Enjoyed my work and the compay of all internal and external stakeholders.
Senior Revenue Officer - Accounts (Former Employee) – Cairns QLD 4870 – 5 January 2014
My day was ensuring all accounts were sent out on time and were accurate. I would also liaise with staff on daily issues they faced. I would complete journals, sign cheques, and issue GPV vouchers for vendor payment.
I would assist other facilities with Debt Collection and prepare all month end journals, prepare write-offs and prepare all spreadsheets for revenue raised and balance the receipting with the Cashbook.
As a supervisor, I feel a had a great group of co-workers in the Revenue unit. Most of the staff worked as a team, helping out other areas if they were struggling.
I learned that there isn't a different culture in government jobs, and staff there just as hard as in any other industry.
My manager had a great understanding of our unit and could relate to each member of staff if they had an issue with processes.
My co-workers were a great group of people, and I miss them dearly.
The hardest part of my job was to recover deb t within 60 days, especially with overseas travellers with no insurance.
The most enjoyable part of my job was co-ordinating my staff and always looking at process to implement changes if necessary. I also enjoyed the Debt recovery for the district, which involved sometimes helping families with payment plans which suited their financial situation.
l always worked at least 5 hours per week overtime - with no renumeration.