Qantas Employee Reviews

A Typical Day at Work:A regular day at Qantas Freight involves diligently loading and unloading planes. The pace is quick, and the emphasis is on safety and timely handling of cargo ONLY.What I Learned: Working here has taught me the intricacies of cargo handling and the importance of ensuring that freight is treated with utmost care. It’s a constant learning experience that melds physical work with understanding the logistics behind airline operations.Management:Management at Qantas Freight is generally supportive. Many of the male managers have gone above and beyond to ensure our needs are met and that we're set up for success.Workplace Culture: The team culture at Qantas Freight is one of its standout features. Colleagues are approachable and friendly, which makes for a positive work atmosphere. The environment promotes collaboration, respect, and teamwork.The Hardest Part of the Job:Nature has its way of challenging us, especially during the rainy days. Ensuring we remain dry while efficiently managing cargo becomes an added task, but it's an integral part of the outdoor job.The Most Enjoyable Part of the Job:The benefits at Qantas Freight are truly commendable. The staff travel discounts are a significant perk, allowing us to explore the world at more affordable rates. Conclusion:Qantas Freight is an exceptional place to work, underpinned by a supportive management, a friendly team, and enviable benefits. Whether you're passionate about aviation or logistics, this is a workplace where you can truly thrive.

Pros

Perks

Cons

Weather Challenges

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Difficult work culture

Aircraft Cleaner (Former Employee) - Brisbane QLD - 6 December 2022

The work itself isn't hard. You don't take any of your work home. The job it self and the given tasks aren't stressful. Its the management and politics that messes with you.

Pros

Colleagues

Cons

Political, Power tripping and strict WHS

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Qantas insights

Based on 7 survey responses

What people like

General feeling of work happiness
Feeling of personal appreciation
Ability to learn new things

Areas for improvement

Ability to meet personal goals
Time and location flexibility
Overall satisfaction

It used to be great

Customer Service Attendant (Former Employee) - Brisbane QLD - 28 November 2022

I was with the company for 26 yrs until Covid I do miss all my friends that I worked with, however things change. Expectations are high and I gave it my all.

Pros

Pay, staff travel, good group of friends

Cons

Some management, rest periods, often tired.

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relaxed work environment

Customer Service (Former Employee) - Sydney NSW - 10 September 2022

Had no experience in the aviation industry but the training program at the beginning was really helpful. worked with a great team. good experience. Salary was not the greatest but did have some staff travel discount for myself and the family

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Low crew morale, poor management, good benefits

Cabin Crew (Current Employee) - Sydney NSW - 4 September 2022

The crew culture is very underwhelming...everyone hates the company and management. Morale is very very low. Very long hours and tiring work. Layovers are getting shorter and homerest is insufficient. Poor work like balance. Good benefits like staff travel.

Pros

Staff travel, see the world

Cons

Long hours, crew culture, short rest periods

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Very intense and fast paced workplace

Airline Service Operator (Former Employee) - Brisbane QLD - 19 August 2022

Very fast-paced workplace. Intense and repetitive heavy lifting is involved. Safety is a high priority with a focus on risk assessments & employee awareness. In-house training with heavy machinery and equipment but unfortunately licenses are not transferrable if you leave and find employment elsewhere. Full training is done every 2 years. Flexible working hours.

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Toxic

Leading Hand Ramp Services (Former Employee) - Brisbane QLD - 2 August 2022

You will need steel plated shirts to work in this company. Too many back stabbers, who just want to try and climb a ladder that leads nowhere.It used to be a great work place, when everyone cared. Now, nobody gives a hoot.

Pros

Working with great mates

Cons

Corporate

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Fast paced but very helpful environment

material handler and catering assistant (Former Employee) - Tullamarine VIC - 26 July 2022

Very few chances for promotion, hard fast paced environment. 15 min break means 15,not one second on top. Flight passenger counting always changes. Alcohol or drug test is done on sight randomly.

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Fun

Cabin Crew (Current Employee) - Perth WA - 11 July 2022

Was a great work environment and loved it as this has been my dream job since I was younger. Travel benefits are great and it’s a lifestyle more than a job

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Unexpected good experience , I felt part of the team Qantas

Costumer service (Former Employee) - Sydney NSW - 19 May 2022

Very professional and friendly staff .I miss my Qantas life really I can say Qantas was part of my life .I enjoy every day working for QANTAS not because I tell you this just because was a real opportunity for everyone who work there .

