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Qantas Employee Reviews

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Australia396 reviews

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3.8Work–Life Balance

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Fun workplace but can get crazy

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The most useful review selected by Indeed
What is the best part of working at the company?Lots of perks received for working with the company, hood nameWhat is the most stressful part about working at the company?Management can be a bit overbearing at times and some of the older staff may be seen to hold resentments about newer staff coming inWhat is the work environment and culture like at the company?Work colleagues are awesome and environment is not too bad eitherWhat is a typical day like for you at the company?Long hours, arduous and sometimes monotonous work but outdoors
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Great place to work

I have been in QANTAS for 13 years but my time is coming to end to move onto bigger things. I have enjoyed almost all of my time here at QANTAS and they are are like family to me which is why I chose QANTAS over the other offer I was offered at the same time when I had to make a choice,
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Qantas insights

Based on 8 survey responses
What people like
  • Clear sense of purpose
  • Feeling of personal appreciation
  • Ability to learn new things
Areas for improvement
  • Fair pay for job
  • Overall satisfaction
  • Time and location flexibility


Completing multiple tasks and schedules for managers and EM. Dealing with questions from over 200 staff in the people group team Completing requests on order of priority/urgency Dealing with all level of management, staff and skill levels Hardest part of the job is saying no to items that I know will stop me from completing & focus on manger work working with a great boss/team and company!


Travel benefits


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Job security and rewarding career

Technically interesting and demanding job as pilot with fantastic conditions. Travel to interesting cities with often plenty of time in port for local sightseeing.
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Strong iconic Australian brand

Being a cabin crew member, you need to have a passion for being with people and an ability to excel in customer service. I take pride in being one of the many faces of Qantas Airways. Each day is different as I meet new people, which can include the crew I work with. The flight attendant role is fast paced during boarding and service, and can be quite and restful other times. The most difficult part of my job is having constant jet lag. The most enjoyable side of my job is travelling to new destinations and experiencing new cultures and food.
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Challenging but rewarding place to work

Challenging but rewarding place to work. The hardest part of the job is the time away from family. The job involves lots of study, knowledge of rules and procedures.
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A fast paced, challenging and rewarding role.

I manage a large team of Flight Attendants and the Inflight Customer Experience. No two days in my role are the same. Every flight brings a new challenge, whether it be Operational, Customer or Crew related. I enjoy constantly being challenged and collaboratively working with my team members to come up with a solution that ultimately benefits the customer!
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professional company

As a flight attendant no work day is the same. You get to speak to hundreds of people a every day which i love. Managing on time performance can be hard.
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Qantas is a fantastic place to work with excellent work balance culture.

Working for Qantas is an extremely rewarding and highly satisfying job. Having the opportunity to create rapport and connect with all different types of people, nationalities and cultures for me, is extremely rewarding. I enjoy caring for our passengers ensuring their flight is enjoyable and memorable. My number one priority is maintaining our safety standards whilst looking after our customers requirements on all levels.
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Excellent place to work.

Excellent career prospects. Training consistently provided. Very sought after company to work for. Workplace culture is professional and has constantly been improving.
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Amazing job with ample job opportunities within the company

Love this job as everyday at work is different and always get to provide a service to a customer. There are great benefits and the chance to travel and also move within the Qantas group to other departments.
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Still a great place to work at

Shifts 0400am to 11pm Customer service requirement Assisting passengers Delays not so good or cancellations (all hands on) Many changes with every CEO Travel Benefits - love! Love QF
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Fun energetic environment, fast paced

This is the type of job that goes from zero to 100 in a matter of minutes. Face-to-face customer service that can be very rewarding and stressful at the same time. It's like being in another world
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Fast paste, beautiful colleagues

Fast paste, rapidly moving and never dull. A treasure of knowledge in travel and aviation industry and expansion of my knowledge in dealing with customers, different IT systems and continuously learning
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Fun and enjoyable place to be apart of

Has a great open space and is a very inclusive work group. Qanats challenges individuals to step up and become creative in an industry that's always looking to save cash against its bottom line. At the same time is eager to maintain a premium product offering
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Good Company To Work For

Good Company To Work For Diversity & EEO Work Culture Good Supports Community and Other Initiatives Green Initiatives and Programs to assist with sustanability
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Love my job. Great company to work for highly recommended. Always a different day at work which I enjoy. Great bunch of people. The best training. Highly recommended


Great people


Long hours
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You felt like part of a team with ownership

I spent 28 year at this company and not once did i regret waking in the morning and going to work. You were made to feel as a valued member of an organization and every time i saw an aircraft fly with the famous red tail and the white flying Roo it gave me a sense of ownership.
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Fun place to work

Leader in implementing new technologies,encourages and challenges to take up new roles and tries out new technologies. Best place to work and it was the most enjoyable part of the job.
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Maintaining a professional standard at all times. Ensuring safety procedures are carried out correctly at all times.

Loved the knowledge attained from this line of work. This job was very challenging and tested every element of expertise. The culture was very friendly and equal. Always excited to go to work and the customers wellbeing was always priority. Miss working here was my best employment ever!
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Egalitarian, friendly and professional with standards and procedures

Excellent hospitality industry. Onboard management of crew Communication link between ground services , tech crew and cabin crew and internal departments Managing onboard service, dealing with customers and become a communication link. Service recovery of customers. Solving problems on board be it i flight entertainment, setting issues, food requirement or special handling Healthy work culture, open communication , opportunity for training and up skilling . Clear career path direction . Challenges with working in different time zones . Challenges of delays , disruptions to flight schedules due to various reasons
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Overall rating

Based on 527 reviews

Ratings by category

3.8 out of 5 stars for Work/Life Balance
3.9 out of 5 stars for Salary/Benefits
3.6 out of 5 stars for Job Security/Advancement
3.5 out of 5 stars for Management
3.8 out of 5 stars for Culture

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