Checking diaries, responding to emails and telephone calls as well settling claims.
You learn to read people and negotiate not just the claims but also persuade other parties to contribute to settlements they originally refused to contribute to.
Management were ready to listen if you had good strategies and reasons for early or larger/smaller settlements.
Workplace culture mainly catered to the younger demographic, morning teas, cakes or lunches but was great when volunteering for charities.
Dealing with third party lawyers that were greedy and the procedural red tape.
Settling claims fairly and with savings.
Satisfaction of fair settlements to claimants and saving for the company
Long hours, high pressure deadlines with big workloads and low staff levels