Queensland Rail was great company to work for, the peers make the job, enjoyable. They offer a great work life balance, this is not a true fact. Customer Service officers were stressed and overworked, however guidelines with EPA were most times meet.
Overall, they had great leaders in place. This workplace is now not the same. The focus was Customer Service, this shift has now moved to on time running and bigger bonuses.
Pays is the only PRO
Demands of family, friends and life balance is second to company.
Best paying job, Best business, Best practises. Epic failure for work life balance
CUSTOMER SERVICE ATTENDANT / FINANCE OFFICER (Former Employee) – Brisbane QLD – 13 March 2018
Depending on position and placement within the company its hard to describe a typical day and considering I have not worked for them in close to 3 years its hard to determine exactly what would be expected. Typically its as per your organised shift, however expect to always to be challenged with a fast paced moving company full of surprises, that being trains break down or nature or obstructions will emerge and it will bring your communication skills to the test and your ability to keep calm.
The great thing is you will alway be learning and paid to learn and the company is constantly changing and evolving some for the better some for the worse.
Management is great and but as every company a few bad apples you will figure them out eventually.
The Culture is centred on safety and its nice to know that you are being provided a safe work place, however do not point out the non compliance.
The hardest part will be accepting even though your right its like having a relationship its best to just let it slide. Take that as advice.
The most enjoyable part is to come to work with an organisaation that is getting organised for the better and as plus they do recruit amazing people from all walks of life and really this is the highlight if you can handle being friends with your co workers.
Last but least, Reach for the Stars and apply and apply and apply and eventually you will find the opportunities and most of all create genuine relationships with these amazing people and doors will open to your surprise.
Be wise to never complain unless you are related tomore... someone or have good relationships with HR.less
Paid well and you are paid to learn.
Work life balance is constant follow up and you will most likely need to seek advice from HR. Sadly
With Company this old and big, its obvious that they have set a slow tempo. I was there as a contractor, however, they had their own ways of doing things that I may not understand. Many time I have been intentionally misguided, I was stepped on, taken advantage of while others showed off their efficiencies on my behalf, putting me down.
Queensland maintenance at cairns plaza hotel (Former Employee) – Queensland – 15 December 2017
I would work 7 days out of 7 because without working I can not stay, for me it is not a problem to work on holidays and even a pleasure. I would like to learn a new job teaching. I hope to work in this company .cordiali sa luti
Security of the job was the best aspect of this GOC
Project facilitator (Former Employee) – RC1, Brisbane City, Queensland – 27 November 2017
I learnt a lot working for Queensland Rail which is a Government Owned Coporation (GOC) which is much like the Metro rail system here in Los Angeles. I had the opportunity to work in many departments whilst employed here and gathered a broad range of skills that help me every day with other roles I have performed.
Great place to work with mostly friendly staff. Succession planning needs work as you will remain in the same role for years. Historical Leadership issues has allowed for a stagnate and negative organisational culture. Pay well above average and the perks to the job are envious. If you can learn to ignore some things then its a company you can work in for life.
Flexible working hours, great pay rate
Poor Leadership development, poor company culture, roles aren't clearly defined
Coordinator (Former Employee) – Brisbane QLD – 18 January 2017
Management promise the world but when it comes time to deliver nothing happens,no training, no materials, no support, Managers who will not or can mange staff, if you want a job where you do nothing this is for you.
Well equipped Depot with state of the art facilities.
Locomotive Maintainer II (Former Employee) – Redland QLD – 8 June 2016
A typical day was usually filled with variety which made going to work an enjoyable experience. I learned a great deal about what it meant to be part of a successful team. My co-workers and immediate supervisor/manager were easy to get along with and had a good rapport with each other and myself.
I currently work away 9/5 days. I have taken this role on as no one else was willing to volunteere for such a challenge and i have come to be succesful in this role and reliable. it has taught me to grow and mature and most importnaly the saftey aspect of working in a trade. i work with one other a majortiy of the time and we have become close freinds. the other part of the work period i spend with a large team of re-sleepering. i have learnt how to work in a team and i have also learnt many manners and approches on any one situation from all of the individuals. the hardest part of the job is not the job itself but being away from my family. however the most enjoyable part is travelinng the regional areas of queensland and becoming confident and proud in my work.
Contractor - MS Access/VBA Developer (Former Employee) – Brisbane QLD – 9 November 2015
I was there helping with the severance packages cost following the public to private transition where a lot of people were made redundant. It was a very specific job developing MS Access and PDF reports on a monthly basis for the heads of Finance and HR. The timing was tight and everything had to be done "yesterday" attitude. It was a bit stressful. Otherwise the management was excellent providing good instructions about their needs. Didn't even receive free passes on public transportation...