Queensland Health

Queensland Health Employee Review

Depending on who our supervisor was on the day

Operational Services Officer (Former Employee) - Toowoomba QLD - 6 May 2023

What is the best part of working at the company?High demand tasks to be met every day Fast pace work High expectations from company heads What is the most stressful part about working at the company?Keeping up with demands and coping mentally and physically What is the work environment and culture like at the company?Too much ranking and favouritism from company heads and discrimination against Aboriginal workers in particular What is a typical day like for you at the company?Exhausted and tired from doing the same repetitive tasks day in day out

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I enjoyed the work

Operational Services Officer (Former Employee) - Gold Coast QLD - 30 December 2019

Mainly preparing meals for patients, cleaning and restocking. Management need more people skills they were all female, they preferred to have female staff working there. Workplace culture is fair , hardest part of the job was remembering what jobs you had to do each day and where wards are. Nothing enjoyable .

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Awesome place to work

Operational Services Officer (Former Employee) - Gold Coast Universty Hospital - 1 October 2018

I found working for Queensland Health so enjoyable the staff fellow workmates and management such a pleasure to work with and so helpful. In my short time there i learnt so much worked in most departments and gained so much from theater,ICU, the wards,,A &E ups-killing and gaining my cert 111 age care (CHC30208) To me the hardest part of the job was having to leave and come back to NZ . And the best was putting a smile on patients and staff faces.

Pros

excellent super, meals, uniforms

Cons

car parking, and flat batteries on siegways

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Same location

Eye-opening and unpredictable

Auxiliary services operator (Current Employee) - Toowoomba QLD - 7 August 2023

When I initially applied for the job, I thought it would provide many a challenges to overcome and indeed it has. The job for the most part is assisting the nursing staff with patient care (cleaning up, transferring from ward to medical imaging, etc…). However, it also includes more challenging times, such as taking deceased patients to the mortuary, this can be difficult for some but there is mental health services to assist with debriefing if needed, usually the “wardies” will talk amongst themselves, a somewhat “informal debriefing” From what I have observed and experienced myself while working in the auxiliary services as a wardsman or “Wardie” as most staff prefer to call you, you must be somewhat charismatic. This may be already obvious to whom is reading, but majority of patients you deal with in an in-patient setting are either geriatric or have underlying health conditions, being charismatic simply makes patient encounters less awkward and puts the patient as ease. one of the favoured acronyms all hospital staff use is AIDET (acknowledge, introduce, duration, explanation and time) If you are interested in the role as a “wardie” I would say, “give it a crack” not only is it a very diverse job, but you will have a greater appreciation for life itself.

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