Qantas Employee Reviews

loved it so much, best job i have ever been to. Training was hard but very well worth it in the end. Took about a month between training and getting the job to be able to fly.

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Traumatising onboarding and training

Flight Attendant (Current Employee) - Sydney NSW - 8 June 2023

After I was told I got the job, I was so ecstatic. I quit my job to get all the required certifications (this is NOT cheap). Then they kept telling me that my training is delayed due to limited space and too many new hires. I waited 4 months to finally start. Once I started, my peers dropped off like flies- you need to pass above 80% in theory exams. If you get less than 80% then they sack you. The company has no remorse firing anyone who doesn’t succeed off the get-go since it’s within probation and they can always hire more. The company does not care about us and we are just replaceable numbers to them. Plus they have the audacity to expect so much only to pay us 47k. This is the worst company I’ve ever worked for, I have never felt so worthless in my life.

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They treat new employees like we’re disposable

Cabin Crew (Current Employee) - Sydney NSW - 8 June 2023

Qantas’ hiring strategy is quantity > quality. They over-hire with the expectation to let people go during probation. They watch over you like a hawk during training. You need to get above 80% in written, in-person exams and if you don’t - you get disciplinary warnings. If you “fail” (<80) two or more they basically fire you because they have an unlimited pool of new employees. They are hiring so many people that there is a backed up waiting list for training. So even if you “get the job” you might not be able to start for up to 1 year. The whole experience was physically and mentally traumatising.

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Used to be good

Crew Member (Current Employee) - Qld - 30 May 2023

It’s all changed since COVID. Pay is worse and management comes down hard on you for the smallest little things. Not a great culture. Hope they can fix it.

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Fast paced

Lounge Runner (Current Employee) - Melbourne VIC - 8 May 2023

Very fast paced work environment. If you work mornings your day can start as early as 4:30 and finish around 12:30-1pm. Management can be abit of work but everyone else that I work with have been generally really lovely and we stick together and help each other out. The hardest part is definitely the long hours, just make sure you have a good pair of shoes as your feet will kill you by the end of the shift if you don’t!

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sink or swim attitude

February2020 International Flight Attendant (Former Employee) - Sydney NSW - 30 April 2023

spend a lot of time and money before you even start.Lots of hoops to jump through.It's a real struggle and so many test and training is really intense.Very stressful.

Pros

free travel

Cons

Long hours

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Amazing job

Airline service operator level 4 (Former Employee) - Melbourne Tullamarine airport - 9 April 2023

The work out on RAMP was amazing no matter what the climate was or the time of day, However the company never ever has its employees at heart always squeezing more oug of each employee for less

Pros

Staff travel and amazing environment to work in

Cons

Company as a whole dontbcare about their employees

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Long haul

Flight Attendant (Former Employee) - Sydney NSW - 5 April 2023

I joined when they had long haul now its ultra long haul and i just couldnt do it any more. Managers are thin on the ground and seem too focussed on disciplinaries

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Xd

Truck Driver (Former Employee) - Melbourne VIC - 30 March 2023

Great Work-life Balance, fast paced with many challenging projects. Every day was different, it was most enjoyable to see the developed products in the hands of the customer.

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Extremely under resourced good benefits if you ever make it on a flight

Manager (Current Employee) - Mascot NSW - 13 March 2023

Due to Covid, the company is highly under resourced which leads to long workdays days and a reduced life balance. The flight benefits are good but not as high as expected, you might pay less if you have a good travel agent than if you use the “benefits “. A “new” employee it not likely to get on a flight as employees who worked at Qantas for longer will beat out new employees. It doesn’t matter how early you book a flight, the employment years count. You won’t get on a plane on school holidays or public holidays. The salary is not high, I thought that’s ok because of the flight benefits but it’s unfortunately not, as the benefits aren’t great. I can’t afford to use the flight benefit more than once or twice a year because it’s still too expensive and I actually planned to do lots of small trips.

