3.7 out of 5 stars.
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Queensland Police Service Employee Reviews

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3.4Work–Life Balance

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Your not a Police Officer, you're a social worker.

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What is the best part of working at the company?Working in a great team environment What is the most stressful part about working at the company?Shift work, too much workload, over the top demands on Police, expected to be social workers more than ever
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TJF. Think long and hard and ask around

Been in there for 32 yrs. Wouldn't recommend now for young people unless your very accepting of things out of your control.Ask around first before joing and be prepared to go anywhere in the state. No respect anymore from public. PTSD is factored in if you reach ten years.


Great pay


Shift work and long string of days up to ten in a row.
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Bullying and harassment

The worst working culture I’ve ever been apart of. Manipulative and bullying behaviour and in appropriate things happening whilst inside and outside the work place. When things get brought to the attention of big bosses, it gets swept under the carpet
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Easy going staff & interesting work

A typical day at work was checking emails & requests. Purchasing office supplies & staff PPE requirements. Reception duties including answering the phone & front reception., computer data entry, filing, archiving, mail collection & distribution.I learned how to purchase for my section & corporate card reconciliation.Management are suportive.Workplace culture was reviewing reports for accuracy to meet accreditation standards. The hardest part of the job was the death of a colleague.The most enjoyable part of the job friendly staff & flexable work hours.


Secure job


Dealing with difficult members of public
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A fast paced and volatile environment to work in.

QPS was a great work experience for myself. I learnt a great deal from workplace experience plus numerous courses and computer based learning. Senior officers were a wealth of knowledge who were willing to share their knowledge to other officers. A switched on officer can progress through the ranks with hard work and commitment to the workplace and the organisation. I enjoyed my time as a police officer. I retired from the job to reaching age retirement.
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Queensland Police Service insights

Based on 7 survey responses
Areas for improvement
  • Time and location flexibility
  • General feeling of work happiness
  • Ability to meet personal goals

QPS are not balanced or fair and their equity is merely lip-service to minorities or dissenting political views.

QPS are lead and managed by older generations which are stuck in unfair practices of the past. The leadership are sycophantic and only care about their own career progression rather than the management of crime and development of officers and staff. It is only a numbers game for them; they manage the lies or statistics and play politics for their own gain. The leadership culture borders on corruption.
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Police service

Not an easy job, with a lot of systems and processes. I learned a lot and valued my time there. Supportive colleagues and generally nice people to work with.


Great unique experience


great skills gains
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Rotten at the top

The people are great but management have lost their way which detracts from the QPS as an employer of choice. You can expect to be overworked with the added downside of shift work.
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Not a job I'd recommend to anyone. Very little respect on the Streets these days. Workload and paperwork is too much.

It's not a job I'd recommend to my children or friends. Policing is failing badly due to a weak Court system that releases the reoffenders back onto the Streets to cause havoc. Police are worn out and the average public wouldn't have a clue.




Treated as a criminal in the job by the Hierarchy.
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enjoyed working with people and helping keep the state and community safe.

Working at this company meant working for a better and safer community. Love the culture and Enjoyed the working with community and people problem solving.
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Unrealistic expectations place on frontline staff

Senior management lack understanding of the difficulty in operational policing in the modern day. The QPS lacks essential equipment and training for staff who make do with the very minimum. Regional areas are not supported adequately for housing for staff and stations are generally inadequate. Officers on the frontline cover for many other government departments after hours and carry responsibility for actions with minimum assistance.


Job security


Long hours, shift work, unrealistic work loads, inadequate equipment and training
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QPS Communications - top job

Typical day at work can be characterized as fast paced, time critical decisions to be made, variety of personalities calling for assistance, at times stressful in meeting demands and multitasking, and very rewarding and satisfying. I learned much about the Law, Policing, how to speak to and elicit critical information out of very distressed callers, and much much more.Management in my experience were professional, and ethically addressed issues as they arose. I have fond memories of meeting and working with many great people. The hardest part of the job was night shifts. Leading to the most enjoyable part of the job, the satisfaction of knowing that what I did during my shift, made positive impact on outcomes, I was there for people facing some of the most traumatic situations in their lives.


Great workplace
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33 years later

After a downturn in cattle prices and drought I decided to apply for the Queensland Police Force, later the Queensland Police Service. Every day a different day .....lots of help and encouragement and solid learning and with the finest dedicated people in Queensland. Some tough days but lots of satisfying days and great community satisfaction. Lots of interesting internal pathways ....over 400 different fields after initial training and 2 years of front line street basics.


Good money, good learning, good recreational leave periods awarded.


Shift work, seeing things no person should ever see.
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Management never progresses

Whilst there are many issues in the workplace, when you are held to a higher standard and in charge or justiceThe internal workings are still old dinosaurs that can't move forward and If you speak up,might as well paint a target on your back as wellPeople with a voice need not apply, all those who are eager to say yes, you'll be rewarded


Secure job with decent renumeration


Middle management still in 1960s
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Challenging and rewarding

From the application to the job it required a lot of thinking and planning, required being very organised and professional the entire time. Very diverse work, many avenues to pursue. Knowledge of your role and responsibilities were key and excellent communication.


Work life balance


Shift work can sometimes interfere with family commitments
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Luck of the draw

If you are lucky you will get to work in a great team and have lots of fun. If unlucky, you get the opposite. And the court system is very unsatisfactory.
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The joys of policing in Queensland.

I joined the police service for a challenge. It was a shock to the system and you can burnout quickly. You have to be ready to see dead bodies and particularly dead babies. You rely on you fellow officers to help and lead when things go pair shape. You have to be tough and assertive. You need to fit and healthy. You need to listen to superior officers and not shop around to find the answer were you want. you need to be strong, tough and ready to go to any type of job. There is a lot of paperwork to do and sometimes you will need to come in early or stay late after a shift. a typical day at work can go fast if you are busy or slow if there is nothing going one. it is good when it is quiet. Never disobey what a senior tells you. You need to be neat and tidy, up to the day to day law changes.
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Gd, Intelligence and Surveillance Officer

The job and salary are fine but once you get injured the 3 personnel on Sick NBank committee have the power to NOT support you as they did with me - after 8 injures on the job and multiple operations the last op required a neck fusion from an injury on the job - they decided not to support me ie. NOT pay me any wages for 6 months then offered me medical retirement which I took. No other choice. Shame on you so go get independent Income insurance if you can get it very difficult. If you are a cop and working in an office job no contact with the public you can get income insurance privately. Also as soon as you are sworn in get the maximum coverage of super life insurance use to be 32 units.


Good job really if you like dealing with criminals and putting them away


Some bad management but that is everywhere - income insurance is the issue
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Never a dull moment - lots of adrenalin rushes

Very stressful, at times, a real eye-opener working with such a vast difference of people out there! Great team environment and great place to learn about yourself and others
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You will work with some of the finest people you will ever meet. You will meet people at their very best to there very worst. It is never dull as there will be something new almost daily. It is indeed an adventure. It will be extremely rewarding.
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Good job

Fantastic and exciting job and I would highly recommend the role to any member if the public. Every day is different and there are numerous opportunities to progress
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Overall rating

Based on 77 reviews

Ratings by category

3.4 out of 5 stars for Work/Life Balance
3.8 out of 5 stars for Salary/Benefits
3.8 out of 5 stars for Job Security/Advancement
3.3 out of 5 stars for Management
3.4 out of 5 stars for Culture

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