Qantas Employee Reviews
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Fun workplace but can get crazy
Freight Handler (Former Employee) - Mascot NSW - 3 December 2023
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The most useful review selected by IndeedWhat is the best part of working at the company?Lots of perks received for working with the company, hood nameWhat is the most stressful part about working at the company?Management can be a bit overbearing at times and some of the older staff may be seen to hold resentments about newer staff coming inWhat is the work environment and culture like at the company?Work colleagues are awesome and environment is not too bad eitherWhat is a typical day like for you at the company?Long hours, arduous and sometimes monotonous work but outdoors
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Not a good place to work
Ground Operations all rounder (Former Employee) - Brisbane QLD - 7 November 2023
What is the best part of working at the company?There isn’t they treat you like a number and that’s all I have worked all over the world and Australian jobs are the worst companies to join They forget with out the Employees that do the work they are out off business and get ridiculous labor higher Companies out off the job sector. What is the most stressful part about working at the company?There is none its upside down Xmas treeWhat is the work environment and culture like at the company?Qantas has no idea how to run A business What is a typical day like for you at the company?Definitely Depressing Job they have wrong people in management work with staff not it’s them and we are Mangers
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Qantas insights
What people like
- Clear sense of purpose
- Feeling of personal appreciation
- Ability to learn new things
Areas for improvement
- Fair pay for job
- Overall satisfaction
- Time and location flexibility
Satisfying feedback after passing on my experience
Simulator Instructor A380 (Former Employee) - Sydney NSW - 2 November 2023
What is the best part of working at the company?Working in an aviation environment What is the most stressful part about working at the company?Travel to Sydney from Hunter ValleyWhat is the work environment and culture like at the company?Good environment with high flying standardsWhat is a typical day like for you at the company?Rewarding after receiving positive feedback
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NZ based Jetconnect crew - LOVED it :)
Cabin Crew (Former Employee) - Sydney NSW - 23 October 2023
Such a fun place to work, I was working for NZ based Qantas as a short haul flight attendant and the staff were always amazing and accommodating for me when I was sick/needed to swap trips.
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productive
Flight Attendant (Former Employee) - Brisbane QLD - 15 October 2023
very nice people on the planes, night management, and friendly people, productive environments and nice spaces to relax, nice accommodation when we are staying the night at different countries.
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Worked way to hard and took job to seriously for a company that just illegally laid off staff
Baggage handling tug driver (Former Employee) - Brisbane QLD - 7 October 2023
What is the best part of working at the company?The ground handling staff I worked with l. What is the most stressful part about working at the company?Toxic bad management worked its way from the top down. What is the work environment and culture like at the company?Was great when I work there but apparently it is pretty bad there now. What is a typical day like for you at the company?Do 8 hours of work in 6 hours and basically paid for 3 hours.
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Great back in the day
Customer Service (Former Employee) - Sydney NSW - 2 October 2023
Great colleagues and a fantastic job back in the day. Shift work was exhausting but that is part of the job. Sad to hear about how things have changed.
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Very toxic environment
Ground service (Former Employee) - Sydney NSW - 19 September 2023
Loved my actual work but a very toxic environment to work very long hours not much family life very hard to get holidays approved.Management not very helpful.Made some good friends but you have to watch your back.
Cons
Long hours
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Yes place to work in
Qantas Freight (Current Employee) - Sydney NSW - 1 September 2023
A Typical Day at Work:A regular day at Qantas Freight involves diligently loading and unloading planes. The pace is quick, and the emphasis is on safety and timely handling of cargo ONLY.What I Learned: Working here has taught me the intricacies of cargo handling and the importance of ensuring that freight is treated with utmost care. It’s a constant learning experience that melds physical work with understanding the logistics behind airline operations.Management:Management at Qantas Freight is generally supportive. Many of the male managers have gone above and beyond to ensure our needs are met and that we're set up for success.Workplace Culture: The team culture at Qantas Freight is one of its standout features. Colleagues are approachable and friendly, which makes for a positive work atmosphere. The environment promotes collaboration, respect, and teamwork.The Hardest Part of the Job:Nature has its way of challenging us, especially during the rainy days. Ensuring we remain dry while efficiently managing cargo becomes an added task, but it's an integral part of the outdoor job.The Most Enjoyable Part of the Job:The benefits at Qantas Freight are truly commendable. The staff travel discounts are a significant perk, allowing us to explore the world at more affordable rates. Conclusion:Qantas Freight is an exceptional place to work, underpinned by a supportive management, a friendly team, and enviable benefits. Whether you're passionate about aviation or logistics, this is a workplace where you can truly thrive.
Pros
Perks
Cons
Weather Challenges
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Fun place to work.
Ramp Agent (Current Employee) - Perth WA - 22 August 2023
Great team to work with. Pay is below average for work performed but is permanent part time so ok. Great if you studying part time or have some other work. Weather can be harsh on the tarmac. You get full entitlements and Qantas staff travel on top.
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Jobs at Qantas
Best job I have ever had, a great experience, yet missed so much family life, hard to reintegrate into different work environments.
Customer Service (Former Employee) - Melbourne VIC - 14 August 2023
What is the best part of working at the company?Operational staff and associated stakeholdersWhat is the most stressful part about working at the company?Managing crew expectations and different EBA's entitlementsWhat is the work environment and culture like at the company?Good working environment, loyal operational staffWhat is a typical day like for you at the company?- long days on duty and multiple days away from home- only Shiftwork duties- long hours on your feed- safety and customer service
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Staff travel and mateship.
