4.0 out of 5 stars.
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Qantas Employee Review

Ups and downs

Mostly enjoyable due to colleagues. A lot of standing required and marshalling of aircraft. Most staff want to provide excellent customer service however hands are tied. In saying that, a lot of rude horrible pax but the decent ones do make up for it. Staff travel ok but not what it used to be. Have to work weekends and penalty shifts to get a decent wage. Mostly enjoyed it at the time but would not go back to it now.
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Same role

Best job I have ever had, a great experience, yet missed so much family life, hard to reintegrate into different work environments.

What is the best part of working at the company?Operational staff and associated stakeholdersWhat is the most stressful part about working at the company?Managing crew expectations and different EBA's entitlementsWhat is the work environment and culture like at the company?Good working environment, loyal operational staffWhat is a typical day like for you at the company?- long days on duty and multiple days away from home- only Shiftwork duties- long hours on your feed- safety and customer service
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Same role

Staff travel and mateship.

Leadership from my Managers in the area I worked under was what I strived to achieve for myself. Colleagues were the best part of your working day. Staff Travel benefits were good, but as the years have gone on, it’s not what it used to be. Salary was good for my job title.The operational side of being part of an airport team, is an adrenaline rush.


Staff travel


Not enough work/life/balance
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Same location

Very toxic environment

Loved my actual work but a very toxic environment to work very long hours not much family life very hard to get holidays approved.Management not very helpful.Made some good friends but you have to watch your back.


Long hours
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Overall rating

Based on 519 reviews

Ratings by category

3.8 out of 5 stars for Work/Life Balance
3.9 out of 5 stars for Salary/Benefits
3.6 out of 5 stars for Job Security/Advancement
3.5 out of 5 stars for Management
3.8 out of 5 stars for Culture

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