Qantas Employee Reviews for Phone Operator

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4.0
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Good place to work especially if you want to explore the world with staff travel
Airline Service Operator (Transport) (Former Employee) –  Sydney NSW29 August 2018
Good people and place to work.
Traffic getting to and from work can be a nightmare.
On the whole very little to complain about cold mornings and windy days are the worst of it.
Pros
Staff travel
Cons
Cold mornings and traffic.
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3.0
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Great team based work environment
Airside Service Operator (Current Employee) –  Brisbane Airport QLD4 April 2018
Qantas was a great place to work with when i first joined. A typical day would be using RF scanners to scan bags into various flights, and you would get assigned a belt to work on that have numerous flights going through each everyday. There is also Arrivals which is unloading of bags onto belts that lead out to the Arrivals Hall for passengers to claim their luggage. We also drive Tow Tractors to take out barrows and cans of bags out to the plane.

Hardest part of the job is the repetitiveness, but with the friendships you make it becomes an afterthought.

When i first started it was spouted as a 'land of opportunity' yet as the years went on it was clear after many attempts to progress that it wasn't the case.

The one thing that's kept me there so long is the job security. They are very lenient and sympathetic towards the workers when leave is needed or tardiness etc.

As good as Qantas has been to me, it's time for a change.
Pros
great team, job security, staff travel
Cons
No progression
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5.0
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Excellent employer
Airline service operator (Former Employee) –  Sydney NSW15 February 2018
Great company to work for. Safety is there big plus, and attitude.Work hard they will reward you. Workplace culture excellent, shift work can be an issue.Travel the best part of this job
Pros
benefits
Cons
shift work hours
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4.0
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shift work
Airline Service Operator (Former Employee) –  adelaide16 June 2015
a large company with many avenues. A big change in airline industry.Many benefits from working in the airline but also away from the family a a lot.
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5.0
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Qantas a great company to work for
Airline Service Operator (Former Employee) –  Adelaide Airport5 August 2014
Working for Qantas/Q-Catering was one of the most professional companies I have worked for.
Management, staff support, skill development and safety was second to none.
The work environment and culture was very healthy and you always had a sense of belonging to the company as apposed to it just being a workplace, which made it very enjoyable to be a part and a former employee of Qantas.
Pros
Staff Support, Work Environment, Management, Training, Staff Travel
Cons
Shift Work, very early start and some late finishes, but the pros out number the cons 10 fold
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5.0
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Great company to work for
Airline Services Operator (Former Employee) –  Melbourne31 October 2013
Excellent team environment great benefits in a busy airport
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3.0
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Great team environment
Airline Services Operator (Former Employee) –  Adelaide, SA31 October 2013
Excellent environment to work in very team oriented and time frame guided workload
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4.0
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good kitchen facilites, showeers and gym.
airline service operator (Former Employee) –  adelaide airport sa5 January 2013
start 4.30am or late afternoon, work for 9hours.
to get on with all types of people.
management try and help in every way
co-workers, we all try and get on with each other, makes job easier.
hardest part of job, is if there are delays in flights, the catch up with
baggage is hard work.
the most enjoyable part of the job is whe you know you only have 1hr to go home.
Pros
good kitchen facilites
Cons
late night shifts.
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Overall rating

4.0
Based on 317 reviews
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3.8Work/Life Balance
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