Public Outreach
3.7 out of 5 stars.
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Public Outreach Careers and Employment

About the company

  • CEO
    Kate Graham
    approve of Kate Graham's performance
  • Industry
    Non-profit & NGO
  • Headquarters
    Level 1, 363 King Street West Melbourne Melbourne 3003 Victoria
  • Link
    Public Outreach website
Learn more


Salary estimated from 290 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 25 reviews and is evolving.



Fundraiser in Sydney NSW
on 23 March 2022
Being a fundraiser is challenging, yet a rewarding role. You must be resilient, as the job can get to you. Getting your KPIs can be stressful, if you don’t get them then you go on revaluation or let go, so no job security, but the support is always there, and it is up to you to use it. They harp on a bit much about following there script, perfect pillars, rapport, call backs and objection handling. The best part of the job, is knowing the good your doing in the world. For me getting kids sponsored, and looking after our return soldiers was gratifying. You get a salary and on top of that bonuses when you have reached over your KPIs. A lot of young adults are employed within this company and not many seniors like myself, but I formed some amazing friendships that I will keep for life. The rewards and bonuses don’t always get to you, unless you keep reminding upper management. They play loads of games along the way. But all in all a great place to work. I only left due to on going health issues.
Charity Fundraiser in Sydney NSW
on 3 February 2022
Awesome Pace, Team & Skill Development!
Everyday I come into work I know that I am creating positive change somewhere in the world. We are not necessarily the ones on the ground saving lives or dedicating our time to help others but we are on the phones everyday connecting those who are needing help with long time donors! Coming from a retail background, this feels WAY more rewarding and tested me beyond my limits which I've always loved.This place is a challenge and isn't for the faint hearted. It tests you and will bring you some of the most important conversations you've ever had!
Fundraiser in Remote
on 21 December 2021
If I could write no stars I would, public outreach has a great team leader team however the management and work “culture” is nothing but toxic.
If you want to work a job where you will be threatened every day that you’re going to loose your job then this is for you. Public outreach has the highest turn over of staff ever seen they hire around 15 people a week give or take then within 2 weeks only 3 are left. You are treat like a full timer on causal advantages no annual leave or sick leave if you take time off you are expected to work back or you work your Saturday even though you are CASUAL. The pay is decent but not worth the stress and damage it will do to your mental health. No job stability they hire and fire.
Contact Centre Representative in Melbourne VIC
on 27 February 2020
Really fun work enviornment
Working at public outreach was an amazing experience! You get to chat to people all day while making a difference to charity. In the morning and after each break you get to play energisers which is really fun and everyone that works there is lovely so you make so many friends! You have got targets to meet weekly but they are definitely achievable. Managers are team leaders are supportive and offer advice to get you there. On Fridays, there are beers in the office after work and they have pizza lunches or a BBQ often too! I can not recommend this place to work for enough!!
Call Centre Representative in Melbourne VIC
on 7 November 2019
Very Stressful, but great bonus
Very high turnover of staff, hiring around 10 people every week and losing heaps as well. Very repetitive and mentally exhausting job. Strict on taking any sick days, even had a colleague get told she shouldn't be taking days off for her mental health and quote "why can't you take anti-depressants to fix the problem?". Zero job security, I would be smashing targets all week and then have one average day and be threatened with losing my job. Also, you get paid $26.50 plus bonus, which is great but not what the ad says. The calls are very cold, only certain charities will have you calling warm calls or members. Most of my calls were from people who signed up to win a free iPhone and didn't read the terms and conditions. It's also casual loading, so you're working full-time but don't get any paid sick leave or holiday pay. They have a staff kitchen which is meant to get cleaned but hasn't since I started. Had rubbish everywhere, dirty dishes and mould in the fridge. The other employees are great, but I would only recommend this job if you want something short term.

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Questions and answers

People have asked 11 questions about working at Public Outreach. See the answers, explore popular topics and discover unique insights from Public Outreach employees.

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Interview insights

Insights from 16 Indeed users who have interviewed with Public Outreach within the last 5 years.

Favourable experience
Interview is easy
Process takes about a day or two

Interview Questions

All kinds - They want to see how good your rapport is.

Shared on 23 March 2022

Common questions about Public Outreach

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