Public Transport Victoria
3.4 out of 5 stars.
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Public Transport Victoria Careers and Employment

About the company

  • Headquarters
    Melbourne, Victoria, Aust...
  • Link
    Public Transport Victoria website
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Salary estimated from 116 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 11 reviews and is evolving.



Customer Service Representative in Melbourne VIC
on 1 May 2020
Nice working environment
1. Inbound calls, strong ethics in customer service. Work culture is pretty easy going. Management is very helpful. Overall work experience is beautiful.
Senior Asset Management in Melbourne VIC
on 30 November 2019
Terrible place to work, restructure every half a year
Inexperience management with bad communications and no skills, bad coworkers that does not like to collaborate, no direction and no certainty with future, very hard to work with this organisation, did I also mention they restructure every 6 months?
Customer service in Melbourne VIC
on 31 October 2019
Dont work here
they believe 12hrs a weeks is enough to live off. You've been with the company for 5yrs miss out on 3 promotions is a joke & train the brand new staff
Business Analyst in Docklands VIC
on 13 May 2019
A good public sector company to work for
Excellent life/work balance policies. Middle Mangement needs to lift their game a bit. People working there are mostly friendly. Skills upgrades and further learnings are available to staff
Call Centre Agent in Melbourne VIC
on 20 May 2018
Minimal down time, low income.
I have worked at PTV for a short period but within that time I have come to the realisation that majority of PTV's call centre process' could be simplified in order to make their agents job less stressful as well as it would benefit the customer. There is a massive lack of communication in the office in oder for improvement. I have tried to express this to management yet they have just shut me down and told me its a Government funded campaign and that they don't care. I was shook when I was told this. It does not surprise me that there is such a large turn over. Besides all the negative aspects, this job seems to be more suitable for strong minded people that can cop abuse from customers on the chin and can also be good for people whom are studying as they are quite flexible with hours.

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Questions and answers

People have asked 3 questions about working at Public Transport Victoria. See the answers, explore popular topics and discover unique insights from Public Transport Victoria employees.

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Interview insights

Insights from 8 Indeed users who have interviewed with Public Transport Victoria within the last 5 years.

Average experience
Interview is average
Process takes about a week

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