Customer Service (Former Employee) - Melbourne VIC - 3 July 2023
Leadership from my Managers in the area I worked under was what I strived to achieve for myself. Colleagues were the best part of your working day. Staff Travel benefits were good, but as the years have gone on, it’s not what it used to be. Salary was good for my job title.The operational side of being part of an airport team, is an adrenaline rush.
Pros
Staff travel
Cons
Not enough work/life/balance
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Caring, Inclusive, Modern and Employee Focused
International Flight Attendant (Current Employee) - Sydney NSW - 17 June 2023
I've only been employed for 1 month but since commencement they have been nothing short of amazing in the sense that they have always accommodated new employees needs. I had an injury 2 weeks into my training and my manager bent over backwards to find me a place in another class once I was fit to recommence. The company portal is extremely informative and they make you feel like a member of the family. The head office building in Sydney where the training is held is incredible, it almost feels like its own small city, because everything is provided, cafes and eateries in the Qantas building. They also encourage staff to level up by providing training in all facets of the business, so that we can move up in the company such as into corporate once we are qualified. I love Qantas, best company I've ever worked for.
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Traumatising onboarding and training
Flight Attendant (Current Employee) - Sydney NSW - 8 June 2023
After I was told I got the job, I was so ecstatic. I quit my job to get all the required certifications (this is NOT cheap). Then they kept telling me that my training is delayed due to limited space and too many new hires. I waited 4 months to finally start. Once I started, my peers dropped off like flies- you need to pass above 80% in theory exams. If you get less than 80% then they sack you. The company has no remorse firing anyone who doesn’t succeed off the get-go since it’s within probation and they can always hire more. The company does not care about us and we are just replaceable numbers to them. Plus they have the audacity to expect so much only to pay us 47k. This is the worst company I’ve ever worked for, I have never felt so worthless in my life.
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They treat new employees like we’re disposable
Cabin Crew (Current Employee) - Sydney NSW - 8 June 2023
Qantas’ hiring strategy is quantity > quality. They over-hire with the expectation to let people go during probation. They watch over you like a hawk during training. You need to get above 80% in written, in-person exams and if you don’t - you get disciplinary warnings. If you “fail” (<80) two or more they basically fire you because they have an unlimited pool of new employees. They are hiring so many people that there is a backed up waiting list for training. So even if you “get the job” you might not be able to start for up to 1 year. The whole experience was physically and mentally traumatising.
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Used to be good
Crew Member (Current Employee) - Qld - 30 May 2023
It’s all changed since COVID. Pay is worse and management comes down hard on you for the smallest little things. Not a great culture. Hope they can fix it.
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Fun workplace
Flight Attendant (Former Employee) - Sydney NSW - 9 May 2023
loved it so much, best job i have ever been to. Training was hard but very well worth it in the end. Took about a month between training and getting the job to be able to fly.
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Fast paced
Lounge Runner (Current Employee) - Melbourne VIC - 8 May 2023
Very fast paced work environment. If you work mornings your day can start as early as 4:30 and finish around 12:30-1pm. Management can be abit of work but everyone else that I work with have been generally really lovely and we stick together and help each other out. The hardest part is definitely the long hours, just make sure you have a good pair of shoes as your feet will kill you by the end of the shift if you don’t!
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sink or swim attitude
February2020 International Flight Attendant (Former Employee) - Sydney NSW - 30 April 2023
spend a lot of time and money before you even start.Lots of hoops to jump through.It's a real struggle and so many test and training is really intense.Very stressful.
Pros
free travel
Cons
Long hours
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Amazing job
Airline service operator level 4 (Former Employee) - Melbourne Tullamarine airport - 9 April 2023
The work out on RAMP was amazing no matter what the climate was or the time of day, However the company never ever has its employees at heart always squeezing more oug of each employee for less
Pros
Staff travel and amazing environment to work in
Cons
Company as a whole dontbcare about their employees
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Long haul
Flight Attendant (Former Employee) - Sydney NSW - 5 April 2023
I joined when they had long haul now its ultra long haul and i just couldnt do it any more. Managers are thin on the ground and seem too focussed on disciplinaries
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Ask a question about working or interviewing at Qantas. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
3.8 out of 5 stars for Work/Life Balance
3.9 out of 5 stars for Salary/Benefits
3.6 out of 5 stars for Job Security/Advancement
3.5 out of 5 stars for Management
3.8 out of 5 stars for Culture
Questions about Qantas
- What should you wear to an interview at Qantas?18 people answered
- If you were to leave Qantas, what would be the reason?13 people answered
- How should you prepare for an interview at Qantas?9 people answered
- What would you suggest Qantas management do to prevent employees from leaving?9 people answered
- How often do you get a raise at Qantas?3 people answered
- How do you feel about going to work each day at Qantas?3 people answered
- What are some tips in doing well in an interview without failing all the time.3 people answered
- I have a 5 minute digital interview for a cabin crew position. What kind of questions can i expect?3 people answered
- Does Qantas require a background check? What kind of background check does Qantas do?3 people answered
- If apply for a Qantas jobs as customer services in Bangkok $ 35 per year will be standard salary?3 people answered