Queensland Government - Department of Child Safety, Youth & Women
3.0 out of 5 stars.
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Queensland Government - Department of Child Safety, Youth & Women Employee Reviews

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Time wasted on unnecessary meetings adding pressure to CSOs who under pressure already with high case loads, time restraints, lack of morale support.
Pros
Excellent CPD and training
Cons
High case load not enough time or morale support
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What do you say?Worst place everManagement micro manageworkloads too highBullying culture just awfulnot enough hours in the day to get it all doneyou need to have a legal background as now we do all the lawyers work Court work extremely high.not enough time to spend with families and this is suppose to be our job.
Pros
Helping families
Cons
Management stick together you have no chance
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I can not warn you enough do not apply for DOCS unless you want to ruin your career, ruin your health and possibly never work again. The Dept is toxic - all their stakeholders and clients do not like them - so it is hard working there when nobody likes the Dept - no matter how hard you try. You’ll be humiliated time and time again - most of the management are toxic. There is no supervision - even after experiencing some horrific events . If you’re a young social worker - don’t do it - you’ll ruin your career as most of the young ones walk out. Then that makes you look bad to get another job.
Pros
None
Cons
The events that are covered up by the govt and the CSO the scapegoat.
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There is a bad workplace culture at Child Safety and a mismatch of qualifications required to undertake all roles. Specialist roles need to be filled with relevant core qualifications as a minimum e.g. Social workers, Social Welfare graduates, who possess as a minimum, a Bachelor Degree. There also needs to be specialist training in OHS, Safety & Security of children so that staff are able to identify risks e.g. perpetrators, carers, partners, and physical and environmental risks etc. This could be facilitated by collaboration with police in investigation etc. and Crime Prevention. When OHS was raised at Team Meetings all staff would laugh, yet staff experience burn out and the organisation, the associated Workers Compensation costs. Morale is low. External Supervision should occur and not be as a group process to cut time. The time for External Supervision should be allocated as work time and occur at least fortnightly and be undertaken off site.
Pros
N/a
Cons
Very Long Hours
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I managed to utilise my administration skills from previous jobs which made it easier for me when working within this department. Although there are several internal systems to get used to you recieve all the necessary training required.
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The department delivers a youth justice system in Queensland with fair, safe & just practice processes to manage children & young people who have committed, or allegedly committed, an offence. It deals primarily with young people aged 10–17 at the time of the offence. The foundation of the Youth justice system addresses four key principles: reduce offending & reoffending behaviours through the delivery of evidence-based interventions; action early intervention measures to prevent criminogenic risk factors; minimise court appearances through sourcing alternative diversion processes and; reducing remand by exploring bail merit & supporting stable accommodation.
Cons
numerous procedures and constant paperwork.
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Very much enjoyed working for the Department and would so again if the opportunity arises. Great work life balance and many opportunities for advancement.
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