Rakuten Marketing Employee Reviews

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2.0
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Gone downhill
Employee (Former Employee) –  Salt Lake City, UT18 May 2019
This place was great to work before new management took over that had little to no experience of what their teams actually do and turnover rate increased dramatically as the office culture plummeted. The hardest part of the job was trying to figure out what direction the team you were on was going and no answers available to questions asked.
Pros
Free lunches
Cons
No flex-time, career advancement, and management has no experience or idea what their teams actually do.
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5.0
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Working hard so you can too
Tech (Current Employee) –  Salt Lake City, UT10 November 2018
This past year has been bumpy for the tech team. But the company is clearly making efforts to improve, and tech leadership seems to be settling into more of a groove. Changes to a number of current processes will help.

Co-workers are generally great, and are part of what makes showing up to work every day worth it.

The company has excellent benefits, including 3 months paid parental leave (yes, dads get it too!), rock solid insurance options (employees have had kids in NICU, six figure bills paid by the insurance company, employee portion? $500), tons of opportunity for charitable work, free lunches on Friday, many positions include travel opportunity, training compensation, etc.

Really great place to grow a career if you are willing to work for it.
Pros
All the benefits
Cons
Atmosphere had been tense lately, but is improving
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2.0
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No
Regional Sales Director Omni Enterprise (Former Employee) –  Chicago, IL4 September 2018
Large company to work for. Direction all over the place, but a nice company. Located in a great spot to get to agencies. It is moving at fast pace, so need to switch gears quickly.
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3.0
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Was a great company... but now just good
Principal Security Architect (Former Employee) –  New York, NY29 June 2018
They are still going about internal changes. The culture is moving from the east coast to the west. Therefore, jobs for the local candidate are being moved away.
Pros
none
Cons
culture shift is still in progress
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4.0
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Collaborative and learning opportunities
Development Manager (Former Employee) –  Singapore19 May 2018
It was a nice relaxing place to work for.Provided many learning opportunities and the office is open space concept, which allows collaboration between different biz functions.
Pros
Free Lunch
Cons
None
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2.0
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Disjoined and Chaotic place to work
IT Manager (Current Employee) –  New York, NY26 March 2018
The workplace culture has really gone downhill over the years. New strategic initiatives are announced without any meaningful plan behind them.
There are leaders that will berate and belittle you and HR allows this to go on.
You are expected to answer emails even at night and on weekends.
Pros
Some great people, free lunches on fridays, free breakfast on mondays
Cons
Stressful workplace, arrogant leadership, overbearing Japanese culture
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3.0
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Work is there. Experience is helpful
Senior Collections Analyst (Former Employee) –  215 Park Avenue South, New York, NY30 January 2018
A good company to work for. In my field or any having years of experience with a volume work load is monumental. There are times and situations where you are the management. Mgmt can use some fresh new trainings.
Pros
complimentary Breakfast, every Wednesday, Lunch every Friday.
Cons
Long hours
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5.0
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A great place if you have the right support
Do not wish to disclose (Current Employee) –  Salt Lake City24 October 2017
You learn a lot here, but if you're starting at the bottom, you'll need someone to take you under their wing or you'll be forgotten. You work with talented people, but I'd push for an on-site manager as soon as possible. Not the best ad tech company in terms of results, but definitely the best in terms of transparency.
Pros
Free lunches. Lots of free food, they had free tickets to their Real Salt Lake Suite they raffled away, alright with you working-from-home so long as it doesn't become a habit, and the PTO is very generous
Cons
They are a big company and sometimes the bureaucracy can get in the way of efficiency.
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4.0
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Awesome Team, growing pains
Strategic Account Manager (Former Employee) –  Tampa, FL7 November 2016
Great place to learn, hone your skills, and meet polished professionals in digital marketing, particularly in ecommerce. Compensation is competitive and benefits are top notch!

I would highly recommend this company for new graduates, self motivated individuals who thrive in a collaborative and entrepreneurial environment.
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3.0
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Disorganized workplace lacking culture
Search Engine Marketing Specialist (Former Employee) –  Tampa, FL24 February 2016
Overall, Rakuten is a good place to work, but certain individuals within the company seem to have differing management styles.
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5.0
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Great work enviroment
Senior Account Executive (Current Employee) –  Salt Lake City, UT18 May 2015
Amazing people to work with and grow in your career. An education daily as you learn and grow in the digital space. Your success will be built on your ability to communicate with your peers and draw on the existing knowledge and talent at your disposal.
Pros
Great people, free lunches, open enviroment
Cons
Not a solid career path in some departments
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Overall rating

3.5
Based on 12 reviews
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3.4Work/Life Balance
3.5Salary/Benefits
3.1Job Security/Advancement
2.7Management
3.3Culture