Qantas Employee Reviews
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Fun workplace but can get crazy
Freight Handler (Former Employee) - Mascot NSW - 3 December 2023
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The most useful review selected by IndeedWhat is the best part of working at the company?Lots of perks received for working with the company, hood nameWhat is the most stressful part about working at the company?Management can be a bit overbearing at times and some of the older staff may be seen to hold resentments about newer staff coming inWhat is the work environment and culture like at the company?Work colleagues are awesome and environment is not too bad eitherWhat is a typical day like for you at the company?Long hours, arduous and sometimes monotonous work but outdoors
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Great place to work
Customer Service Agent (Current Employee) - Perth WA - 2 April 2020
I have been in QANTAS for 13 years but my time is coming to end to move onto bigger things. I have enjoyed almost all of my time here at QANTAS and they are are like family to me which is why I chose QANTAS over the other offer I was offered at the same time when I had to make a choice,
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Qantas insights
What people like
- Clear sense of purpose
- Feeling of personal appreciation
- Ability to learn new things
Areas for improvement
- Fair pay for job
- Overall satisfaction
- Time and location flexibility
Qantas
Executive Assistant and Office Coordinator (Current Employee) - Mascot - 2 April 2020
Completing multiple tasks and schedules for managers and EM.
Dealing with questions from over 200 staff in the people group team
Completing requests on order of priority/urgency
Dealing with all level of management, staff and skill levels
Hardest part of the job is saying no to items that I know will stop me from completing & focus on manger work
working with a great boss/team and company!
Pros
Travel benefits
Cons
na
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Job security and rewarding career
Pilot (First Officer A330) (Current Employee) - Sydney airp - 2 April 2020
Technically interesting and demanding job as pilot with fantastic conditions. Travel to interesting cities with often plenty of time in port for local sightseeing.
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Strong iconic Australian brand
Flight Attendant (Current Employee) - Sydney International Airport NSW - 1 April 2020
Being a cabin crew member, you need to have a passion for being with people and an ability to excel in customer service. I take pride in being one of the many faces of Qantas Airways. Each day is different as I meet new people, which can include the crew I work with. The flight attendant role is fast paced during boarding and service, and can be quite and restful other times. The most difficult part of my job is having constant jet lag. The most enjoyable side of my job is travelling to new destinations and experiencing new cultures and food.
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Challenging but rewarding place to work
Co pilot (Current Employee) - Sydney NSW - 1 April 2020
Challenging but rewarding place to work. The hardest part of the job is the time away from family. The job involves lots of study, knowledge of rules and procedures.
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A fast paced, challenging and rewarding role.
Customer Service Manager - International (Current Employee) - Sydney Airport - 29 March 2020
I manage a large team of Flight Attendants and the Inflight Customer Experience. No two days in my role are the same. Every flight brings a new challenge, whether it be Operational, Customer or Crew related. I enjoy constantly being challenged and collaboratively working with my team members to come up with a solution that ultimately benefits the customer!
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professional company
Cabin Crew (Current Employee) - Sydney NSW - 29 March 2020
As a flight attendant no work day is the same. You get to speak to hundreds of people a every day which i love. Managing on time performance can be hard.
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Qantas is a fantastic place to work with excellent work balance culture.
Flight Attendant (Current Employee) - Melbourne VIC - 29 March 2020
Working for Qantas is an extremely rewarding and highly satisfying job. Having the opportunity to create rapport and connect with all different types of people, nationalities and cultures for me, is extremely rewarding. I enjoy caring for our passengers ensuring their flight is enjoyable and memorable. My number one priority is maintaining our safety standards whilst looking after our customers requirements on all levels.
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Excellent place to work.
Customer Service Supervisor - Cabin Crew (Former Employee) - Mascot NSW - 28 March 2020
Excellent career prospects.
Training consistently provided.
Very sought after company to work for.
Workplace culture is professional and has constantly been improving.
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Jobs at Qantas
Amazing job with ample job opportunities within the company
Qantas Cabin Crew A380 (Current Employee) - Sydney NSW - 26 March 2020
Love this job as everyday at work is different and always get to provide a service to a customer.
There are great benefits and the chance to travel and also move within the Qantas group to other departments.