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Jobs at Qantas

See more jobs

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Melbourne VIC

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Aircraft Maintenance Engineer

Sydney NSW

13 days ago

Ramp Services Officer

Perth WA

30+ days ago

Network Aviation Cabin Crew

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Ground Crew - Darwin Freight

Darwin NT

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No life balance

Ramp Services (Former Employee) - Sydney NSW - 10 May 2022

No job security pay is minimal below average Management have know idea who to treat staffNepotism goes along way is this company you never get rewarded for going above and beyond.

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Professional, informative, standard airline recruitiment procedure

Flight attendant (Former Employee) - Brisbane QLD - 21 April 2022

It was consistent with all airline recruitment procedures . Possibly a little more comfortable and relaxed . The interviewers were very good , professional and concise and made us feel very relaxed and comfortable.

Pros

Airfare staff benefits

Cons

Fly out of BNE airport only not Sunshine Coast

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Not what it used to be

Customer Service (Former Employee) - Sydney NSW - 21 April 2022

You will make great friends but have no support from management. You will not be a valued employee. Staff travel is more stressful than it’s worth . Your life work balance will be shot. Rosters aren’t given with enough notice

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Great Company to work for

Customer Service Officer (Current Employee) - Brisbane QLD - 16 March 2022

Staff are incredibly professional and fun to work with. Shift roster can be quite a challenge but you'll get the hang of it. Staff travel benefit is definitely one to look for.

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Better jobs out there

Warehouse Operator (Current Employee) - Sydney NSW - 2 March 2022

Not treated good here, you name it. I’ve never seen anything as bad as this company. The good workers get picked on, leading hands are bullies. They have people working there with no experience and no training. And the pay is low. You will get much better pay somewhere else. Average pay is like 22 dollars an hour. You get injured your treated like it’s your fault.

Pros

Nothing

Cons

To many to put down

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Management could not care less about your health or safety.

Porter (Current Employee) - Perth WA - 12 February 2022

Horrible company to work for. It's such a big company you are just considered a number to them. Management have no idea what is really going on at all and don't seem to care. Management probably is the biggest problem in this company espically if you need help or have a report they don't fix anything at all. No chance at all of becoming full time because they only hire contractors. Your safety is not a priority at all to the company it's all about timing and money for them unfortunately.

Pros

Good pay only because your on a casual rate.

Cons

Bad management, don't care about your safety. No chance of full time for anyone, they have casuals who have been there for over 10 years.

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Proud to wear the company uniform. FANTASTIC place to work

Ramp Agent , customer service (Former Employee) - Sydney NSW , Cairns Qld - 11 February 2022

I loved the opportunity to work in several cities and quite a few Airports. Was assisted in relocating to Cairns. I was glad to put on the uniform and get to my shift early.

Pros

Staff travel, interesting work

Cons

Covid redundancy

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Ghastly company to work for!

Flight Attendant (Former Employee) - Mascot NSW - 10 February 2022

Managers climbing the ladder, worried only about their own personal KPI and bonuses. Toxic workplace culture of backstabbing and dobbing in order to get promotion. Management harassing over sick leave, The board completely detached from its workforce.

Pros

For the most part, great work mates.

Cons

Toxic work culture.

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Very stressful and under staffed

Scheduler (Former Employee) - Mascot NSW - 2 February 2022

Very stressful job, no time for lunch most days, always staying back to get work finished, need more employees but not in the budget.Management is always changing and coming in with new ideas and processes that never work as we've been down these paths before but they need to come up with something to earn their bonus and then move on to another department leaving the employees to manage everything.

Pros

Iconic company

Cons

Almost impossible to get on a flight on standby, Management is always changing, Management works on a yearly bonus so will screw the department to make the bonus

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I am very impressed with their handling of the pandemic in their support for crew and customers

Customer Services Manager - On board (Current Employee) - Mascot - 2 February 2022

I have had the best experience working for Qantas. I am very loyal and do my best at my job always.I respect the decisions Qantas makes and followpolicies set down by the company.Qantas works in a safe manner at all times

Pros

Discounted Airfares - Shift work

Cons

You can become fatigued, however Qantas does manage Fatigue seriously.

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Great airline with dedicated staff

Business Analyst (Former Employee) - Mascot NSW - 21 January 2022

Fantastic airline to work for. I was there for almost 25yrs and during that time faced many challenges (effects of 9/11, Ansett collapse, airline shutdown, QF32 engine failure, volcanic disruptions etc) but everyone always pulled together to get through the difficult times.