Pros

Flight discounts

Cons

Highly under resourced

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Jobs at Qantas

See more jobs

Ground Crew/Ramp Agent - Sydney Airport

Sydney NSW

30+ days ago

Customer Service Agent | Perth

Perth WA

11 days ago

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Sydney NSW

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Customer Service Agent

Qantas Best safe Airlines for passengers

Qantas (Former Employee) - Melbourne VIC - 12 March 2023

I used to work in Qantas since 2016 to 2020.It was amazing place to work with multi cultural people and environment was good for employee and facilities was amazing for promotion and improvement .

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Toxic work culture

Long haul Flight Attendant (Current Employee) - Sydney NSW - 3 February 2023

This company thrives on a culture of fear and intimidation, believing that there is always another person to fill your shoes and they are all too happy to point you towards the door. The work involves long hours, constant time changes, rigorous emergency training and compliance, as well as the usual highs and lows of dealing with the public who are becoming increasingly more demanding

Pros

Travel; work colleague comerardery.

Cons

Impossible to achieve a work/life balance, culture of dobbing and back stabbing, cumulative jetlag and fatigue.

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Not fun at all.

Air freight Officer (Former Employee) - Sydney NSW - 5 January 2023

Very stressful from the start.Very dangerous environment. Unfair hours and nil facilities to have a break.No support from the management.Access to the workplace is very hard.

Pros

Discount tickets.

Cons

No time for any fun.

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Ups and downs

CSA (Former Employee) - Sydney NSW - 13 December 2022

Mostly enjoyable due to colleagues. A lot of standing required and marshalling of aircraft. Most staff want to provide excellent customer service however hands are tied. In saying that, a lot of rude horrible pax but the decent ones do make up for it. Staff travel ok but not what it used to be. Have to work weekends and penalty shifts to get a decent wage. Mostly enjoyed it at the time but would not go back to it now.

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Difficult work culture

Aircraft Cleaner (Former Employee) - Brisbane QLD - 6 December 2022

The work itself isn't hard. You don't take any of your work home. The job it self and the given tasks aren't stressful. Its the management and politics that messes with you.

Pros

Colleagues

Cons

Political, Power tripping and strict WHS

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It used to be great

Customer Service Attendant (Former Employee) - Brisbane QLD - 28 November 2022

I was with the company for 26 yrs until Covid I do miss all my friends that I worked with, however things change. Expectations are high and I gave it my all.

Pros

Pay, staff travel, good group of friends

Cons

Some management, rest periods, often tired.

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relaxed work environment

Customer Service (Former Employee) - Sydney NSW - 10 September 2022

Had no experience in the aviation industry but the training program at the beginning was really helpful. worked with a great team. good experience. Salary was not the greatest but did have some staff travel discount for myself and the family

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Low crew morale, poor management, good benefits

Cabin Crew (Current Employee) - Sydney NSW - 4 September 2022

The crew culture is very underwhelming...everyone hates the company and management. Morale is very very low. Very long hours and tiring work. Layovers are getting shorter and homerest is insufficient. Poor work like balance. Good benefits like staff travel.

Pros

Staff travel, see the world

Cons

Long hours, crew culture, short rest periods

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Very intense and fast paced workplace

Airline Service Operator (Former Employee) - Brisbane QLD - 19 August 2022

Very fast-paced workplace. Intense and repetitive heavy lifting is involved. Safety is a high priority with a focus on risk assessments & employee awareness. In-house training with heavy machinery and equipment but unfortunately licenses are not transferrable if you leave and find employment elsewhere. Full training is done every 2 years. Flexible working hours.

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Toxic

Leading Hand Ramp Services (Former Employee) - Brisbane QLD - 2 August 2022

You will need steel plated shirts to work in this company. Too many back stabbers, who just want to try and climb a ladder that leads nowhere.It used to be a great work place, when everyone cared. Now, nobody gives a hoot.

Pros

Working with great mates

Cons

Corporate

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Fast paced but very helpful environment

material handler and catering assistant (Former Employee) - Tullamarine VIC - 26 July 2022

Very few chances for promotion, hard fast paced environment. 15 min break means 15,not one second on top. Flight passenger counting always changes. Alcohol or drug test is done on sight randomly.

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