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Still a great place to work at
Customer Service (Current Employee) - International Airport, Mascot - 24 March 2020
Shifts 0400am to 11pm
Customer service requirement
Assisting passengers
Delays not so good or cancellations (all hands on)
Many changes with every CEO
Travel Benefits - love!
Love QF
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Fun energetic environment, fast paced
Customer Service Agent (Current Employee) - Mascot NSW - 22 March 2020
This is the type of job that goes from zero to 100 in a matter of minutes. Face-to-face customer service that can be very rewarding and stressful at the same time. It's like being in another world
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Fast paste, beautiful colleagues
Premium Customer Contact Centre Consultant (Former Employee) - Hobart TAS - 22 March 2020
Fast paste, rapidly moving and never dull. A treasure of knowledge in travel and aviation industry and expansion of my knowledge in dealing with customers, different IT systems and continuously learning
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Fun and enjoyable place to be apart of
Customer Service Manager (Current Employee) - Sydney NSW - 22 March 2020
Has a great open space and is a very inclusive work group. Qanats challenges individuals to step up and become creative in an industry that's always looking to save cash against its bottom line. At the same time is eager to maintain a premium product offering
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Good Company To Work For
Cabin Auditor (Current Employee) - Sydney NSW - 21 March 2020
Good Company To Work For
Diversity & EEO
Work Culture Good
Supports Community and Other Initiatives
Green Initiatives and Programs to assist with sustanability
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Awesome
Flight Attendant (Current Employee) - BNE - 21 March 2020
Love my job. Great company to work for highly recommended. Always a different day at work which I enjoy.
Great bunch of people. The best training. Highly recommended
Pros
Great people
Cons
Long hours
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You felt like part of a team with ownership
Senior Technical Officer (Former Employee) - Mascot NSW - 20 March 2020
I spent 28 year at this company and not once did i regret waking in the morning and going to work.
You were made to feel as a valued member of an organization and every time i saw an aircraft fly with the famous red tail and the white flying Roo it gave me a sense of ownership.
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Fun place to work
Senior Developer (Current Employee) - Mascot NSW - 19 March 2020
Leader in implementing new technologies,encourages and challenges to take up new roles and tries out new technologies. Best place to work and it was the most enjoyable part of the job.
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Maintaining a professional standard at all times. Ensuring safety procedures are carried out correctly at all times.
Customer Service Officer (Former Employee) - Karratha WA - 19 March 2020
Loved the knowledge attained from this line of work. This job was very challenging and tested every element of expertise. The culture was very friendly and equal. Always excited to go to work and the customers wellbeing was always priority. Miss working here was my best employment ever!
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Egalitarian, friendly and professional with standards and procedures
Customer Service Manager (Current Employee) - Melbourne VIC - 18 March 2020
Excellent hospitality industry.
Onboard management of crew
Communication link between ground services , tech crew and cabin crew and internal departments
Managing onboard service, dealing with customers and become a communication link. Service recovery of customers. Solving problems on board be it i flight entertainment, setting issues, food requirement or special handling
Healthy work culture, open communication , opportunity for training and up skilling . Clear career path direction .
Challenges with working in different time zones .
Challenges of delays , disruptions to flight schedules due to various reasons
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Ask a question about working or interviewing at Qantas. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
3.8 out of 5 stars for Work/Life Balance
3.9 out of 5 stars for Salary/Benefits
3.6 out of 5 stars for Job Security/Advancement
3.5 out of 5 stars for Management
3.8 out of 5 stars for Culture
Questions about Qantas
- What should you wear to an interview at Qantas?18 people answered
- If you were to leave Qantas, what would be the reason?13 people answered
- How should you prepare for an interview at Qantas?9 people answered
- What would you suggest Qantas management do to prevent employees from leaving?9 people answered
- How often do you get a raise at Qantas?3 people answered
- How do you feel about going to work each day at Qantas?3 people answered
- What are some tips in doing well in an interview without failing all the time.3 people answered
- I have a 5 minute digital interview for a cabin crew position. What kind of questions can i expect?3 people answered
- Does Qantas require a background check? What kind of background check does Qantas do?3 people answered
- If apply for a Qantas jobs as customer services in Bangkok $ 35 per year will be standard salary?3 people answered