Queensland Rail
3.5 out of 5 stars.
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Queensland Rail Employee Reviews

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3.5Work–Life Balance

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Great conditions

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Decent pay great conditions, downer is irregular shift work. Not like any other. Nothing like freight, home every night, and never work longer than 9 hrs in citytrain
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Good

I found QR a great place to work. They were very accommodating, understanding and respectful. The salary and conditions are very good in comparison. QR safety if of a high calibre and always comes first.
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Good job security

Great job security and benefits. Focus on safety. 50% work from home which is good for flexibility. Lots of politics and red tape like most government agencies
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Great Job Security, fair pay with shift allowances and overtime rates.

You are required to have great customer service skills and be able to maintain a safe workplace.Work colleagues are helpful and fun. The workplace culture is great.The shiftwork is the hardest thing about the job, however you are rewarded with shift allowance, an extra weeks holiday annually and good overtime rates.

Pros

Shift allowances for shiftwork, extra week holiday, overtime rates.

Cons

Shift work making home/work balance difficult.
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Corrupted company

Good pay but horrible hours. They promise you “life work balance” which is not true, cause they make you work very crazy hours around the clock. If you are single you will have no social life and you have a family/partner you’ll never get to see them or do things together.There’s absolutely no chance of career advancement unless you are related to someone higher up in the company. Very corrupt company and too much nepotism goes on.

Pros

Free travel to and from home to work

Cons

Shift work 24/7 hours roster.
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days off

great money, terrible management, incestuous application process, job for life if you can deal with it, locations are flexible, work loads are unfairly distributed throughout, thisv will never change
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Excellent perks and salary, horrible work culture and poor management

Positives - Excellent salary providing stability, great perks of travelling and leisure during layovers. Negatives - Extreme lack of support between colleagues especially with new staff. Toxic bullying within the work environment. Managements lack of awareness with what actually goes on onboard the train therefore lacking the support needed towards vulnerable employees.The bad work culture makes the positives not worth it.
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Network Control Officer Mayne

Great place to work..... Mostly. Used to be a lot better back in the day. The colleagues are amazing and there is almost an over commitment to safety. QR knee jerks all it's safety standards off of past incidents so they're excessive.Pay is good/amazing however management are trash. They promote people who have no interpersonal skills so you're left with cold unhelpful and rude managers that want to throw you under the bus at any chance. We got marked off on an attendance sheet at the start and end of our shifts like a child at school so yeah that's the type of managers they have. They Trust us with millions of dollars of infrastructure and the safeworking of the network but mark us off on a roll like children.

Pros

Pay and benefits, strong union

Cons

Awful management
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Good place to work

Nice people. Good team environment.People wanting to work together to achieve the one goal - get passengers from one place to another on time. Really enjoyable work.
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Wrong people in management

If you can live with staff favouritism, advancements for family and friends and bosses instead of leaders then this is the place for you. Bosses are so unprofessional it’s shameful to say I used to work for them.

Pros

Good pay and honest professional CEO

Cons

Favouritism and unprofessional when bosses use informants to know what other staff are doing.
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having lunch.

very long day.safety was great.very good.long day overtime.day time work was hard.but night time was quite.working with great people and getting known them.was pesonal.

Pros

lunch time smoker at 9.00am lunch 11.00 after noon smoker at 2.00

Cons

overtime 12hr
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Job security was ok

Your average hard yaka job with cons and pro's to keep you interested and working for a government job was a form of job security as I was doing a set contract so I met a lot of people

Pros

Four day week with Friday's off because we worked an extra 2 hours a day to make up for Friday's

Cons

Very extreme weather wich we worked through
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Poor working environment

Bullying is rampant ! Fraud is rampant! Time sheet does not reflect work load! Management are f**kheads!(The FAT Controller) Union Thugs ! The waste of money on projects is phenomenal!

Pros

Meeting a few good people

Cons

If you don’t have knee pads and bow to the union your bullied!
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QR is a good employer with really good pay and condition

QR has so many different career options and working for them gives good job security, pay and conditions. The management is really poor but the colleagues are really good so it doesn't really impact heavily on the work environment. I'd spend the rest of my career here.

Pros

Good pay, overtime, conditions, union

Cons

Management
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Relaxed and supportive workplace with a friendly culture

I thoroughly enjoyed working in the safety department. The employees from other divisions were supportive when asked to collaborate throughout the project.
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strong presence of racial discrimination. politicking, unfair competition

poor management because of bad attitudes in dealing with staff, sensitiveness wrongly practice to meet the needs of the job and work practice. Favoritism.
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QR Can be a Great Career Move

Look, we all have our views of QR. Most of them are flavoured by the press and public opinion. However, QR can be great; if you are prepared to make it great. Here are a few things to remember. 1. Most people who work there are outstanding professionals who love what they do. 2. You can get involved in lots of cool projects. 3. If you are good you can influence your team and get great outcomes. 4. If you listen and work hard you will get better at your job and be a more accomplished professional. 5. There are some not totally committed and not so good people and managers at QR. But that is the same at every workplace. 6. It is a bit of a slow mover organisationally. Don't expect to change things overnight, but that is the negative of working for one of the most highly scrutinised government agencies in the state. 7. Say what you will about the Union movement, but if you are an award level employee your job is safe, your pay is outstanding and your conditions are attractive. (And don't give me that garbage that the Unions are responsible for QR's inefficiencies or run the place - Union membership is actually really low. It is interfering Ministers, poor managers and an insatiable media that leads to QR's bad decisions and irregular failings because (see point 1) most people who work at QR are good at their jobs). 8. Your goal each day is very clear. Help people travel to work on a train. Simple goal. Easily measured. Success can be achieved. 9. You can find a niche at QR - A team, a role, a speciality and spend the rest of your career in that place becoming awesome - 

Pros

Good conditions. Good colleagues.

Cons

The constant barrage of negative press and Ministerial interference can take its toll.
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really enjoyable

really good pace to work in the crews are well to work with I really enjoy working with Queensland have been looking to get back. the pay is really good.
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your a number not a name therefore easily replaced

the old cultures gone your cant say anything without someone getting offended and taking you to to management over stupid, my feelings were hurt. every one stabs every ones back for promotion.
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Job involves standing and attentive.

I used to be team lead, enjoyed working with my team members of Officers. Give orientation to my teammates before starting the job and at the end of the job, collect all the completed statistics reports, uniforms and submit them to my Supervisor before going home.
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The most enjoyable part of the job

The most enjoyable part of the job is I can sit inside the train and work, whenever it's possible. I also stand up when needed. Counting passenger on and off the train was also enjoyable.

Pros

free travel pass from and to work

Cons

was a temporay job only, I wish it was a permanent job
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Overall rating

Based on 97 reviews

Ratings by category

3.5 out of 5 stars for Work/Life Balance
4.0 out of 5 stars for Salary/Benefits
3.4 out of 5 stars for Job Security/Advancement
3.0 out of 5 stars for Management
3.3 out of 5 stars for Culture

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