RACT
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RACT Employee Reviews for Customer Service Representative

Job Title
Customer Service Representative2 reviews
Location
Australia2 reviews
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2.0
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Extensive training that is not realistic.
Once training is complete you are expected to be audited on 10+ calls (even if you work part time or in the branch). Auditable calls are sales which some days you receive none.

Too much legal restrictions with the role in what you can and can’t say.

Difficult to be personable when you’re constantly told not to be.

Management does not care about high staff turnover.
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5.0
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Fantastic place to work, very supportive and welcoming. A great work life balance and a great working culture, hence so many people never leave. Would love to go back.

Nice uniform


Highly recommend to Apply for a job with this company
Pros
Great people
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