted with the agency.
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productive

flexible at work shift and good payment sale and friendly co-workers. I have learned how to provide care in systematic way and ;learned about different types of culture value..
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It was a very good place to work

I really enjoyed work for this company. The best part was having contact with patients, talking to them and listening to them. I learned how to manage my time well.
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Excellent Service and Support

Flexible schedules for staff's, very helpful and supported each person. Advanced roster for you to plan ahead. Variety of jobs so you can mix it up
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Flexible and fun loving work

I have been with Programmed Health Professionals for more than 10 years. I love to work with them. I have worked in different areas through them in Age care facilities, Community service, Disability, Mental Health, Brain injury. Recently, I have upgraded my qualification with Acute care. I am really happy to work for them to have a lot of experience in different areas.
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Productive and enjoyable work environment.

Productive and enjoyable work environment, flexible to one's availability and great exposure to the health sector and community. Encourages engagement with the public and challenges personal and professional development.

Pros

Flexible to your availabilty.

Cons

Not entirely secured with shift work.
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got a variety of work places

I learned a lot of different things in a lot of different hospitals. It is really nice to work with people here. The management of the hospitals varies accordingly. The workplace culture is multicultural and respects everybody. The hardest part of the job is adjusting to the place and people you're working with. The most enjoyable is meeting people and establishing rapport with everybody.

Pros

different people to meet everyday

Cons

sometimes not easy
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Flexible work place, provides free training.

Great place to work as you can be your own boss in regards to hours and days you prefer. An excellent way to work in different hospitals and health care settings. Opportunities to travel.

Pros

Free training sessions available

Cons

Quiet times of the year.
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Agency

As far as agencies go, this is a friendly and professional organisation who value their employees. Your calls and enquiries are always answered and any issues with illness covered.

Pros

Flexibility
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Every shift is different

I work night shifts with Programmed as I was studying Bachelor of Science and found it enabled me to have that worklife and study balance. No shift is ever the same. You never know what ward you are working on until you arrive at the hopital and that's what I love about the job. I have gained an array of skillssince working as a NA and believe this will benefit me in my future endevours.
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Productive company

Very understanding, caring and offer lots of flexibility and opportunity for knowledge and experiences.Staff members are very professionals.
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professional, supportive empoloyment agency

A leading Industry experienced employer that strives to place employees in suitable, geographically convenient locations in line with employees expectations and skill sets.
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Overall rating

Based on 22 reviews

Ratings by category

4.2 out of 5 stars for Work/Life Balance
4.0 out of 5 stars for Salary/Benefits
3.7 out of 5 stars for Job Security/Advancement
4.0 out of 5 stars for Management
4.1 out of 5 stars for Culture

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