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Qantas Employee Reviews in Melbourne VIC

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Melbourne VIC44 reviews

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3.8Work–Life Balance

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Found 44 reviews matching the searchSee all 526 reviews

Best job I have ever had, a great experience, yet missed so much family life, hard to reintegrate into different work environments.

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What is the best part of working at the company?Operational staff and associated stakeholdersWhat is the most stressful part about working at the company?Managing crew expectations and different EBA's entitlementsWhat is the work environment and culture like at the company?Good working environment, loyal operational staffWhat is a typical day like for you at the company?- long days on duty and multiple days away from home- only Shiftwork duties- long hours on your feed- safety and customer service
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Staff travel and mateship.

Leadership from my Managers in the area I worked under was what I strived to achieve for myself. Colleagues were the best part of your working day. Staff Travel benefits were good, but as the years have gone on, it’s not what it used to be. Salary was good for my job title.The operational side of being part of an airport team, is an adrenaline rush.


Staff travel


Not enough work/life/balance
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Qantas insights

Based on 8 survey responses
What people like
  • Clear sense of purpose
  • Feeling of personal appreciation
  • Ability to learn new things
Areas for improvement
  • Fair pay for job
  • Overall satisfaction
  • Time and location flexibility

Fast paced

Very fast paced work environment. If you work mornings your day can start as early as 4:30 and finish around 12:30-1pm. Management can be abit of work but everyone else that I work with have been generally really lovely and we stick together and help each other out. The hardest part is definitely the long hours, just make sure you have a good pair of shoes as your feet will kill you by the end of the shift if you don’t!
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Amazing job

The work out on RAMP was amazing no matter what the climate was or the time of day, However the company never ever has its employees at heart always squeezing more oug of each employee for less


Staff travel and amazing environment to work in


Company as a whole dontbcare about their employees
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Great Work-life Balance, fast paced with many challenging projects. Every day was different, it was most enjoyable to see the developed products in the hands of the customer.
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Qantas Best safe Airlines for passengers

I used to work in Qantas since 2016 to 2020.It was amazing place to work with multi cultural people and environment was good for employee and facilities was amazing for promotion and improvement .
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Don’t be fooled

When I tell people I work for qantas , it’s always the same reply : wow what a great company to work for! It could not be further from the truth. On paper qantas paints a perfect picture but irregular hours , incompetent wages,incompetent management and faulty machinery is just the beginning. You risk your health your quality of life for almost minimum wage, not too mention the amount of responsibility placed on your shoulders. Online course after course you show that the company actually cares but doesn’t ! Your’re just a number to the company nothing more!


Working with good people


Too many to mention
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Great Crew - Woeful Management

It is a such a shame that Qantas really is no longer the spirit of Australia. To management you are a number. Nothing more. The crew cannot be faulted. They are a fabulous melting pot of people who you will become extremely close with in a very short amount of time. Management however are ruining what was once a company you could be proud of. Using Covid as a reason to sack workers and rehire cheap labour hire, eroding in-flight product, ignoring eba's with no consequence, treating casual crew appallingly. Go into the role with your eyes open.


Staff travel if full time / part time, flexible roster and start times, no day is the same


Seniority based rostering, bids are not successful in some ports, trip swapping is next to impossible, long term health repercussions
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Exciting challenging work

Excellent time at qantas working at the airport was exciting with something always going on working with aircrafts of all different types the chance to be able to travel all over the world great super sceme long service opportunity to improve yourself within the organisation


Travel and job security


Shift work
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Fun lifestyle and unique experience

The best job I have ever had. Obviously like any job there are challenges but ultimately most people are fun and happy to be there. Working at Qantas has given me the opportunity to fly internationally as well as move to London.


travel, friends, lifestyle


waking up on the plane and serving breakfast
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productive,competitive environment

Great place to work.Meet lots of people of all walks of life. Working here for 25 years says it all. You must love customer Service. The formal process i took to be interviewed has since changed and is much quicker.
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Outgoing, versatile, hardworking, with a team player approach and excellent time manager skills.

Qantas is the largest Australian airline by fleet size working for Qantas Entails: Providing friendly . Courteous and professional customer service , Appreciate cultural diversity and be sensitive to customers special needs.
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Qantas is a fantastic place to work with excellent work balance culture.

Working for Qantas is an extremely rewarding and highly satisfying job. Having the opportunity to create rapport and connect with all different types of people, nationalities and cultures for me, is extremely rewarding. I enjoy caring for our passengers ensuring their flight is enjoyable and memorable. My number one priority is maintaining our safety standards whilst looking after our customers requirements on all levels.
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Egalitarian, friendly and professional with standards and procedures

Excellent hospitality industry. Onboard management of crew Communication link between ground services , tech crew and cabin crew and internal departments Managing onboard service, dealing with customers and become a communication link. Service recovery of customers. Solving problems on board be it i flight entertainment, setting issues, food requirement or special handling Healthy work culture, open communication , opportunity for training and up skilling . Clear career path direction . Challenges with working in different time zones . Challenges of delays , disruptions to flight schedules due to various reasons
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Great employer

Qantas is an excellent company to work for Work life balance is great Staff are great Management is excellent Benifits outstanding Salary ok Just make sure you work for Qantas and not a contractor
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Good place to work

Friendly environment, good work balance, hard to advance not much training available. Pay is too low for amount of work you do. Would have liked to have more training.


staff travel


pay is low
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Good if you're looking to mostly work on your free days

the hardest part of the job is the shift work it can mess up your sleeping pattern, management is very polite and understanding, very cruisy and easy job if you don't have other commitments such as uni, or anything that requires a lot of your spare time


Good people, good benefits, easy job


early hours, shift work, hard to balance with something such as uni
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A Great Employer

I am very pro Qantas and always enjoyed working for them, during my periods of employment I worked from the ground up and I am familiar with all aircraft types


I am accustomed to long hours
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Poorly Treated

I did enjoy working at Qantas but found that I was treated like a another number in the organisation. Hard work is not rewarded and there is no loyalty from Management.
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A motivating and supportive team focused company

Every day was different and the people you meet would enhance your day. You worked as a team to fulfil the customer service promise and ensure the customer had a great end to end customer experience.


Working with different teams every day


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I currently work as CABIN CREW and I'm so disappointed in QF. The recruitment process was exceptionally such a long wait (1 whole year of being on hold) and I finally got into the job only to realise it was totally nothing like they say it's going to be. Like I've said, there was so much constant heavy lifting, pushing, pulling and you're constantly on your feet, especially when you have the shorter flights and there's absolutely NO time for a break during your entire day at work. They make it out to be such a wonderful amazing job and honestly guys it is so far from that. When you fly so much you notice some changes in your body and it's so hard to cope with such a terribly low wage to compensate. There's also a lot of a crazy emphasis put on seniority so there's lots of people who have been working there for decades and treat you like you are young and you know absolutely nothing in the world. I don't recommend. Really had my hopes up for this job.


Crew meals


Long hours, low pay, high seniority, short rest, jet lag, fatigue, long recruitment process
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Overall rating

Based on 526 reviews

Ratings by category

3.8 out of 5 stars for Work/Life Balance
3.9 out of 5 stars for Salary/Benefits
3.6 out of 5 stars for Job Security/Advancement
3.5 out of 5 stars for Management
3.8 out of 5 stars for Culture

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  • Melbourne VIC
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